Flood Ford of East Greenwich

Our New Ford Lease After speaking with April Phillips in Internet Sales during the week, my wife & I arrived at Flood the following Saturday morning. Not knowing what t After speaking with April Phillips in Internet Sales during the week, my wife & I arrived at Flood the following Saturday morning. Not knowing what to expect, we were greeted by sales associate, Robert Bell and asked if he could help us. He got to know us and what our needs were regarding a new vehicle. He made sure that he gave us all the information we needed to make an informed decision. Paulette Matteson (Finance) helped us understand and get through all the numbers. More

Thank you for the assistance. I had pleasant experience purchasing the car I was thinking about. Waiting for paperwork to sign was a little bit to long but was worth it to complete I had pleasant experience purchasing the car I was thinking about. Waiting for paperwork to sign was a little bit to long but was worth it to complete the deal. More

Awesome After going Through several dealerships Our last stop was with flood ford our salesman Joe Cicchetti Jr. Was great, he listen to what I wanted and After going Through several dealerships Our last stop was with flood ford our salesman Joe Cicchetti Jr. Was great, he listen to what I wanted and made it happen ! We are happy with our leased vehicle Ford explore ?? More

Thanks to John D."I got SOUL !" It has been many decades since I purchased a car from a dealership. Although the first time was at the same dealership before the name change (in fact It has been many decades since I purchased a car from a dealership. Although the first time was at the same dealership before the name change (in fact about 1972) and the last time was there also in 1976 or 77. I was a bit nervous until I sat down with John Derobbio my salesperson and discovered some common interests and right off the bat I relaxed and build some confidence that I was in the right place. The vehicle I had looked at online was pending a sale so I decided to take a look at a 2011 Kia Soul......... being a musician it's always good to have a little Soul.... now I've got one and I LOVE IT. THIS CAR IS ME....... THROUGH AND THROUGH...... I actually had forgotten it has a subwoofer in the sound system so when I decided to load her up with a massive sound system,,, I found I didn't need to purchase a woofer... THE KIA SOUL WAS THE FIRST CAR I TEXT DROVE- I FELL IN LOVE IMMEDIATELY.................................................................... before I left that day I had put the down payment on it and brought the remaining balance the next day. I COULDN'T BE HAPPIER. . More

Great experience! We had a great experience at flood ford. Our salesman John Derobbio was very helpful and made sure we got the car we needed the same day, even though We had a great experience at flood ford. Our salesman John Derobbio was very helpful and made sure we got the car we needed the same day, even though it was at another location. Overall great experience. More

2016 F-250 SuperCab great experience. John Derobbio made it painless. Extremely thorough - from building the order to making the delivery. Definitely recommend John an great experience. John Derobbio made it painless. Extremely thorough - from building the order to making the delivery. Definitely recommend John and Flood Ford to anyone in the market More

Pleasant experience Everyone from the first person I had contact with Michelle F to the salesman Michael C was very pleasant and knowledgable about the vehicle. Overall a Everyone from the first person I had contact with Michelle F to the salesman Michael C was very pleasant and knowledgable about the vehicle. Overall a very pleasant car buying experience. More

Worst car shopping experience ever! I wanted to lower my car payment so I tried Flood after 15 years from being there last. I heard about the friend and neighbors special. I mentioned I wanted to lower my car payment so I tried Flood after 15 years from being there last. I heard about the friend and neighbors special. I mentioned what I was looking for, how many payments I had left, what the payoff figure was, and that I wanted to lower my payment. I was told that they could be right around the payment I was looking for, that the payoff figured looked good, and even the car I wanted. They even had me picking out a color. But they had to call and get the dealer payoff which they would do the next day. I never heard back from the salesman and wouldn't return my message. When I did finally here back I was told that I had too many payments left and there was nothing they could do. Don't know why I was told everything looked good and I was picking out colors before the figures were discussed? More

Helpful and Informative I found everyone at Flood Ford very friendly and willing to help. Mike Lancia was wonderful to work with and he explained everything so I could feel t I found everyone at Flood Ford very friendly and willing to help. Mike Lancia was wonderful to work with and he explained everything so I could feel totally comfortable choosing the right car for me. I am very happy with my new Explorer and will definitely recommend Mr. Lancia and Flood Ford to my friends. More

service I had 2 vehicls serviced there 1, 2014 explorer came out with radio all messed up, I called and left messages to Dave service guy never called back. I had 2 vehicls serviced there 1, 2014 explorer came out with radio all messed up, I called and left messages to Dave service guy never called back. bough in a f350 service guy was mike ,with a skip came out with exhaust leak and a skip ,I bough it back they did nothing to fix the problem, who would bring in a vechil if it had a exhaust leak to fix a engine skip , iv en after I had offered to pay for the leak I was told had to wait 5 days ,truck that someone uses for work , no one wants to talk about the skip that is there. I had called and emailed to have the owner call me he has not More