Flood Ford of East Greenwich

Great Experience Went to Flood to renew a lease on a Ford Escape. Worked with Mike Lancia and it things could not have gone better or faster. Hate hanging around dea Went to Flood to renew a lease on a Ford Escape. Worked with Mike Lancia and it things could not have gone better or faster. Hate hanging around dealerships but we told Mike what we wanted and things moved along very quickly. This is our 3rd vehicle from Flood and working with Mike he made things very easy. More

Great Experience I used to hate the car shopping experience, but going to Flood and in particular dealing with Ken Wylie has always been a positive experience. I, alo I used to hate the car shopping experience, but going to Flood and in particular dealing with Ken Wylie has always been a positive experience. I, along with members of my immediate family, have bought seven cars from Ken over the years. He is a consummate professional, and is willing to spend much time with his customers. Joe Pezza in finance was great as well. More

Great first time lease This is my first lease and the experience was better than expected. Everyone was very polite and helpful and made it an easy process. This is my first lease and the experience was better than expected. Everyone was very polite and helpful and made it an easy process. More

Service ( best friend 2001 Mustang) I dropped my Mustang off for more serious replacement and maintenance work. I continue to bring her to Flood Ford as service and advisor experience ha I dropped my Mustang off for more serious replacement and maintenance work. I continue to bring her to Flood Ford as service and advisor experience has been first class. I love the 2001 model I have and will keep her as a safe and high performance vehicle. Mike Whyte is always professional and listens to all detail. He is expert at alerting me on future repairs.Also, a sense of humor goes a long way. Maureen Philp More

Works with you I worked with Chanthy at this dealership, but everyone I came in contact with was very helpful. Chanthy was great FROM start to Finish. I was impresse I worked with Chanthy at this dealership, but everyone I came in contact with was very helpful. Chanthy was great FROM start to Finish. I was impressed with how polite, knowledgeable & helpful the staff was. All my questions were answered. On delivery, Chanthy took as much time as I needed to learn the inside workings of the car and yes he paired my phone. This was my first time using blue tooth. He also invited me back to relearn anything I forgot. Very comforting. It was a very good experience and I would recommend this dealership and Chanthy to any of my friends and family. More

Simply a GREAT expierence I am extremely happy with the service Matt Ward gave me at Flood Ford. He was friendly and professional and made my purchasing of a new car a wonderfu I am extremely happy with the service Matt Ward gave me at Flood Ford. He was friendly and professional and made my purchasing of a new car a wonderful experience. He answered all my question and gave us the best deal. More

Outstanding Service I am extremely pleased with the outstanding service I received from Sales Manager Matthew Ward. This is the 3rd Ford Explorer that I have purchased f I am extremely pleased with the outstanding service I received from Sales Manager Matthew Ward. This is the 3rd Ford Explorer that I have purchased from Flood. On each occasion I dealt with Matt who was extremely helpful and professional. He answered all my questions and made the process so simple, fast and easy. I highly recommend! More

False advertising through KBB Worst Customer service ever! DO NOT BELIEVE THEY WILL GIVE YOU WHAT THEY STATE ON THEIR OFFER TO BUY YOUR CAR! (or EVEN close)The manager laughed when Worst Customer service ever! DO NOT BELIEVE THEY WILL GIVE YOU WHAT THEY STATE ON THEIR OFFER TO BUY YOUR CAR! (or EVEN close)The manager laughed when we went in with the email stating they would give us above KBB VALUE. They said it was a mass email and "NO WAY IN xxxx, WE WOUD GET THAT FOR OUR CAR" waste of time! More

No pressure. Very good experience I can't say that I ever really enjoyed buying a car but Robert Bell and the team at Flood treated me with courtesy and professionalism. I would not h I can't say that I ever really enjoyed buying a car but Robert Bell and the team at Flood treated me with courtesy and professionalism. I would not hesitate to refer family and friends to Flood Ford and would highly recommend Robert Bell. More

BEST VEHICLE BUYING EXPERIENCE Thank you for the GREAT experience and the best vehicle buying experiences I've had. From my initial visit with Robert Bell to driving away, I was tr Thank you for the GREAT experience and the best vehicle buying experiences I've had. From my initial visit with Robert Bell to driving away, I was treated with kindness and respect. He listened to what I was looking for and located the exact vehicle I was looking for. Robert met me at the door when I returned to complete the deal the next day. He had the vehicle ready to go when I arrived and all issues we spoke of the day before were fixed. PROFFESIONAL! My family is very happy with my vehicle, but mostly the excellent customer service Robert provided. I look forward to working with your Service and Parts teams in the future. I hope you will share this feedback with the team I worked with. More