Flood Ford of East Greenwich

Couldn't have been smoother! John and Michelle couldn't have made this a smoother transaction. Much of the preliminary work was done via email, making the best use of my time. In John and Michelle couldn't have made this a smoother transaction. Much of the preliminary work was done via email, making the best use of my time. In the past six years, my wife and I have gone to Flood Ford and John Derobbio for six Escapes. We wouldn't continue to do so if it weren't an excellent experience. When you're in the market for a new car, I highly recommend that you contact Michelle and John. More

AWESOME SERVICE!!!! Staff made my sale fast and easy and excellent service, and really took the time to listen, and help me find a car that I was looking for. Staff made my sale fast and easy and excellent service, and really took the time to listen, and help me find a car that I was looking for. More

Fast, freindly service, & helpful sales. I bought a 2011 Taurus here in 2015. The dealers were very helpful in finding just what I wanted, for the money I had. I came there for all service do I bought a 2011 Taurus here in 2015. The dealers were very helpful in finding just what I wanted, for the money I had. I came there for all service done after that, until I moved. They are fantastic. The staff are friendly and eager to help. The lounge has been renovated and is a very nice area to sit and wait. Service is also fast, with a very short wait compared to most other places I've been. I would recommend this place to anyone living in the area. More

Painless Very knowledgeable sales person (Sophia) Financing was easy and explained all extended warranty services. Overall a nice experience, treated with co Very knowledgeable sales person (Sophia) Financing was easy and explained all extended warranty services. Overall a nice experience, treated with courtesy and professionalism. Highly recommended More

Buying a New vehicle Buying a new vehicle can be a daunting experience. Not so at Flood Ford. Starting with the internet sales manager, Michelle, who coordinated the pro Buying a new vehicle can be a daunting experience. Not so at Flood Ford. Starting with the internet sales manager, Michelle, who coordinated the process, to Reno, Salesman, and followed by Paulette and Joe who dealt with financing and car registration, etc. the entire process was easy and satisfying. They were all eager to please and satisfy me. Highly recommend this dealership. More

Great customer service Our sale guy was awesome he worked with us on buying a car that fit us and Kyle worked his hardest to get a vehicle with our credit score being the wa Our sale guy was awesome he worked with us on buying a car that fit us and Kyle worked his hardest to get a vehicle with our credit score being the way they are ... he was also polite and courteous ... he also helped us set up the Bluetooth in the car. More

Outstanding Experience From the time we walked in we were treated with courtesy and professionalism. Probably the best car buying experience we've ever had. From the Interne From the time we walked in we were treated with courtesy and professionalism. Probably the best car buying experience we've ever had. From the Internet rep. Michelle, to the sales rep. Ken Wylye and finance rep. Joe our interaction was nothing but positive. When taking delivery Ken meticulously reviewed all the vehicle features and explained everything in detail. Joe as well did a through job with the paper work and detailing various warranty packages. Great experience at Flood Ford will highly recommend to our friends. More

A very happy customer of a Ford Focus HB! I've bought a few cars from Flood and the reason I keep coming back... the customer service is great! It was time to turn in my leased Ruby Red Fusion I've bought a few cars from Flood and the reason I keep coming back... the customer service is great! It was time to turn in my leased Ruby Red Fusion. Heartbreaking as it was (loved that car) it was time for another. Thank you David Cathey for making my recent experience a very smooth process from beginning to end. David is extremely genuine and a perfect gentleman! And thank you Jim Howard for taking the time to show me my new Focus HB and went through every detail imaginable in order for me to feel comfortable when driving it off the lot. And Joe (finance) thank you for being so helpful and professional. Thank you all for another wonderful experience. More

Quick, easy and no pressure Robert had all the info I needed and was very responsive throughout the process. no high pressure sales tactics! A great experience and i'm very sat Robert had all the info I needed and was very responsive throughout the process. no high pressure sales tactics! A great experience and i'm very satisfied More

Michelle is the best!! I emailed Flood Ford and received an immediate response from Michelle. She connected me with John Derobbio in sales and she followed up with me every I emailed Flood Ford and received an immediate response from Michelle. She connected me with John Derobbio in sales and she followed up with me every step of the way. She answered her emails immediately. Great person!! Thanks Michelle. More