Flood Ford of East Greenwich

I ordered a Ford Bronco in October of 2021 from Flood Ford working with Joe Cicchetti Jr. During my 16 months of waiting for the vehicle to be built, Joe was extremely responsive every time I had a ques Ford working with Joe Cicchetti Jr. During my 16 months of waiting for the vehicle to be built, Joe was extremely responsive every time I had a question about pricing, manufacturing, shipping or delivery. During that time, the vehicle had to be re-ordered as a 2023 model year, which prompted many questions on my part. Marissa Flood and Joe helped me through that process, answering my questions and making sure the new order was submitted properly. When the vehicle arrived in February of 2023, it had a minor blemish on the steering wheel, which I probably would not have noticed or cared about. Joe mentioned this to me before we even came to pick it up and had his detailer repair it. He also made sure I received the price protection amounts that I was entitled to since I ordered the vehicle in 2021. I was out of town when the vehicle arrived at the dealership so the purchase and registration paperwork had to be handled via overnight mail, which Paulette Matteson did extremely well. I would highly recommend Joe, Marissa, Paulette and Flood Ford for anyone looking to purchase a vehicle. They were extremely professional and a pleasure to work with. More

Joe Bessette was a pleasure to work with. He did not pressure us into any one vehicle but assisted my wife and I to find the vehicle that would meet our needs. He assisted us with the walk-ar He did not pressure us into any one vehicle but assisted my wife and I to find the vehicle that would meet our needs. He assisted us with the walk-around the vehicle and showing my wife how the technology works in her car. Joe P. In finance was also a great person to work with. No pressure to buy what we did not need. Assisted in understanding the need for the warranty we purchased with the 21 Explorer XLT. Lots great information and knowledge. More

Even though I once again had to settle for a white vehicle, Jared did a fine job showing me a truck with all the other features I was asking for. He was friendly and knowledgeable throughout the trans vehicle, Jared did a fine job showing me a truck with all the other features I was asking for. He was friendly and knowledgeable throughout the transaction. He helped make it happen. More

First off I love the dealership as far as sales and the quick lane service. However the dealership service department is like dealing with a completely different company. I made an appointment 2 months in quick lane service. However the dealership service department is like dealing with a completely different company. I made an appointment 2 months in advance. Dropped my truck off the night before the appointment. They told me they were a little behind. I said ok. They had my truck for 3 days and never even looked at it to see the issue. Didn't even do the oil change. I picked the truck up because it was the Friday before Christmas and wasn't going to be without my truck through the holidays while they were closed. They said they would call me to reschedule. It has now been 3 weeks after the holidays and still no call. This is very frustrating and unprofessional on their part. More

John was an excellent person to do business with. He was honest, straight forward & helped my fiancé and me find a great deal on a reliable car. I couldn’t recommend him more! Thank you John for all He was honest, straight forward & helped my fiancé and me find a great deal on a reliable car. I couldn’t recommend him more! Thank you John for all your help. More

Very friendly, courteous, and helpful staff, treated me with respect, weren’t pushy at all. with respect, weren’t pushy at all. More

Just bought a Ford Maverick from Flood Ford. I can't say enough about Tyler and his attention to making the sale such a pleasant experience! Such a pleasant gentleman. From the time I got the c I can't say enough about Tyler and his attention to making the sale such a pleasant experience! Such a pleasant gentleman. From the time I got the call from Michelle in the am to the time I left with the Vehicle the next day, the whole experience went so smoothly! More

Flood Ford recently gave me an excellent deal - so good, in fact, that I left the dealership with which I had previously leased three vehicles in a row over a ten year period! They were professional, courte in fact, that I left the dealership with which I had previously leased three vehicles in a row over a ten year period! They were professional, courteous, and very easy to deal with. At no point in the process did I feel uncomfortable or like they were taking advantage of me (which is much more than I can say about the previous dealership). Each and every one of my questions and concerns was treated seriously and answered thoroughly. I am very optimistic that I will deal with Flood Ford for all of my leasing needs in the future! Michelle Fontaine in internet sales was very responsive to all of my emails, even responding after hours! I was very glad she put me in touch with John Granata - it was a pleasure to deal with him. John is very knowledge and easy to work with. Finally, Paulette was very helpful and explained the business process step-by-step. More

Flood Ford has always given me the best deal I can find anywhere. Also I am treated with the utmost respect and professionalism. They are a top notch establishment. anywhere. Also I am treated with the utmost respect and professionalism. They are a top notch establishment. More