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Flood Ford of East Greenwich

East Greenwich, RI

4.8
1,001 Reviews
Flood Ford of East Greenwich serving all of Rhode Island, Eastern Connecticut and Southern Massachusetts is proud to be an automotive leader in our community. Since opening our doors, Flood Ford of East Greenwich has maintained our solid commitment to our customers, offering a wide selection of cars and trucks for lease or purchase. We have one of the largest selections of new Ford vehicles, including the: F-150, F-250 Super Duty Trucks, Fusion, Edge, Explorer, Econoline Vans, Escape, and Expedition. Flood Ford is a certified Ford Dealer ensuring that you will get the best Ford deals in all of RI. We also carry wide selection of other makes of used cars for sale in RI. Whether you are in the market to purchase a new or pre-owned vehicle, if you need financing options, we'll help you find a car loan that works for you! Even if you have bad credit, or are a first time car buyer, you can trust that Flood Ford of East Greenwich will make every effort to fit you into the automobile of your choice. Flood Ford of East Greenwich has a professionally managed Service and Parts Departments open extended hours to accommodate our customers' busy schedules; and, as always, Flood Ford of East Greenwich offers competitive pricing for your automotive maintenance needs. Please feel free to contact us at (401) 884-4000 if you have any questions or comments. Flood Ford of East Greenwich offers: New Automobile Sales Pre-owned Automobile Sales Auto Loans and Financing Certified Service Department Full selection of Ford parts and accessories
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2545 South County Trail

East Greenwich, RI

02818

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Showing 1,001 reviews

August 02, 2018

Purchase of my 2013 Ford Edge I would like to tell you about my experience purchasing my 2013 Ford Edge. Most of the time when you go to purchase a new car it is because you want t More

by Terri 2013 Ford Edge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marissa Flood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Cicchetti Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah is Service, Michael Flood Jr.
August 02, 2018

Perfect, We were very satified We have leased two vehicles and purchased a used truck before and were very satisfied. Sales and service were great. Always did exactly what they prom More

by dlr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marissa Flood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Flood Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2018

Just purchasee another vehicle from Flood Ford I have been doing business with this dealership for over 35 years. I cannot even tell you how many cars I have either purchased or leased. The one con More

by Tregan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Cicchetti Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2018

Horrible Bought a 2011 ford fusion.my wife asked the salesman to get an owners manual for the car.it took six months.wife gets a flat tire.we find out theres n More

by Kpc
Recommend Dealer
No
Employees Worked With
David Cathey, Robert Bell
Aug 04, 2018 -

Flood Ford of East Greenwich responded

Hello Kelly or Thomas, My name is Jason Arruda from Flood Ford. I'm sorry your expectations were not met. There is no reason why your vehicle should not had come without a lug wrench or owners manual. Dave Cathy explained to me that we have provided you with both item once he was made aware of the situation, please let me know if this was not corrected so I can take care of right away. As for the strut and spring repairs, most 7 year old 80000+ vehicle will need some degree of service and or maintenance along the way. It's very possible that the vehicle met specifications a year and a half ago when you purchased it. New England's harsh winters and salinity is likely the cause of the corrosion. I looks like we spent $1100 in repairs and maintenance before we offered the vehicle for sale. The vehicle passed RI state inspection and we were confident that the vehicle met Flood Auto's criteria in regards to retailing. We cannot change your payoff or what service attention the vehicle will need in the future but offer extended service plans to offset expenses along the way. I see you signed to decline any extended service plan. I'm sorry you had to make repairs to the vehicle and would like to extend an offer on your trade toward a new or pre-owned vehicle of your choice. Please call me if there is anything I can help with making this a better situation.

July 31, 2018

No BS, friendly staff I drove from Connecticut to get my new truck from Flood Ford. They have a no haggle one price policy based on invoice pricing in addition to the best More

by ipfreely
Recommend Dealer
Yes
Employees Worked With
Joe Cicchetti Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2018

Very happy with purchase The sales representatives were very helpful in finding a vehicle that would fit my needs. After my purchase, I had trouble connected my phone to the More

by Whit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Derobbio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Arruda
July 20, 2018

New F 150 Great people, low price, low pressure, totally positive experience. They have a very large selection, state of the art service center, and friendly pe More

by John1963
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marissa Flood
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2018

Great experience. Great person, excellent salesman, extremely knowledgeable. Very easy to talk to, true pro without the push ones. Not only follows up before the s More

by Trc53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Cicchetti Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2018

Very pleasant experience Could not recommend this dealership enough. Everyone I encountered were pleasant and professional. Joe Cicchetti Jr is the beat salesperson I have eve More

by Nate E
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Cicchetti Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Cicchetti general manager , April Phillips
July 18, 2018

Friendly and informative Answered all my questions and worked very well with me. We went through multiple payment plans to figure out what would work best for my situation More

by Bw11gt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Cicchetti Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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