Flood Ford of East Greenwich

High Maintenance Single Mom seeking new lease I had the absolute best overall experience. This is all thanks to Jason Arruda and his team at Flood Ford EG. I am in my second lease and couldn't be I had the absolute best overall experience. This is all thanks to Jason Arruda and his team at Flood Ford EG. I am in my second lease and couldn't be more appreciative for all their hard work. More

EXCEPTIONAL customer service!!! I had been driving a 2008 Lincoln Navigator for the past 8 years. I loved my SUV, but it was time to trade it in for a newer model. I wanted CPO, low I had been driving a 2008 Lincoln Navigator for the past 8 years. I loved my SUV, but it was time to trade it in for a newer model. I wanted CPO, low miles, a specific color combination and certain options. I'm a picky customer! I searched for almost a year to find the vehicle I was looking for. I started to become frustrated and was about to start looking for a completely different brand SUV as it seemed what I wanted didn't exist....then I got in touch with Jason Arruda! Flood Lincoln of Narragansett had my truck! Since I lived in Massachusetts, he arranged for the truck to be brought to East Greenwich so that it was closer for me to look at. He did this immediately upon us speaking for the first time. After the test drive, I loved the truck but it didn't have EVERY option I was looking for. Not a problem....Jason made it happen! There were also a few blemishes on the truck.....again, not a problem. Jason's team fixed every ding, dent and scratch; you never would have known they were there. He truly worked with me to create my dream SUV. A week later, I picked it up and the vehicle far exceeded my expectations. Jason was so easy to work with and beyond accommodating. After a year of aggravation contacting other dealerships, Jason Arruda was able to fulfill every request and more in a week's time. My only regret is that I didn't contact Jason sooner! I HIGHLY recommend Jason Arruda and Flood Ford! More

Fair Deal/ Fair Price While there are three types of car buyers, the tightwad, the spendthrift, and the average spender. There are also three types of car dealerships, high While there are three types of car buyers, the tightwad, the spendthrift, and the average spender. There are also three types of car dealerships, high pressure, bad credit and community related. With us being the average customer and Flood being a community dealership we have sometimes found common ground. We have been dealing with Flood Ford long before the Flood name became involved, some good some bad. Last month we took a vehicle in for repair and found it was a better deal to replace it. We gave Rob Bell and Jason Arruda guidelines we required to make a new purchase including a target date to close a deal. They both exceeded our expectations and hit the goal with room to spare. Flood Ford is a business, I understand that and we feel that we received a fair deal at a fair price. More

Best dealer in RI Marissa treated me like family, I told her what I was looking for and she couldn't have delivered any better on all of my requests! I got to get the v Marissa treated me like family, I told her what I was looking for and she couldn't have delivered any better on all of my requests! I got to get the vehicle I wanted at an amazing price! She is a asset to Flood Ford! The paperwork was done quick and easy with John Zito who also is an amazing asset to the company! I would recommend anyone coming here to buy a car as well as service their vehicle in Flood Fords service department! More

Professional / Compassionate John treated my repair as if it was a repair for his own car, and Brian worked incredibly hard to ensure a fast turn around time with exceptional work John treated my repair as if it was a repair for his own car, and Brian worked incredibly hard to ensure a fast turn around time with exceptional work! What a great team effort! Could not be happier. More

Fantastic Purchase Experience From initial contact, through the purchasing process Michelle Fontaine was responsive and informative. My hand off to Chase Sullivan to complete the p From initial contact, through the purchasing process Michelle Fontaine was responsive and informative. My hand off to Chase Sullivan to complete the purchase was seamless. One of the easiest car purchasing experiences I've had. More

Love this place!! Mike Lancia is the most genuine, hard working saleman!!! He is trustworthy and will stop at nothing to get you what you want. I have been coming to Mike Lancia is the most genuine, hard working saleman!!! He is trustworthy and will stop at nothing to get you what you want. I have been coming to Flood Ford since 1989. I wouldn't go anywhere else!! More

Excellent customer service Excellent customer service! Jason Arruda and Mike were excellent. They took care of all of my needs and made the process easy and stress-free! Jason Excellent customer service! Jason Arruda and Mike were excellent. They took care of all of my needs and made the process easy and stress-free! Jason Arruda and Mike were excellent. They took care of all of my needs and made the process easy and stress-free !!! I most definitely would recommend this dealership to friends and family thank you so much !!!! More

Professional & Responsive Joe Jr. was professional in his interactions with myself and my family. He worked with me to purchase the vehicle I wanted within a reasonable amount Joe Jr. was professional in his interactions with myself and my family. He worked with me to purchase the vehicle I wanted within a reasonable amount of time and with limited negotiation. Very happy with his responsiveness to my inquiries and assistance with service manners too. More

Great Experience Marissa is the best! She was very helpful and made everything so much easier. Great service and a great price for the car. Thanks again Marissa! Marissa is the best! She was very helpful and made everything so much easier. Great service and a great price for the car. Thanks again Marissa! More