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Flood Ford of East Greenwich

East Greenwich, RI

4.7
972 Reviews
Flood Ford of East Greenwich serving all of Rhode Island, Eastern Connecticut and Southern Massachusetts is proud to be an automotive leader in our community. Since opening our doors, Flood Ford of East Greenwich has maintained our solid commitment to our customers, offering a wide selection of cars and trucks for lease or purchase. We have one of the largest selections of new Ford vehicles, including the: F-150, F-250 Super Duty Trucks, Fusion, Edge, Explorer, Econoline Vans, Escape, and Expedition. Flood Ford is a certified Ford Dealer ensuring that you will get the best Ford deals in all of RI. We also carry wide selection of other makes of used cars for sale in RI. Whether you are in the market to purchase a new or pre-owned vehicle, if you need financing options, we'll help you find a car loan that works for you! Even if you have bad credit, or are a first time car buyer, you can trust that Flood Ford of East Greenwich will make every effort to fit you into the automobile of your choice. Flood Ford of East Greenwich has a professionally managed Service and Parts Departments open extended hours to accommodate our customers' busy schedules; and, as always, Flood Ford of East Greenwich offers competitive pricing for your automotive maintenance needs. Please feel free to contact us at (401) 884-4000 if you have any questions or comments. Flood Ford of East Greenwich offers: New Automobile Sales Pre-owned Automobile Sales Auto Loans and Financing Certified Service Department Full selection of Ford parts and accessories
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2545 South County Trail

East Greenwich, RI

02818

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Showing 972 reviews

October 22, 2020

Flood Ford of East Greenwich responded very quickly after I expressed interest in one of their cars. All the staff with whom I dealt were very friendly and helpful. I am very excited with my new car, especia More

by aileenhan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Fontaine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paulette Matteson, Robert Bell
October 11, 2020

I sent John a text to let him know I was interested in a used F 150 he set up a test ride later I met with Joe Pezza in finance. Less than 24 hours start to finish. No complaints More

by Seboyd81558
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Derobbio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Pezza
October 07, 2020

VERY easy purchase. I researched and found my car, agreed to the best price and closed the deal very quickly. No xxxxxx business. Their internet sales manager Michelle, business manager Paulette and sales More

by dneagle22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Fontaine
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Granata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paulette Matteson
October 01, 2020

I like all of the E G Ford dealership departments EXCEPT service.Way to long to wait when I am the only person in line and there are 3 people playing with there computer.Totally bad service. Customer servic More

by Steve
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Wylie
Oct 02, 2020 -

Flood Ford of East Greenwich responded

Good morning Steve, Thank you for taking the time to share your comments. We are very happy to hear about your positive sales experience. In regards to your comment about our Service Department, was this a recent visit? If so, I would like to discuss this further with you. Please feel free to contact me at the information provided below. Denielle Meade Customer Relations Manager Flood Ford of East Greenwich (401) 558-2127 - Office (401) 368-0595 - Text dlefebvre@floodauto.com

September 28, 2020

The salesman John Derobbio was great. He followed through with everything he committed to. John was able to find the truck I was looking for. More

by jdtait44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Derobbio
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 22, 2020

Great deal on a new 2020 f250 Lariat crewcab.This was my 3rd purchase from Flood Ford. Salesman explained all features of truck and financing was very easy. More

by drolds72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Derobbio
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 22, 2020

Excellent experience!!! Working with John Derobbio was the BEST! After searching for vehicles for over a month, and walking into about 45 dealerships, I can tell you, I have never dealt with someone as fa More

by Sara S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Derobbio
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2020

Stay away! I wouldn’t recommend this dealership to my worst enemy. I wish I had the time and energy to discuss how poorly they rate in customer service. I’m sorry I brought my business there. More

by jcicarelli1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chase Sullivan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2020 -

Flood Ford of East Greenwich responded

Good morning Jon, We are certainly surprised to see your negative review. To be honest, we are unsure as to why you feel this way. When you traded in your Camaro, you signed paperwork confirming that particular components had not been removed from the vehicle. During the Used Car Inspection we discovered that they had been removed, and simply contacted you to review this newly found information. It is clear you will neither be providing us with the missing components or reimbursement for them, and we have stopped pursuing this matter. We are quite taken back by your negative review, as we followed through on our end of the deal completely. It is evident that this will not be resolved, and certainly regret to see you are so displeased. We wish you the best of luck with your new F-150. Sincerely, Marissa Flood Sales Manger 401-884-4000

September 02, 2020

Marissa and Chase made my new car purchase an easy one. They are both extremely professional and I would recommend Flood to my family and friends who are in the new car market. More

by LisaM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Flood
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2020

Ken Wylie is an amazing salesman. His knowledge is endless! He is a great man! As for my Ford F-150, it's a great truck. Runs fantastic! Thank you Flood Ford!! More

by BillyDS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Wylie
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