Flood Ford of East Greenwich

I have leased 4 vehicles over the years and dealt with Marissa Flood for all transactions. I just purchased a 2024 Ford Bronco thanks to Marissa and Joe Bessette's patience, perserverance, and knowledge Marissa Flood for all transactions. I just purchased a 2024 Ford Bronco thanks to Marissa and Joe Bessette's patience, perserverance, and knowledge of product. Marissa and Joe are a great team and go above and beyond for the customer. Joe spent extra time with me setting up Ford Pass and reviewing features of my new car. John Zito's attention to detail and overall customer service is exceptional. I am so happy with my Bronco! More

I have been a customer with Flood Ford for all my leases (5) and have never had a bad experience, from leasing to servicing. I met with Joe and told him exactly what I wanted and he made sure everything w (5) and have never had a bad experience, from leasing to servicing. I met with Joe and told him exactly what I wanted and he made sure everything went easy and quickly. Joe was awesome and delivered what he said he would. I will never go elsewhere! If you want an honest Sales person go to Flood Ford and ask for Joe → you won't regret it!!! Thank you Joe!! More

I have been a very satisfied long time client of Flood Ford. I was recently contacted by Joe regarding a new lease with an offer “I couldn't refuse”. Joe made the transaction seamless and easy. He was Ford. I was recently contacted by Joe regarding a new lease with an offer “I couldn't refuse”. Joe made the transaction seamless and easy. He was extremely knowledgable and personable as well !!! He made the deal a pleasant experience!!!! I highly recommend Joe for your next Ford lease or purchase!!! AAA+++ More

On April 30, 2024 I went into Flood in Narragansett to purchase a truck. Dealer reviewed my registration, and truck and offered $45K for a trade in allowance. I provided a $500 deposit via my credit car purchase a truck. Dealer reviewed my registration, and truck and offered $45K for a trade in allowance. I provided a $500 deposit via my credit card and arranged to have the windows tinted on the new truck being purchased. The next day, I inquired about having Flood apply a spray-in bed liner. They offered a price which I agreed to and was asked to close on the truck and provide full payment prior to the work being done. On May 6th , I provided full payment and closed the deal, signing and receiving all the required paperwork and insuring the new truck. Two days after closing on the truck, I received a call from a sales manager at the dealership stating that I had misrepresented my truck that was traded in. My truck was a buyback vehicle where, before I bought it in 2018, Ford took it back from the original purchaser and repainted the back door. All of that information is clearly noted on the Carfax, which I assumed they would have looked at prior to offering a vehicle trade in value. They wanted to re-negotiate the deal after I owned the new truck, asking for another $5,000. The sales manager admitted in writing that the vehicle history report was not available at the time they offered a trade in value. Principle kicked in and I was unwilling to renegotiate for a truck I already owned. Possession is 9/10th of the law and since I had contracted with Flood to do an aftermarket spray liner in the bed, they refused to give me my truck which was paid for. Had I gone home with it the day I bought it, it would have been a different story. They sent me back my check which they had endorsed, but I have had to hire an attorney to try and get my $500 deposit back and the money I paid for the window tinting. Two weeks later I have not received my money. More

We just bought our second vehicle from Flood and are delighted, again, with every aspect of the purchase. Marc in sales and John in finance were state-of-the-art. John remembered us from our previous pu delighted, again, with every aspect of the purchase. Marc in sales and John in finance were state-of-the-art. John remembered us from our previous purchase and made everything so clear and easy. Marc watched over us from start to finish. And I might add, service on our previous car was flawless. We never even thought about going anywhere else. More