Flood Ford of East Greenwich
East Greenwich, RI
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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I had a great experience buying a bronco, John Granada was very helpful with any questions that I had he was very Under standing with my needs was very helpful with any questions that I had he was very Under standing with my needs More
Fast, Courteous and personalized service from the entire Mike Flood Team. They go above and beyond to completely satisfy your needs 100% with each purchase. Mike Flood Team. They go above and beyond to completely satisfy your needs 100% with each purchase. More
I purchased a new Ford Bronco Sport with Tyler Cratsenberg at Flood Ford and the entire process from start to finish was painless and stress free! Tyler was friendly, knowledgeable and never once Cratsenberg at Flood Ford and the entire process from start to finish was painless and stress free! Tyler was friendly, knowledgeable and never once made me feel pressured into purchasing a vehicle. Highly recommend Tyler and Flood Ford. Overall excellent customer service experience! More
They wanted me to approve $700.00 in diagnosis for warranty repairs. Tasca took care of all of it and put 4 wheels on my truck for 0. Stay away!! Took my truck there for all regular maintenance which warranty repairs. Tasca took care of all of it and put 4 wheels on my truck for 0. Stay away!! Took my truck there for all regular maintenance which they will now never see either. More
I very much enjoyed my experience at Flood Ford. Chase was exceptional to deal with. The dealership had the vehicle I was looking floor and gave the rock bottom price up front. The process of registerin was exceptional to deal with. The dealership had the vehicle I was looking floor and gave the rock bottom price up front. The process of registering the car out of state was quick an painless. One of the best experiences I've had at a dealership. More
Michelle and david were both fantastic to work with! Michelle was helpful and quick to reply and david made me feel very comfortable. Amazing service Michelle was helpful and quick to reply and david made me feel very comfortable. Amazing service More
Terrible service experience. Very bad communication. Waited 3 weeks for appt. and drove a long distance and were turned away because we had too much milage (120K). We were never told about this strange Waited 3 weeks for appt. and drove a long distance and were turned away because we had too much milage (120K). We were never told about this strange policy when we scheduled. Rude staff. Do not recommend. More
Excellent experience and sales actually want to work with you on prices. Great job. Keep it up. Flood family has you as their top priority. you on prices. Great job. Keep it up. Flood family has you as their top priority. More
I have dealt with the Flood Group for 6 years having purchased 3 Mazda vehicles from Flood Mazda. Always felt that I was treated fairly as I understand that they are in business to make money. The servi purchased 3 Mazda vehicles from Flood Mazda. Always felt that I was treated fairly as I understand that they are in business to make money. The service department is excellent. Being so happy with the Flood Group when I wanted a pickup truck I checked out the Flood Ford facility in East Greenwich, RI. And I purchased a 2019 Ford Ranger and felt that I received a fair deal for the vehicle. After delivery I noticed that the truck bed had only 4 tie downs but placemarks for 6. The 2019 literature shows that there should be 6. After contacting Flood Ford I was as told they come with 4 but I could purchase 2 more if I wanted. I decided to order them and do my own installation. I am disappointed that no attempt was made to meet me half way under the existing conditions. If they acknowledged the facts and offered to split the difference I would at least feel that they appreciate my business as I do realize that they did not manufacture the vehicle. My salesperson, Tyler Cratsenberg was great to work with and did his best to be helpful but this was a management issue so I have only positive feedback on his work. So at this time I can’t give Flood Ford a positive rating and I do not anticipate any future purchases from the Flood Group More
Our buying experience at Flood Ford East Greenwich was very positive. Michelle Fontaine, Internet Manager, responded to my requests quickly and efficiently. She arranged an appointment for me immediatel very positive. Michelle Fontaine, Internet Manager, responded to my requests quickly and efficiently. She arranged an appointment for me immediately (while I was enroute to the dealership) as well as having a vehicle available upon my arrival to test drive. My salesman, John Derobbio, was professional and very much respectful to our requests. He was knowledgeable of the vehicle and answered all of my questions. The subsequent buying process was easy and stress free. I highly recommend this team if looking for a fair price for a Ford. More