Back

Flood Ford of East Greenwich

East Greenwich, RI

4.7
972 Reviews
Flood Ford of East Greenwich serving all of Rhode Island, Eastern Connecticut and Southern Massachusetts is proud to be an automotive leader in our community. Since opening our doors, Flood Ford of East Greenwich has maintained our solid commitment to our customers, offering a wide selection of cars and trucks for lease or purchase. We have one of the largest selections of new Ford vehicles, including the: F-150, F-250 Super Duty Trucks, Fusion, Edge, Explorer, Econoline Vans, Escape, and Expedition. Flood Ford is a certified Ford Dealer ensuring that you will get the best Ford deals in all of RI. We also carry wide selection of other makes of used cars for sale in RI. Whether you are in the market to purchase a new or pre-owned vehicle, if you need financing options, we'll help you find a car loan that works for you! Even if you have bad credit, or are a first time car buyer, you can trust that Flood Ford of East Greenwich will make every effort to fit you into the automobile of your choice. Flood Ford of East Greenwich has a professionally managed Service and Parts Departments open extended hours to accommodate our customers' busy schedules; and, as always, Flood Ford of East Greenwich offers competitive pricing for your automotive maintenance needs. Please feel free to contact us at (401) 884-4000 if you have any questions or comments. Flood Ford of East Greenwich offers: New Automobile Sales Pre-owned Automobile Sales Auto Loans and Financing Certified Service Department Full selection of Ford parts and accessories
Contact Dealership

2545 South County Trail

East Greenwich, RI

02818

Directions

By Type

Showing 972 reviews

April 08, 2021

I had a great experience buying a bronco, John Granada was very helpful with any questions that I had he was very Under standing with my needs More

by joseph paiva
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Granata
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 05, 2021

Fast, Courteous and personalized service from the entire Mike Flood Team. They go above and beyond to completely satisfy your needs 100% with each purchase. More

by jmrookstool
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marissa Flood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Flood Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Bell, Denielle Mead
March 31, 2021

I purchased a new Ford Bronco Sport with Tyler Cratsenberg at Flood Ford and the entire process from start to finish was painless and stress free! Tyler was friendly, knowledgeable and never once More

by alexandrac.lombard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Fontaine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Cratsenberg
March 30, 2021

They wanted me to approve $700.00 in diagnosis for warranty repairs. Tasca took care of all of it and put 4 wheels on my truck for 0. Stay away!! Took my truck there for all regular maintenance which More

by creelmello
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Manager (name?), Kyle Robillard
Mar 30, 2021 -

Flood Ford of East Greenwich responded

Good afternoon Mr. Blue, Thank you for taking the time to share your feedback. As personally explained by both our Service Manager Eric Lacey, and Service Advisor Kyle Robillard, it is our responsibility to make each customer aware of any potential diagnostic charges, previous to bringing their vehicle into our shop. Although your F-150 is still under the manufacturer warranty, we cannot be 100% certain your concerns are covered, until we diagnose and confirm the faulty component(s). Of course once a manufacturer defect is confirmed, the repair would be covered under warranty. Being a Service Advisor yourself, I am sure you are able to understand and respect our process. We are happy to hear your concerns were addressed and corrected, and wish you the best of luck with your F-150. Denielle Meade Customer Relations Manager Flood Ford of East Greenwich

Mar 30, 2021 -

creelmello responded

Clearly I don’t respect your process if I took the time to write this review. That is not a way to build trust or loyalty with your clients. Good luck.

March 22, 2021

I very much enjoyed my experience at Flood Ford. Chase was exceptional to deal with. The dealership had the vehicle I was looking floor and gave the rock bottom price up front. The process of registerin More

by Jennifer Stoney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 18, 2021

Michelle and david were both fantastic to work with! Michelle was helpful and quick to reply and david made me feel very comfortable. Amazing service More

by Shaun Whittington
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Fontaine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paulette, David Rodriguez
March 18, 2021

Terrible service experience. Very bad communication. Waited 3 weeks for appt. and drove a long distance and were turned away because we had too much milage (120K). We were never told about this strange More

by Charlie
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Denielle Mead
Mar 18, 2021 -

Flood Ford of East Greenwich responded

Good afternoon Charlie, It is our policy that if a vehicle has over 100,000 miles, was not purchased here, and has no vehicle history with us, we do not service it. However, this should have been brought to your attention when you called to schedule the appointment, and the appointment should have never been made. While no excuse, our Service Receptionist is relatively new and must not have been aware of this policy. We apologize for wasting your time, and for any inconvenience caused. Denielle Meade Customer Relations Manager Flood Ford of East Greenwich

March 17, 2021

Excellent experience and sales actually want to work with you on prices. Great job. Keep it up. Flood family has you as their top priority. More

by kabram2020
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Cronhimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 04, 2021

I have dealt with the Flood Group for 6 years having purchased 3 Mazda vehicles from Flood Mazda. Always felt that I was treated fairly as I understand that they are in business to make money. The servi More

by TonyM
Recommend Dealer
No
Employees Worked With
Tyler Cratsenberg
March 04, 2021

Our buying experience at Flood Ford East Greenwich was very positive. Michelle Fontaine, Internet Manager, responded to my requests quickly and efficiently. She arranged an appointment for me immediatel More

by Jdono1950
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Fontaine
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Derobbio
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
18
...