Flood Ford Lincoln

Excellent experience I traveled quite a distance for the used car I wanted. Since the return trip would also take some time the dealership made sure that they would be abl I traveled quite a distance for the used car I wanted. Since the return trip would also take some time the dealership made sure that they would be able to expeditiously handle the purchase by pre-handling much of the paperwork. All went smoothly and I was able to return home with my new vehicle. The info I was given before I made the trip was accurate and all the dealing we had was pleasurable. More

Service was great! Brought me a car! Very nice service man and work was done quickly and efficiently. Returned my vehicle same day! Gave me a report in my ca was great! Brought me a car! Very nice service man and work was done quickly and efficiently. Returned my vehicle same day! Gave me a report in my car! Great to work with! More

Service Easy to park car inside, near Service door entrance. Prompt, courteous service, Good at explaining what needs to be done, & then just what was done. Easy to park car inside, near Service door entrance. Prompt, courteous service, Good at explaining what needs to be done, & then just what was done. More

State Inspection The service people are always friendly and efficient. Told them I would wait for the car and they inspected it in 25 minutes. Have also bought a set o The service people are always friendly and efficient. Told them I would wait for the car and they inspected it in 25 minutes. Have also bought a set of tires for my 2016 Edge and Lincoln MKX. More

Safety Recall Service was quick on P M C software I did not purchase the car from Flood Ford I would consider my next ford from flood Service was quick on P M C software I did not purchase the car from Flood Ford I would consider my next ford from flood More

They forgut to put oil in the engine I an very unhappy with the service , they forgot to put to put oil in the engine. I drove it nine [9] miles . when i called they sent someone out to I an very unhappy with the service , they forgot to put to put oil in the engine. I drove it nine [9] miles . when i called they sent someone out to put oil in the engine , took it in the next day . change the oil & filter .[they cut open the filter ] My problem is that an engine with no oil for 9 miles hast to have internal damage. Not a happy CAMPER More

Poor quality 2013 Fusion Hybrid My wife has a 2013 Ford Fusion Hybrid that has turned into one of the worst vehicles we have owned. With less than 60K miles on it the transmission h My wife has a 2013 Ford Fusion Hybrid that has turned into one of the worst vehicles we have owned. With less than 60K miles on it the transmission had to be repaired - the car was at the dealership for approximately 3 days - the cost to repair this would have been around 1500 or more had it not been under warranty. At approximately 60K miles we had to replace the brakes and tires - we were originally told that because it was a hybrid the brakes should last longer - as it turned out they lasted far less than any other vehicle we have owned. At 68K miles we had to replace a coil, spark plugs and the CO2 cartridge all the tune of $800 - this is outrageous that a vehicle that is only driven locally, garaged , and with less than 70K miles on it has had to have these items replaced. I have never had to replace a coil or replace spark plugs on any vehicle with less than 100K - Ford quality has escaped this vehicle and I doubt I would consider another Ford vehicle. Sincerely, norbert morin More

Thank You Flood Ford Randy and staff did a quick Recall Service on our Explorer replacing the faulty Toe parts.. When we brought our Taurus in for service we had a slight Randy and staff did a quick Recall Service on our Explorer replacing the faulty Toe parts.. When we brought our Taurus in for service we had a slight accident on the lot and Randy came to our aid fixing the damage done to our car as well as the damage to another customer's vehicle. We were most grateful for his quick action. Thank you Randy and your crew. We have been Flood Ford customers for many years and always get very satisfactory care in maintaining our vehicles. More

Flood Lincoln is an Excellent Dealership I just purchased a Lincoln MKC and my experience was excellent. George Shakel did a tremendous job and I would highly recommend him / Flood Lincoln I just purchased a Lincoln MKC and my experience was excellent. George Shakel did a tremendous job and I would highly recommend him / Flood Lincoln More

Easy to work with over other dealerships! I had test drive and spent the day with a dealer in Norwood. The sales team there, though friendly, did not listen to what I wanted and literally push I had test drive and spent the day with a dealer in Norwood. The sales team there, though friendly, did not listen to what I wanted and literally pushed me on a car that was out of my price range. I would have just ordered what I wanted if they took the time to listen to what I wanted. I found a car in Narragansett, RI so I called and spoke to Jim on the phone. He was great! He listened to what I was looking for and found me options! I drove 1.5 hours a couple days later, explored my options and settled on the car I had wanted and in a better price range! Both Jim’s gave me a great deal on my trade and the financing/registration was seamless! I am so happy I took the chance to go out of my way, than try to buy a car closer to home. Don’t go any place else! I highly recommend Flood Ford! More