Fletcher Jones Imports

Great service all around. Staff was very attentive and friendly, will definitely be back again Staff was very attentive and friendly, will definitely be back again More

I've lived in Illinois, Washington, D. C., Southern Maryland, Sarasota Florida, Las Vegas NV, Roswell Georgia and back to Las Vegas. No Mercedes Benz dealership that I've dealth with com C., Southern Maryland, Sarasota Florida, Las Vegas NV, Roswell Georgia and back to Las Vegas. No Mercedes Benz dealership that I've dealth with comes close to the exceptional facility, customer care, attentive care to their customers needs while at their facility by every employee from porters, house cleaning, mechanics, tellers, rental vehicles, service advisors, sales people, and upper management. If they see you looking lost each and everyone of them will stop and lead you to where you want to go, I've had the Manager of the whole dealership walk me to an office I was looking for. Their mechanics are exceptionally clean as they work on our vehicles, and my car receives a courtesy wash and clean up, almost a detailing, each time it is in for service. The dealership is superbly designed in its layout and is maintained in an exceptional cleanliness. The care of each and every customer, or browser is highly evident from the Manager to the porters and house cleaning personnel. They provide shuttle service to and from my home that is always a pleasure to ride with them. Fletcher Jones is how a dealership should be operated and should be used as a model to emulate by other dealerships. More

He is awesome. I like his service. Always give me a good advice , make decisions from the customer's point of view without unnecessary work. I super recommend him I like his service. Always give me a good advice , make decisions from the customer's point of view without unnecessary work. I super recommend him. But I'm worried that I won't be able to receive his service because he too busy if everybody took his service.lol More

Sales rep and the rest of the staff at this dealership were A+. Answered all my questions and concerns. were A+. Answered all my questions and concerns. More

Laroyne was friendly and a good communicator with what was happening with my service. The dealership is always clean and most everyone seems to enjoy working there. was happening with my service. The dealership is always clean and most everyone seems to enjoy working there. More

Sidney is a great sales associate, she really cares about making sure you like the car you are buying and that you are completely satisfied in every way. making sure you like the car you are buying and that you are completely satisfied in every way. More

Real nice salesman did everything an answered all my questions some of the best services questions some of the best services More

Every department I had to deal with was A+! ! Treated me like family. I’m new to the area, had never had to have my car serviced here before, but am so glad I came in… now I know where to go for ! Treated me like family. I’m new to the area, had never had to have my car serviced here before, but am so glad I came in… now I know where to go for everything!! More

I needed to replace my aging Ford Focus, so I browsed the web and eventually came across a Google Ad that suggested a Mazda 3 at Fletcher Jones. The price was in the ball park of what I wanted to pay for a c web and eventually came across a Google Ad that suggested a Mazda 3 at Fletcher Jones. The price was in the ball park of what I wanted to pay for a car in good condition, so I browsed their website and found thorough pictures and a free CarFax report. I called the dealership’s number and Matthew answered. He was very helpful and friendly; checking to see if the car was in stock and then making sure I knew exactly where the used car dealership was located. When I arrived, I met Alex, who was exceptionally personable and knowledgeable. We test drove the vehicle, and he did very well in convincing me what a great car the Mazda 3 was. After the test drive, I did take a look at the nearby dealerships and did find a potential car to rival the one I drove. At the end of the dealership visits, I went with the most knowledgeable salesperson and the highest rated dealer (Fletcher Jones.) From initial phone call to agreed upon price, I believe it was 2hrs. The day of purchase was pleasant, especially dealing with Maricar who was extremely friendly and proficient; she answered all questions I had regarding the registration process. So far I’m happy with my purchase and would recommend Fletcher Jones to any of my family members or colleagues looking for a car. More

Had a great experience with the dealer. Showed integrity and was very helpful. Would recommend anybody to them. Showed integrity and was very helpful. Would recommend anybody to them. More