Fletcher Jones Imports

My husband and I are first time car buyers, Rafael Mendez made the process SUPER quick and easy. Very kind and straight to the point, we didn’t spend all our day at the dealership. Very attentive and actuall made the process SUPER quick and easy. Very kind and straight to the point, we didn’t spend all our day at the dealership. Very attentive and actually gave us an enjoyable experience! 10/10 recommend not only this dealership but Rafael Mendez! More

Great service experience. John Clough is my service rep. Great communication, repairs always completed on time John Clough is my service rep. Great communication, repairs always completed on time More

We had a great experience at Fletcher Jones. Rafael Menendez was a true professional and puts his customers first. We found the right car for our budget. Thanks to him my daughter will have a bi Rafael Menendez was a true professional and puts his customers first. We found the right car for our budget. Thanks to him my daughter will have a birthday to remember! More

My experience from start to finish was first class. I informed my sales associate what I was looking for and he found it. I informed my sales associate what I was looking for and he found it. More

Beyond disappointed with Fletcher Jones. I went in to purchase a $200k car and was told that 1) I couldn't test drive it because they don't test drive those cars and 2) the sticker price of I went in to purchase a $200k car and was told that 1) I couldn't test drive it because they don't test drive those cars and 2) the sticker price of $200k was not actually the price because Fletcher Jones adds a $50k mark up as a dealer fee. So basically they want to charge me $50k to buy a car that I can't drive until I buy it. This is crazy to me. I have purchased several high line cars and I have never had this type of experience. Aston Martin lets you test drive $200k cars. Land Rover lets you test drive $200k cars. BENTLEY lets you test drive $300k cars. But Fletcher Jones? Nope....So I am headed out of state to buy the Mercedes I want because Fletcher Jones is CRAZY. I will be sure to tell everyone I know NOT to buy from them. More

If you are attempting to purchase anything from these people on line good luck! Contacted them to purchase a vehicle 24 hours ago took 4 hours to get confirmation of the vehicle then provided all informa people on line good luck! Contacted them to purchase a vehicle 24 hours ago took 4 hours to get confirmation of the vehicle then provided all information requested before they opened the next day in their formate on their links they provided called repeatedly to get status on purchase and then was told a local made an appointment to view the vehicle and they get first option for purchase 6 hours after they opened. They should have completed the sale to me by this point but because I was out of state the local lead was the priority and I could have second fiddle. It was not a credit or price issue as they never bothered to attempt to put a deal together in the six plus hours they had my information and I never attempted to haggle on the price. They just do not seem to want to sale out of state though it is a huge part of the advertising. So unless you are local good luck! More

⭐️⭐️⭐️⭐️⭐️ — Best Car Buying Experience Ever! I had an incredible experience buying my new Mercedes-Benz AMG EQE from Fletcher Jones. The entire team was outstanding from start to finish. A I had an incredible experience buying my new Mercedes-Benz AMG EQE from Fletcher Jones. The entire team was outstanding from start to finish. Alex (GSM) kept everything running smoothly. Chris (Sales Manager) was honest, sharp, and easy to work with. Doris (Finance Director) and Ahmad (Finance Manager) made the finance process fast, clear, and stress-free. Parker Powers, my sales consultant, was hands-down the best I’ve ever worked with — knowledgeable, professional, and genuinely focused on making everything perfect. Will in Parts even stepped in with top-notch service post-sale. This is what buying a luxury car should feel like. If you're in the market for a Mercedes, go to Fletcher Jones. You won’t regret it. More

Fletcher Jones Mercedes Benz is a terrific dealership! Artem, our sales rep, was absolutely outstanding. He was very professional and extremely knowledgeable about all of the cars sold there. We ordered o Artem, our sales rep, was absolutely outstanding. He was very professional and extremely knowledgeable about all of the cars sold there. We ordered our car and even though we had to wait a few months, it was well worth the wait. We got what we wanted and are delighted with it. The whole process - sales, order, purchase, technology briefing - was extremely well done! More

The Car buying experience is excellent, the service dept with Jolene is amazing and I have referred friends and family to this location, they are great. with Jolene is amazing and I have referred friends and family to this location, they are great. More