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Fletcher Jones Imports
Las Vegas, NV
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John service writer was sensational! Your party is as good as the invitation or even better! Your people and service put the other dealerships to shame. good as the invitation or even better! Your people and service put the other dealerships to shame. More
1. The manager removed his mask stepped within 2 feet and yelled at me to leave 2. They painted the calipers red as to make it look like an amg. Not illegal. Wish I had known. 3. The finance guy Sonny told yelled at me to leave 2. They painted the calipers red as to make it look like an amg. Not illegal. Wish I had known. 3. The finance guy Sonny told me a racially insensitive joke. Very sad while he was ripping me off he was also unaware of just how offensive he was. I admit I dislike them. I would like to see them out of business. But I couldn’t make that up if I wanted to. More
What a great guy! Our second time working with Ivan and we were very glad to see him. He’s clear, thorough, and concise, always taking his time to explain details and options. We were in good hands workin we were very glad to see him. He’s clear, thorough, and concise, always taking his time to explain details and options. We were in good hands working through the finance and options process. Ivan’s the best. More
Excellent service! I always bring my car here for service and have never been disappointed. My service advisor, Dave Miller, makes sure my car gets repaired, washed and ready to get back on the road. and have never been disappointed. My service advisor, Dave Miller, makes sure my car gets repaired, washed and ready to get back on the road. More
Steve Heinrich is great. Took care of the issue quickly, hreat follow up, great product knowledge, super strong interpersonal skills, great customer experience start to finish hreat follow up, great product knowledge, super strong interpersonal skills, great customer experience start to finish More
Got what i came for. Service person was very professional and attended to my needs, offered shuttle service and contacted me in a timely manner regarding estimated repairs and pricing. and attended to my needs, offered shuttle service and contacted me in a timely manner regarding estimated repairs and pricing. More
Outstanding Customer Service. Everyone was friendly and professional. Service Advisor was knowledgeable, explained the service needed, kept me informed via text message about my car. professional. Service Advisor was knowledgeable, explained the service needed, kept me informed via text message about my car. More
Denis Eich and his team has serviced our cars as if they were their own. Confidence in the work performed to get it right. The ultimate professionals. were their own. Confidence in the work performed to get it right. The ultimate professionals. More
Josh, Promptly checked me in; got a loaner car; put at ease about the issue[ everyone was courteous, friendly . New car--2 days old, and A/C broke. Apparently a computer coding issue. Hopefully a o ease about the issue[ everyone was courteous, friendly . New car--2 days old, and A/C broke. Apparently a computer coding issue. Hopefully a one off incident; so far so good! More
Dennis is good and fast. Service is as good as usual. He really helped me to fix the problem I have been experiencing. That is why I always come to him. really helped me to fix the problem I have been experiencing. That is why I always come to him. More