Fletcher Jones Imports

Car was picked up at my home on time and returned on time. Done with care and respect. Thank you, Fletcher Jones. Great job! I appreciate the job you do! time. Done with care and respect. Thank you, Fletcher Jones. Great job! I appreciate the job you do! More

When I arrived for my service appointment, John Clough took time to see what our conserns were with my wife's GLC300. He listen to me and made me feel like I was important and not just a distraction in hi took time to see what our conserns were with my wife's GLC300. He listen to me and made me feel like I was important and not just a distraction in his daily tasks. Our vehicle was completed on time had been completely checked out to insure that the software upgrade was done properly & completely. THank you very much John for the GREAT job. Tom Richmond More

Excellent service as always! Close attention to detail and great communication between service time. I couldn't be more satisfy so it's a pleasure Thank you and great communication between service time. I couldn't be more satisfy so it's a pleasure Thank you More

Awesome! Denis E. Always the best, looked at newer models whiles my car was been serviced I ended up purchasing a new SUV. All by Denis’s motivation! whiles my car was been serviced I ended up purchasing a new SUV. All by Denis’s motivation! More

Jolene is great!!!!She is always helpful and Jolene is great!!!! She is always helpful and professional in all my service needs Really appreciate her timely responses and thorough attention to Jolene is great!!!! She is always helpful and professional in all my service needs Really appreciate her timely responses and thorough attention to the service needs of my car More

You are all amazing and make purchasing & owning a Mercedes exceptional. Thank you for always going above and beyond with a smile. Your commitment to excellence is appreciated. Mercedes exceptional. Thank you for always going above and beyond with a smile. Your commitment to excellence is appreciated. More

Great customer service especially jillian in sales department & jolene in service department. Definitely be back for my next car. Thank you so much guys Thank you. department & jolene in service department. Definitely be back for my next car. Thank you so much guys Thank you. More

I was initially going to purchase my Mercedes out of Walnut Creek, CA where I had purchased my previous Mercedes. The long story short is, my car I had ordered got canceled due to covid, yet no one not Walnut Creek, CA where I had purchased my previous Mercedes. The long story short is, my car I had ordered got canceled due to covid, yet no one notified me. So when my lease was up, and my car was supposed to be arriving, I had to start from scratch ordering a new one. Fletcher Jones took care of me, made things right and took the stress of the situation off my back. I'm very grateful for their compassion and willingness to help! More

I had a great experience with Wendel at Fletcher Jones Imports. It was possibly one of the easiest vehicle buying experiences I’ve ever had. No pressure deal. No back and forth to the sales manager. Would Imports. It was possibly one of the easiest vehicle buying experiences I’ve ever had. No pressure deal. No back and forth to the sales manager. Would definitely buy from him again! More

Did everything online or over the phone. Was able to make the purchase of the car o wanted in a timely manner. Everyone was very helpful @ the purchase of the car o wanted in a timely manner. Everyone was very helpful @ More