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Fletcher Jones Imports

Las Vegas, NV

Overview
Reviews
Vehicles
4.9
2,089 Reviews
Call Dealership (702) 364-2700
View Awards

7300 West Sahara Avenue

Las Vegas, NV

89117

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Showing 2,089 reviews

February 17, 2021

I've been receiving fabulous service here since 2001 when I bought my very first Mercedes, an S430. I am always impressed by the level of service. More

by barb4mgt
Recommend Dealer
Yes
Employees Worked With
Danielle Kerley
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Feb 17, 2021 -

Fletcher Jones Imports responded

Hi Barb, Wow! What an awesome review! Your 5 star recommendations mean the world to us! Thank you for being a valued part of our Fletcher Jones family and your years of loyalty! We couldn't be more pleased to have your genuine sediments and thrilled to know we still can impress you! Please feel welcome to contact us anytime! Best Wishes, Your Friends and Family at Fletcher Jones Imports

February 13, 2021

Mr. Brown arranged loaner car in a timely manner and service was completed in the timeframe as promised. Loaner car staff is friendly and courteous. Happy with the work done by mechanics. More

by Frank
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
LaRoyne Brown
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Feb 16, 2021 -

Fletcher Jones Imports responded

Hi Frank, Our team at Fletcher Jones is truly flattered to read your generous feedback regarding your experience with LaRoyne Brown! We take great pride in seeing that our guests are provided with a thorough knowledge of their repairs, prompt service and a seamless experience! We are so pleased to know about yours! Thank you for your business and thoughtful recommendations! Best Wishes, Your Friends and Family at Fletcher Jones Imports

February 11, 2021

I had recently moved out of state and this dealership treated me like I had been a lifelong customer. Everything from explaining the services to me to getting a loaner was done in a courteous, friendly, More

by Stefan B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Two employees in the loaner car office - one was Kyle, the other one was a female emoployee whose name I don’t recall, Dave Miller
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Feb 11, 2021 -

Fletcher Jones Imports responded

Hi Stephan, We absolutely value your feedback and thank you for the 5 star rating! The team at Fletcher Jones Imports is elated to have you as a valued member of our Fletcher Jones family and want to wish you a warm welcome to Las Vegas! Your wonderful comments regarding our team truly reflect our mission; delivering world-class service experiences! Thank your for the opportunity to service you, as we look forward to serving you again in the future. Best, Your Friends and Family at Fletcher Jones Imports

February 11, 2021

David Miller is a pleasure to speak with, just like any other person that I was talking with at the Dealership. Definitely I would recommend Fletcher Jones Service Center for car service. More

by Milan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug DiTullio
Report | Print
Feb 11, 2021 -

Fletcher Jones Imports responded

Hi Milan, Our number one goal is to provide outstanding experiences for all of our guests! The team at Fletcher Jones Imports is so pleased to have your 5 star rating and genuine feedback working with David Miller and our talented team! Your thoughtful recommendations mean the world to us and we are truly grateful to have earned your business. Please feel welcome to contact us anytime! Sincere Regards, Your Friends and Family at Fletcher Jones Imports

February 10, 2021

Nice and to the point of service. Taking great care of my war with a quality car wash. Also keeping things up to service when I was not aware More

by toglover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Sutton
Report | Print
Feb 10, 2021 -

Fletcher Jones Imports responded

Hello, Thank you for business and the opportunity to serve you! Please know your 5 star recommendations mean the world to us and we couldn't be more pleased know of the thorough and detailed service you experience working with Josh! We are so thrilled to read you enjoy the complimentary car wash when your car is being serviced. Our team is truly grateful to have earned you business and look forward to many more awesome years working together! All the Best, Your Friends and Family at Fletcher Jones Imports

February 10, 2021

He was really helpful, friendly and answered all my questions. I would definitely consider buying from this dealership again in the future and I highly recommend it. To the seller I would gave him mor More

by John D.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendel Andres
Report | Print
Feb 11, 2021 -

Fletcher Jones Imports responded

Hello John, Our team at Fletcher Jones Imports is truly flattered to read your generous feedback regarding your visit working with Wendel! We take great pride in seeing that our guests are provided with a thorough knowledge of the vehicles they are seeking as well as a one of a kind purchase experience! We are so pleased to know about yours! Thank you for your business and thoughtful recommendations! We want to extend a warm welcome to our Fletcher Jones family and congratulate you on your purchase! Best Regards, Your Friends and Family at Fletcher Jones Imports

February 09, 2021

Getting a appointment for a service is very fast. You can get a transportation to bring you back home. The only things I would say that it’s not easy to get a loaner car. Mostly of the time I can not get a l More

by Nicolas Royet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I bought some parts for my car so the seller is always nice , Dennis Eich
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Feb 10, 2021 -

Fletcher Jones Imports responded

Hi Nicolas, Thank you for your loyalty over the years and taking the time to share your 5 star recommendations for Dennis. We grateful to have the opportunity to read your valuable feedback. Please let us know if we can be of any further assistance in the future. Regards, Kimberlee Camargo Reputation and Brand Ambassador kim.camargo@fletcherjones.com

February 09, 2021

I know a quality part will be installed by a Certified Technician . The service I get from Dennis is Great , he always goes above and beyond to make sure our GLC gets repaired and feels like new when we p More

by GLC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sonny Lee, Josh Sutton, Dennis Eich
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Feb 10, 2021 -

Fletcher Jones Imports responded

Hello, Your future recommendations for Dennis mean the world to us! Thank you for sharing your 5 star review! Going above and beyond is deep within our culture, and Dennis is certainly a shining example of someone who cares about the experiences they deliver every single day. We are truly grateful to have earned your business and thank you for the opportunity to serve you! Kind Regards, Your Friends and Family at Fletcher Jones Imports

February 08, 2021

LeRoyne took perfect care of me. The windshield on my one-month-old GLE got cracked driving on the highway, and of course, I felt sick about it. But I had bought all the coverages, and LeRoyne made me fe More

by Rich
Recommend Dealer
Yes
Employees Worked With
Ivan Hoff, Joseph Martinez, LaRoyne Brown
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Feb 09, 2021 -

Fletcher Jones Imports responded

Hello Rich, Than you for your business and thoughtful 5 star rating. We were sorry to read of your unfortunate situation with your windshield and understand your dismay upon this happening. LeRoyne and our team are truly grateful to have to opportunity to work with you and ensure all of your needs were met and flattered to know of the great comfort and support you had working with our team! We are truly grateful for our business and look forward to working with you for many years to come! Kind Regards, Your Friends and Family at Mercedes-Benz of Honolulu

February 07, 2021

Wendell was amazing!! He was SUPER patient with me and my family and kept us happy! He does everything he can and will not disappoint you! Thank you again for everything you do! More

by vanyadjukic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendel Andres
Report | Print
Feb 08, 2021 -

Fletcher Jones Imports responded

Hello, Thank you for allowing Wendell and our Fletcher Jones Imports team the privilege to assist you during your quest for your beautiful Mercedes-Benz! Our team could not be more touched to have your genuine sediments & we are beyond grateful to consider you part of our Fletcher Jones family! Thank you for allowing us the opportunity to earn your business! With Sincere Gratitude, Your Friends and Family at Fletcher Jones Imports

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