Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Fletcher Jones Imports

Las Vegas, NV

Overview
Reviews
Vehicles
4.9
2,095 Reviews
Fletcher Jones Imports is Las Vegas' premier Mercedes-Benz dealership for nearly 40 years. Our commitment is to your complete and total satisfaction. Whether you're looking for a new Mercedes-Benz or are having one serviced, we provide superior value and an unsurpassed level of service. Visit us today and experience the Fletcher Jones Difference.
Contact Dealership
View Awards

7300 West Sahara Avenue

Las Vegas, NV

89117

Directions

By Type

Showing 2,095 reviews

February 27, 2023

Alex was very attentive and willing to do whatever it took to earn my business. More

by Corofin702
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexander Adibi
Report | Print
Feb 28, 2023 -

Fletcher Jones Imports responded

Hi Corofin702, Congratulations on your gorgeous vehicle! Having the opportunity to share our passion and commitment to Mercedes-Benz brand with an amazing guest like yourself is truly a treat! Thank you for allowing Alex the privilege to earn your business and attend to your vehicles needs! We'll be sure to pass along the kind words expressed on your behalf. We are truly flattered to have such heartfelt recommendations and look forward to working with you for many years to come! We're wishing you many miles of enjoyment! All the Best, Your Friends and Family at Fletcher Jones Imports

February 22, 2023

Think twice before make a deal with them, they promised and don’t honor it. They extend my lease contract for an extra 6 months, and it was supposed to be included all the maintenance services till the end More

by Denis Silva
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brian
Report | Print
Feb 23, 2023 -

Fletcher Jones Imports responded

Hello Denis, Thank you for your business and feedback. Our reputation is paramount to all of us at Fletcher Jones Imports and we do take guest feedback very seriously. Based on further review, the terms for service would not be relevant in this case, as the vehicles service coverage is up to 35, 000 miles. Our team of professionals works with great effort & is committed to work with full transparency. We will always provide all pertinent information to include finance options, to ensure the best purchase options are available and reviewed. Upon finalizing and signing any purchase all, contracts, terms, pricing and required deposits will be fully disclosed and provided upfront without any ambiguity. Respectfully, Kimberlee Camargo Reputation and Brand Loyalty Manager

February 16, 2023

I have nothing but praise for Dennis and your team of service experts. They have always taken great care of me. I will be a loyal customer for life. More

by lare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Sutton, Dennis Eich
Report | Print
Feb 24, 2023 -

Fletcher Jones Imports responded

Hi Lare, Thank you for the opportunity to serve you! The safety and satisfaction of our guests is important to us. We are thrilled to know of the great efforts put forth during all your service visit with Dennis and appreciate you complementing our level of professionalism. We'll be sure to pass along the kind words expressed on your behalf. We look forward to serving you for many years to come! Best Wishes, Your Friends and Family at Fletcher Jones Imports

February 07, 2023

Sidney was great! Very helpful & was patient. Did everything she could to help me out and I’m glad I have the car that I love More

by KP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sidney Milko
Report | Print
Feb 09, 2023 -

Fletcher Jones Imports responded

Hi KP, It’s really rewarding hearing that Sidney was able to assist and provide you with outstanding service throughout your visit with us. Guest satisfaction is our highest priority and we are thankful for your kind feedback. Our team of associates are looking forward to serving you for many years to come! Kind Regards, Your Friends and Family at Fletcher Jones Imports

February 06, 2023

I was very pleased with my experience buying from Fletcher Jones- everyone I dealt with was very professional and friendly. Special thanks to Sidney for making the process so enjoyable! More

by ToddR
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shai Winograd, Sidney Milko
Report | Print
Feb 09, 2023 -

Fletcher Jones Imports responded

Hi Todd, Thank you so much for your awesome review and 5-star rating! Your wonderful rating reflects our mission, delivering world-class service experiences! We look forward to serving you for many years to come! Kind Regards, Your Friends and Family at Fletcher Jones Imports

February 01, 2023

Bryce great salesman. F&I lady super. Easy purchase. No owners manual. Still waiting for info regarding oil. Highly recommend Bryce and dealership! More

by opphile5
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bryce Nass
Report | Print
Feb 10, 2023 -

Fletcher Jones Imports responded

Hi opphile5, Congratulations on your recent vehicle purchase! The team at Fletcher Jones Imports appreciates you taking the time to share your kind sediments regarding your first visit with us. It's wonderful reviews like yours that truly represent what we strive for everyday! It was a pleasure hearing that Bryce went above and beyond and exceeded your expectations. We are grateful for your business and recommendations and look forward to serving you for many years to come! All the Best, Your Friends and Family at Fletcher Jones Imports

February 01, 2023

This is a very nice beautiful dealership. The staff are very professional and they treat you good. More

by Donniewalters88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
Report | Print
Feb 02, 2023 -

Fletcher Jones Imports responded

Hi Donniewalters88, Thank you so much for your awesome review and 5-star rating! Your wonderful rating reflects our mission, delivering world-class service experiences! We look forward to serving you for many years to come! Kind Regards, Your Friends and Family at Fletcher Jones Imports

January 21, 2023

Nobody takes better care of my Mercedes that your service department. My service advisor, Dennis Eich is the best. More

by lare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
Report | Print
Jan 23, 2023 -

Fletcher Jones Imports responded

Hi lare, Thank you so much for your awesome review and 5-star rating! Your wonderful rating reflects our mission, delivering world-class service experiences! We look forward to serving you for many years to come! Kind Regards, Your Friends and Family at Fletcher Jones Imports

January 12, 2023

Dave Miller is the best! He makes suggestions that truly benefit the car owner without added pressure to do immediate repairs. More

by orijannal1
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dave Miller
Report | Print
Jan 16, 2023 -

Fletcher Jones Imports responded

Hi orijannal, It’s really rewarding hearing that Dave was able to assist and provide you with outstanding service throughout your visit with us. Guest satisfaction is our highest priority and we are thankful for your kind feedback. Our team of associates are looking forward to serving you for many years to come! Kind Regards, Your Friends and Family at Fletcher Jones Imports

January 10, 2023

I am 64 years old and have been buying cars and using service departments for a long time. I must say the Service Manager here a Fletcher Jones Mercedes went far beyond in satisfying my expectations. I More

by vildee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Stark
Report | Print
Jan 11, 2023 -

Fletcher Jones Imports responded

Hi Vildee, The team at Fletcher Jones Imports appreciates you taking the time to share your kind sediments regarding your experience with us. Its wonderful reviews like yours that truly represent what we strive for everyday! We are grateful for your business and recommendations and look forward to serving you for many years to come! Kind Regards, Your Friends and Family at Fletcher Jones Imports

1
...
6
7
8
...
210