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Fletcher Jones Imports

Las Vegas, NV

4.9
2,089 Reviews

7300 West Sahara Avenue

Las Vegas, NV

89117

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Showing 2,089 reviews

March 04, 2021

I really like working with Dennis Eich. He is friendly, professional, gets back to you with any information in a timely manner. He also listens to you what your needs are and tries his best accommodate t More

by pcurtis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
Mar 04, 2021 -

Fletcher Jones Imports responded

Hello, Thank you for being a valued part of our Fletcher Jones family and allowing Dennis and Eich & our team of experts at Fletcher Jones Imports the privilege of serving you! We are truly grateful for your thoughtful 5 star recommendations and loved reading about another exceptional visit with our team! Best, Your Friends and Family at Fletcher Jones Imports

March 03, 2021

Our car broke down nearly 100 miles outside of Las Vegas. We got towed in at no cost with Mercedes free towing for life. Everyone that we encountered at the dealership was very helpful and kind. More

by Wddrk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Miller
Mar 04, 2021 -

Fletcher Jones Imports responded

Hello, First off, we are so glad to hear that you arrived safely after your recent tow in experience. It is wonderful to know our team of experts attended to your vehicle concerns and treated you in such a helpful and kind manner throughout your experience! We are truly grateful to have your 5 star recommendations and the opportunity to earn your business. Please feel welcome to contact us when you are back in Las Vegas! Warmest Wishes, Your Friends and Family at Fletcher Jones Imports

March 03, 2021

Very good in everything, I will be back every time my car due in service, shuttle service are also friendly and accommodating very professional and also in cafeteria More

by Julidogalindo
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jolene Jimerson
Mar 04, 2021 -

Fletcher Jones Imports responded

Hello, Our team was elated to read that Jolene took fantastic care of you, and grateful to know of the Professional, accommodating and friendly service you experience each and every service visit! We are incredibly grateful to have earned your loyalty and business! Please feel welcome to contact us anytime! Best, Your Friends and Family at Fletcher Jones Imports

March 02, 2021

Dave Miller is a great service adviser with excellent customer service: professional, friendly, caring, etc...; He's great in every aspect. Thumbs up for Dave! More

by kim
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Miller
Mar 02, 2021 -

Fletcher Jones Imports responded

Hello, Thank you for taking the time to post your 5 star review! Our entire team loved to hear how well David Miller took care of you and your Mercedes-Benz. Cheers to many happy miles ahead! All of the best, Your Friends and Family at Fletcher Jones Imports

February 28, 2021

Jolene is friendly and helpful. Her friendliness is much welcomed during these unprecedented times. I appreciate that there was a safe, peaceful place to wait while the car was being serviced. More

by Shopper36
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jolene Jimerson
Mar 01, 2021 -

Fletcher Jones Imports responded

Hello, Thank you for the opportunity to serve you! The safety and satisfaction of our guests is important to us. We are thrilled to know of the great efforts Jolene put forth during your service visit and appreciate you complementing our level of service. We look forward to welcoming you back! Sincere Wishes, Your Friends and Family at Fletcher Jones Imports

February 25, 2021

What’s not to love.. amazing people.. shout out to Dave my service adviser what a wonderful genuine soul he is.. God bless you bother.. More

by oannabelle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Miller
Feb 25, 2021 -

Fletcher Jones Imports responded

Hello, All of us at Fletcher Jones Imports are truly grateful to have the opportunity to assist you with the service for your Mercedes-Benz! We take guest feedback to heart, and are truly pleased to know of the professional and helpful manner Dave executed throughout your visit! Our team is flattered to know that your service experience to be nothing short of extraordinary! Warm Wishes, Your Friends and Family at Fletcher Jones Imports

Feb 25, 2021 -

oannabelle responded

My absolute pleasure

February 25, 2021

Dennis Eich is always professional & caring about my needs. He is always helpful with having the drivers get me back home or pick me up as well as communicating & up dateing me on the progress of the ma More

by garysn1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
Feb 25, 2021 -

Fletcher Jones Imports responded

Hello Gar, Our team was elated to read that Dennis has taken fantastic care of you and truly cares about your needs. Thank you for sharing about his wonderful knowledge, thorough communication, professionalism and our awesome valet team that always takes great care of your transportation! We are incredibly grateful to have earned your business and truly hope to have you as a lifelong loyal customer too! Please feel welcome to contact us anytime! All the Best, Your Friends and Family at Fletcher Jones Imports

Feb 27, 2021 -

garysn1 responded

Thank you. Please keep up the great work!!

February 25, 2021

I have trusted Josh Sutton from the moment we met after I purchased my Smart car from the advice of a family friend in maintenance at Findlay Cadillac. I purchased the car in a time of absolute need quickly More

by 720ajf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doris Newton
Feb 25, 2021 -

Fletcher Jones Imports responded

Hello, Your experience is important to all of us at Fletcher Jones Imports. We do appreciate having the opportunity to see your feedback and thoughtful recommendations. Please feel welcome to contact me if we may be of assistance. Kind Regards, Kimberlee Camargo Reputation and Brand Ambassador Kim.camargo@fletcherjones.com

February 24, 2021

Jordan Rodrigueiz is a GREAT salesperson. He doesn’t Jordan Rodrigueiz is a GREAT salesperson. He doesn’t pressure you and gives you EXCEPTIONAL customer service I highly recommend him to anyone looki More

by Santiago0309
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Rodriguez
Feb 24, 2021 -

Fletcher Jones Imports responded

Hi Santiago, Congratulations on your purchase and thank you for the 5 star rating! We take great pride in serving our guest well, and strive to provide all the needed information to help our guests find the perfect vehicle. It is truly wonderful to have your kind feedback regarding your low pressure, professional & friendly purchase experience with Jordan Rodriguez! Congratulations! We hope you enjoy every mile in your new Mercedes-Benz! Best Wishes, Your Friends and Family at Fletcher Jones Imports

February 23, 2021

Wendal was kind, patient and even brought me a coffee from Starbucks while I waited! He was friendly and, made my experience unforgettable! Thank you! More

by Angela
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendal, Rex Babin
Feb 24, 2021 -

Fletcher Jones Imports responded

Hi Angela, Thank you for your business and 5 star recommendations for Wendal! Your wonderful rating reflects our commitment to delivering world-class guest experiences and we couldn't be more pleased to know of the kind, patient manner, he dedicated to your visit, even buying you a Starbucks! Congratulations on such an unforgettable purchase! We look forward to working with you for many years to come! Best Wishes, Your Friends and Family at Fletcher Jones Imports

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