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Fletcher Jones Imports

Las Vegas, NV

Overview
Reviews
Vehicles
4.8
2,100 Reviews
Fletcher Jones Imports is Las Vegas' premier Mercedes-Benz dealership for nearly 40 years. Our commitment is to your complete and total satisfaction. Whether you're looking for a new Mercedes-Benz or are having one serviced, we provide superior value and an unsurpassed level of service. Visit us today and experience the Fletcher Jones Difference.
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7300 West Sahara Avenue

Las Vegas, NV

89117

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Showing 2,100 reviews

March 30, 2021

Hello, good morning! My visit like always went smoothly. Laroyne is great. Everytime my car needs service I reach out to Laroyne he he immediately helps me with scheduling a appointment that workouts for m More

by Eddie Rios
Recommend Dealer
Yes
Employees Worked With
LaRoyne Brown
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Mar 30, 2021 -

Fletcher Jones Imports responded

Hi Eddie, Thank you for your business and for being a valued part of our Fletcher Jones family! We are so pleased to read your kind sediments for LaRoyne Brown and his true commitment to ensure every service visit is a wonderful experience! Please know your 5 star review means the world to us, and we look forward to working with you for many years to come! Best, Your Friends and Family at Fletcher Jones Imports

March 28, 2021

One of a kind, great personality,Very helpful, Im always One of a kind, great personality, Very helpful, Im always so so glad every time I see him, he is the best of the best. More

by Miriam Rosales
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Sutton
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Mar 29, 2021 -

Fletcher Jones Imports responded

Hello Miriam, It's really rewarding hearing that Josh Sutton was able to assist and provide you with amazing service throughout your visit with us. We'll be sure to relay over the kind words expressed on your behalf. Guest satisfaction is our highest priority and we are thankful for your kind feedback. Our team of experts are looking forward to working with you for many more years to come! All the Best, Your Friends and Family at Fletcher Jones Imports

March 28, 2021

Steve did a great job with the estimate and fast turn around. Can always trust him and Mercedes. Can always count on quality repairs. Will always buy Mercedes . More

by Lvg1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve
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Mar 29, 2021 -

Fletcher Jones Imports responded

Hello, We greatly appreciate you taking the time to post your 5-star review! It's great hearing that Steve was able to assist with getting your vehicle repaired and returned to you all within a timely manner. Thank you for allowing us the opportunity to earn your business and we look forward to serving you for many years to come! All the Best, Your Friends and Family at Fletcher Jones Imports

March 26, 2021

I was greeted upon arrival and told it would take about 1 1/2 hours which was accurate. They took care of a recall on the seatbelts More

by Jrchairs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
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Mar 29, 2021 -

Fletcher Jones Imports responded

Hello, Thank you for your business & the 5 star rating! The team at Fletcher Jones Imports look forward to assisting your with all of your Mercedes-Benz needs! Kind Wishes, Your Friends and Family at Fletcher Jones Imports

March 26, 2021

Danielle Kerley was exceptional and kept me informed of progress all the time. The dealership is very good and found some safety issues with my ml350 that i would not have seen. Car was serviced and repair More

by alannlaurie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Kerley
Report | Print
Mar 29, 2021 -

Fletcher Jones Imports responded

Hello, We greatly appreciate you taking the time to post your 5-star review! It's wonderful to hear that Danielle Kerley was able to assist with getting your vehicle repaired and returned to you all within a timely manner. Thank you for allowing us the opportunity to earn your business and we look forward to serving you for many more years to come! Take Care, Your Friends and Family at Fletcher Jones Imports

March 25, 2021

Danielle Kerley is always a top of the list professional. She makes the check-in process so easy and stays on top of everything. The car wash valet was courteous, and the vehicle was spotless. Visiting th More

by RegB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Kerley
Report | Print
Mar 30, 2021 -

Fletcher Jones Imports responded

Hi Reg, Thank you so much for taking the time to share your amazing review with everyone! Your kind comments about Danielle show our dedication in providing world-class Mercedes-Benz Service experiences, and the importance of keeping you updated and on schedule. Looking forward to your next scheduled service visit with her! Warm Wishes, Your Friends and Family at Fletcher Jones Imports

March 25, 2021

Dennis Eich is the very best!! His professionalism and his courtesy are amazing. He is very thorough and detailed and always explains everything so clearly and he makes the Fletcher Jones experience a gre More

by gilreyes9966
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
Report | Print
Mar 30, 2021 -

Fletcher Jones Imports responded

Hello, We absolutely value your feedback and thank you for the 5 star rating! We are happy to hear that your service with Dennis Eich is always worthy of such high recommendations! Thank you for your loyalty and busines! We look forward to providing you the same great service experience again at your next scheduled visit with Dennis! Sincere Regards, Your Friends and Family at Fletcher Jones Imports

March 23, 2021

LeRoyn is a great service advisor, communicates my car’s needs and costs clearly, and is always willing to discuss concerns. Your Service Department is reliable and skilled. I can’t imagine taking my Merce More

by n2orchids
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
LaRoyne Brown
Report | Print
Mar 24, 2021 -

Fletcher Jones Imports responded

Hi, Thank you for the opportunity to serve you! The safety and satisfaction of our guests is important to us. We are thrilled to know of the great efforts put forth during your service visit with LeRoyn Brown. It's truly flattering seeing that he was able to assist with getting your vehicle repaired and returned to you all within a timely fashion! We appreciate you complimenting our level of service and we look forward to welcoming you back! All the Best, Your Friends and Family at Fletcher Jones Imports

March 23, 2021

Chelsy was absolutely wonderful from the moment I stepped on the lot to when my car was delivered. I could not be happier. Thank you! More

by JessW26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chelsy Winter-Carter
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Mar 24, 2021 -

Fletcher Jones Imports responded

Hello, Congratulations on your vehicle! We are so appreciative of your loyalty and feedback about your experience with us. I am very happy to read that Chelsy was able to deliver such a wonderful experience for you. Glad she was able to assist with great pricing and getting you int your desired choice of vehicle. We are thrilled to know of the great efforts put forth during visit and appreciate you complimenting our level of professionalism. Our team of experts are grateful to have earned your business and we look forward to working with you for many years to come! All the Best, Your Friends and Family at Fletcher Jones Imports

March 21, 2021

Experience was great. Price was very good. Overall, great experience. I would definitely recommend Fletcher Jones to friends and family for their vehicle needs or sales. More

by Kevinjwill08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LaRoyne Brown, John Clough
Report | Print
Mar 22, 2021 -

Fletcher Jones Imports responded

Hi Kevin, We greatly appreciate you taking the time to post your 5-star review! With all of the automotive competition out there, it's wonderful to hear that our team of experts were able to get your car in tip-top shape! Glad to hear that we assisted you the best pricing to care for your Mercedes' needs. We are grateful for your business and we look forward to serving you for many more years to come! Best Wishes, Your Friends and Family at Fletcher Jones Imports

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