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Fletcher Jones Imports

Las Vegas, NV

Overview
Reviews
Vehicles
4.8
2,100 Reviews
Fletcher Jones Imports is Las Vegas' premier Mercedes-Benz dealership for nearly 40 years. Our commitment is to your complete and total satisfaction. Whether you're looking for a new Mercedes-Benz or are having one serviced, we provide superior value and an unsurpassed level of service. Visit us today and experience the Fletcher Jones Difference.
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7300 West Sahara Avenue

Las Vegas, NV

89117

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Showing 2,100 reviews

April 18, 2021

Mike Modesi is the absolute best! I cannot thank him enough for the professional and courteous customer service he provided to me and my family while shopping for my new E350 Mercedes Benz. He is the More

by Anonymous
Recommend Dealer
Yes
Employees Worked With
Mike Mondesi
Report | Print
Apr 20, 2021 -

Fletcher Jones Imports responded

Hello, Congratulations on your new gorgeous Mercedes-Benz E350! We are so appreciative of your loyalty and feedback about your experience with us. I am very happy to read that Mike Modesi was able to deliver such exceptional service and help you find the perfect vehicle. It's really rewarding hearing that Mike has always been helpful, knowledgeable, and assisted you the best pricing to care for your Benz! We put customer experience and satisfaction as our priority, your review reaffirms the hard work we put in everyday! We're wishing you many miles of enjoyment! All the Best, Your Friends and Family at Fletcher Jones Imports

April 17, 2021

Dave took good care of me and my vehicle. Answered all of my questions and concerns. Service was completed in a timely manner. Will definitely be back in the future... More

by W204 C63 AMG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Miller
Report | Print
Apr 20, 2021 -

Fletcher Jones Imports responded

Hello, The team at Fletcher Jones Imports appreciates you taking the time to share your kind sediments regarding your service visit with us. It's wonderful reviews like yours that truly represent what we strive for everyday! We are grateful for the opportunity to assist with getting your vehicle repaired and returned to you all within a timely fashion! Our team is looking forward to seeing you again soon! All the Best, Your Friends and Family at Fletcher Jones Imports

April 17, 2021

Jolene was amazing! Made me feel like family even though this was my first visit. She had everything completed on time and with out issue. And gave me a heads up on what to expect next do I can plan for i More

by Lacatoots
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jolene Jimerson
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Apr 20, 2021 -

Fletcher Jones Imports responded

Hi Lacatoots, It's really rewarding hearing that Jolene was able to assist and provide you with amazing service throughout your very first visit with us! Guest satisfaction is our highest priority and we are thankful for your kind feedback. Glad to see that Jolene assisted with getting your vehicle repaired and returned to you all within a timely manner. We'll be sure to relay over the kind words expressed on your behalf. Our team of experts are excited to see you again at your next scheduled interval. Best Wishes, Your Friends and Family at Fletcher Jones Imports

April 17, 2021

I appreciate their sensitivity to great customer service. I don't believe in verbose reviews blah blah blah blah blah etc etc etc etc etc More

by donsanborn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Clough
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Apr 17, 2021 -

Fletcher Jones Imports responded

Hi Don, We greatly appreciate you taking the time to post your 5-star review regarding your most recent service experience at our dealership! Thank you for allowing us the opportunity to earn your business and our team of experts are looking forward to seeing you again at your next scheduled interval. Take Care, Your Friends and Family at Fletcher Jones Imports

April 17, 2021

Dennis Eich did a fine job getting my car serviced in a timely manner; and he always advises me well. I now feel that my car is a safe ride again. More

by marko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
Report | Print
Apr 20, 2021 -

Fletcher Jones Imports responded

Hello Marko, Thank you for taking the time to share your feedback and 5-star rating. We are truly flattered to have your thoughtful compliments and recommendations regarding your visit with Dennis Eich! It's wonderful reviews like yours that truly represent what we strive for everyday! Our team is looking forward to working with you for many more years to come! All the Best, Your Friends and Family at Fletcher Jones Imports

April 17, 2021

Great and prompt service by Dennis. Car was washed and clean when I picked it up. Everyone is very friendly and helpful when you pick up your car. More

by KK's E-500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
Report | Print
Apr 17, 2021 -

Fletcher Jones Imports responded

Hello, Thank you for taking the time to share your feedback and 5-star rating regarding your experience with Dennis in our service department! We'll be sure to relay over the kind words expressed on your behalf. Providing a courtesy hand car wash while your vehicle is getting service is just one of the many perks we offer to our guests. We are truly flattered to have earned your business and we look forward to serving you for many more years to come! All the Best, Your Friends and Family at Fletcher Jones Imports

April 17, 2021

You did just fine! Thanks so very much! You did exactly what I needed. Car now works just fine and I thank you.. Alan W Feld MD More

by witchdr51
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Josh Sutton, Dennis Eich
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Apr 20, 2021 -

Fletcher Jones Imports responded

Hello Alan, It's really rewarding hearing that our team was able to assist and provide you with amazing service throughout your visit with us. Guest satisfaction is our highest priority and we are thankful for your kind feedback. Our team of associates are looking forward to serving you for many years to come! Take Care, Your Friends and Family at Fletcher Jones Imports

April 17, 2021

Danielle is always so attentive even she is super busy. All my questions are always answered in a timely manner. The car was ready on the day she promised. More

by Hellokitty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Kerley
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Apr 20, 2021 -

Fletcher Jones Imports responded

Hello, Our reviews are very important to us but more importantly is the experience our guests have. We are so pleased to read that despite a very busy day in our service department, Danielle was able to attend to all your service need and ensure your questions were answered to promptly so your vehicle was ready as promised. Thank you for taking the time to share your kind feedback and recommendations. Best Wishes, Kimberlee Camargo Reputation and Brand Ambassador kim.camargo@fletcherjones.com

April 16, 2021

Jason is outstanding. Great professional. Couldn't ask for a better all-around experience. Getting your car serviced (or MB recall campaigns addressed) doesn't have to be painful. They prove it! More

by CommishJW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Cote
Report | Print
Apr 17, 2021 -

Fletcher Jones Imports responded

Hi, We greatly appreciate you taking the time to post your 5-star review regarding your most recent service experience with Jason! Glad to see that Jason was helpful and assisted with getting your vehicle's recall repaired and returned to you all within a timely manner! Thank you for allowing us the opportunity to earn your business and our team of experts are looking forward to serving you for many more years to come! Take Care, Your Friends and Family at Fletcher Jones Imports

April 13, 2021

My service rep, Dave Miller is always outstanding. Had a loaner reserved, Work was done by the end of the day. Always a great job! More

by lddavison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Miller
Report | Print
Apr 15, 2021 -

Fletcher Jones Imports responded

Hello, Thank you for business and the opportunity to serve you! Our team at Fletcher Jones Imports cares greatly about the guest experience and is happy to hear of the amazing efforts David Miller and our team put forth seeing that service needs were attended to with the utmost of care. It is our greatest hope to continue this amazing support and service throughout every interaction you have with us. Kind Wishes, Your Friends and Family at Fletcher Jones Imports

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