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Fletcher Jones Imports

Las Vegas, NV

4.9
2,089 Reviews

7300 West Sahara Avenue

Las Vegas, NV

89117

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Showing 2,089 reviews

April 11, 2021

My sales exec Jay took care of everything for me. I had my SUV serviced and they took great care of me and my car. More

by Vegasrickster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Fields
Apr 13, 2021 -

Fletcher Jones Imports responded

Hello Rick, The team at Fletcher Jones Imports strives to provide each guest with an exceptional experience. Our team was beyond happy to read that Jay Fields has always been helpful, knowledgeable, and assisted you the best pricing to care for your SUV! Thank you for allowing us the opportunity to earn your business and we look forward to working with you for many more years to come! All the Best, Your Friends and Family at Fletcher Jones Imports

April 09, 2021

Service advisor was a great help. Thank you Dennis look forward to you help again. I will be giving you a call when it time More

by Dwann3565
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
Apr 13, 2021 -

Fletcher Jones Imports responded

Hello, It's really rewarding hearing that Dennis Eich was able to assist and provide you with outstanding service throughout your recent visit with us. Guest satisfaction is our highest priority and we are thankful for your kind feedback. Our team of experts are looking forward to serving you for many more years to come! Take Care, Your Friends and Family at Fletcher Jones Imports

April 08, 2021

Chelsey helped me out a ton while finding the perfect car in my price range. Everyone in the facility is extremely helpful and welcoming and gave me an overall great experience. And thank you to Shai for cat More

by Wheresmj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shai Winograd, Chelsy Winter-Carter
Apr 09, 2021 -

Fletcher Jones Imports responded

Hello, Congratulations on your recent purchase! Our team is excited to hear about your exceptional experience with Chelsy, Shai and the team here at Fletcherjones Imports, We look forward to your next visit. Happy Motoring, Your Friends and Family at Fletcher Jones Imports

April 06, 2021

Service agent was great. Had an email saying car was getting washed. They vacuumed it but the car was not washed. Just a heads up. Other than that great customer service. More

by travis.mason
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Josh Sutton
Apr 08, 2021 -

Fletcher Jones Imports responded

Hi Travis, Thank you so much for taking the time to leave us a review. We value your feedback and we'd love to chat with you about your experience. Please feel welcome to contact us anytime at Kim.camargo@fletcherjones.com Kind Regards, Kimberlee Camargo Reputation and Brand Ambassador

April 04, 2021

I appreciate the information they provided me regarding work recommended for my car. But the reason for going there was to hopefully get the problem fixed, and it wasn’t something they could do at the time More

by lenusc1
Recommend Dealer
Yes
Employees Worked With
Jolene Jimerson
Apr 05, 2021 -

Fletcher Jones Imports responded

Hello Len, The team at Fletcher Jones Imports appreciates your business and feedback. It is our goal to deliver a 5 star experience to all of our guests. We do offer a valet pick-up service for our guests that may offer you the assistance you need to complete the necessary services you have mentioned. I was able to leave you a voicemail today, and would be happy to assist you further. Please contact me at your earliest convenience kim.camargo@fletcherjones.com Kind Regards, Kimberlee Camargo Reputation and Brand Ambassador

April 03, 2021

Cal, my service rep in the Sprinter Service Department is OUTSTANDING! My vehicle suffered from a very difficult electrical problem to isolate, which ultimately required a wiring harness to be made by the f More

by Gary Fuller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cal in Sprinter service
Apr 06, 2021 -

Fletcher Jones Imports responded

Hi Gary, We absolutely value your feedback and thank you for the 5 star rating! We are happy to hear that Gary was able to assist you in a safe and personable manner throughout your service visit. Our team takes great pride in seeing that our guests are provided with a thorough knowledge of their repairs, prompt service and a seamless experience! We are so pleased to know about yours! We look forward to providing you the same great service experience again at your next scheduled visit! Warmest regards, Your Friends and Family at Fletcher Jones Imports

April 03, 2021

Danielle did a great job in making sure I fully understood what service my used 2003 SL55 AMG needed. She kept me fully informed of the progress in service, and always smiled and insured my confid More

by bleeds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle Kerley
Apr 06, 2021 -

Fletcher Jones Imports responded

Hello, We absolutely value your feedback and thank you for the 5 star rating! We are happy to hear that Danielle was able to assist you in a swift, friendly and communicative manner. We look forward to providing you the same great service experience again at your next scheduled visit! Warmest regards, Your Friends and Family at Fletcher Jones Imports

April 02, 2021

The service took longer than expected, but the lady running the snack bar was so nice I didn’t seem to notice. She gave me coffee and snacks and checked on me frequently. More

by Katherine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Clough
Apr 02, 2021 -

Fletcher Jones Imports responded

Hello Katherine, Our goal is to provide a smooth and efficient service experience, and your time is truly valuable to us. We loved reading your wonderful feedback regarding the attentiveness and level of service you had, even enjoying some snacks and coffee. Our team is truly grateful for your business and thoughtful review. Please feel welcome to contact me directly, If I can be of further assistance. Kind Wishes, Kimberlee Camargo Reputation and Brand Ambassador kim.camargo@fletcherjones.com

April 02, 2021

Couldn’t be more pleased, great service and vehicle. Chelsy and Robert really bent over backward to make the experience a positive one. Highly recommended! More

by Bob H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert, Chelsy Winter-Carter
Apr 02, 2021 -

Fletcher Jones Imports responded

Hi Bob, Congratulations on your purchase and thank you for the 5 star rating! We take great pride in serving our guest well, and strive to provide all the needed information to help our guests find the perfect vehicle. It is truly wonderful to have your kind feedback regarding your low pressure, professional & friendly purchase experience with Chelsey & Robert! We hope you enjoy every mile in your new vehicle! Best Wishes, Your Friends and Family at Fletcher Jones Imports

March 30, 2021

Hello, good morning! My visit like always went smoothly. Laroyne is great. Everytime my car needs service I reach out to Laroyne he he immediately helps me with scheduling a appointment that workouts for m More

by Eddie Rios
Recommend Dealer
Yes
Employees Worked With
LaRoyne Brown
Mar 30, 2021 -

Fletcher Jones Imports responded

Hi Eddie, Thank you for your business and for being a valued part of our Fletcher Jones family! We are so pleased to read your kind sediments for LaRoyne Brown and his true commitment to ensure every service visit is a wonderful experience! Please know your 5 star review means the world to us, and we look forward to working with you for many years to come! Best, Your Friends and Family at Fletcher Jones Imports

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