Fletcher Jones Imports
Las Vegas, NV
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Great people skills...Very personable....Enjoyed the courtesy and helpfulness of everyone I encountered...This was my first visit and ..They made it easy...Thanks courtesy and helpfulness of everyone I encountered...This was my first visit and ..They made it easy...Thanks More
Dave my service tech was outstanding. He dealt with me is a very professional way and was able to have me vehicle repaired within two hours. I have three Mercedes and have always trusted FJ! a very professional way and was able to have me vehicle repaired within two hours. I have three Mercedes and have always trusted FJ! More
Best Mercedes-Benz dealership I've ever encountered. John Clough likely knows my car better than I do. All problems fixed with great turnaround time Clough likely knows my car better than I do. All problems fixed with great turnaround time More
Kept me updated very well and was easy to communicate with throughout the process of what I needed done with my car. Plus, he was able to get the work done sooner than I was told over the phone from a re with throughout the process of what I needed done with my car. Plus, he was able to get the work done sooner than I was told over the phone from a representative that took my initial call. More
Staff professional friendly and knowledgeable facilities very nice service access easily accessible and well organized for processing drop off and pick up and ensure safe covid protocol very nice service access easily accessible and well organized for processing drop off and pick up and ensure safe covid protocol More
I recently had another peasant experience at Fletcher Jones Imports. The service was performed in a timely manner and the complementary car wash was greatly appreciated. In particular, Mr. David Miller Jones Imports. The service was performed in a timely manner and the complementary car wash was greatly appreciated. In particular, Mr. David Miller in the Service Department was very helpful and is a great asset to the company. More
Great dealership! Sales people go the extra mile to get you what you want and at your terms. The service Dept is especially good. Very timely. They communicate well with the customer, and make sure any iss you what you want and at your terms. The service Dept is especially good. Very timely. They communicate well with the customer, and make sure any issues are resolved. I will buy another car from this dealer simply because the Service Dept is so exceptional. More
I was very pleased with my experience at Fletcher Jones and Dave took excellent care of me. Mark the shuttle driver took me home and picked me up and was great. and Dave took excellent care of me. Mark the shuttle driver took me home and picked me up and was great. More
I 'd got the flat tire and needed to go back to California and with the fast assistance of the service advisor I managed to catchup with my commitments. California and with the fast assistance of the service advisor I managed to catchup with my commitments. More
Prompt, pleasant service arranged on short notice. Quality service, comfortable waiting area. Attendant was aware that I was in a hurry and kept my auto near the pick-up area so I could checkout quic Quality service, comfortable waiting area. Attendant was aware that I was in a hurry and kept my auto near the pick-up area so I could checkout quickly More