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Fletcher Jones Imports
Las Vegas, NV
2,100 Reviews
Fletcher Jones Imports is Las Vegas' premier Mercedes-Benz dealership for nearly 40 years. Our commitment is to your complete and total satisfaction. Whether you're looking for a new Mercedes-Benz or are having one serviced, we provide superior value and an unsurpassed level of service. Visit us today and experience the Fletcher Jones Difference.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,100 reviews
May 05, 2021
John was my service coordinator and went above and beyond. Kept me well informed and exceeded my expectations I will continue to depend on him for my service needs beyond. Kept me well informed and exceeded my expectations I will continue to depend on him for my service needs More
by J. Mueller
Employees Worked With
John Clough
May 05, 2021
John Clough was awesome and very detail and attentive. They picked up and delivered my car same day. My car even came back washed. Thank you again John. They picked up and delivered my car same day. My car even came back washed. Thank you again John. More
by Steveglv
Employees Worked With
John Clough
May 05, 2021
Always excellent service. Especially my service advisor Dennis Eich. The shuttle service is such a convenience and works with my work schedule. Appreciate the service! Dennis Eich. The shuttle service is such a convenience and works with my work schedule. Appreciate the service! More
by Jill
Employees Worked With
Dennis Eich
May 05, 2021
Always a great experience with this team. Rex is absolutely amazing and will continue to buy cars from him refer anytime I’m asked about a MB. Ivan made the signing so easy and explained everything absolutely amazing and will continue to buy cars from him refer anytime I’m asked about a MB. Ivan made the signing so easy and explained everything and made it a great experience. More
by Kay
Employees Worked With
Rex Babin, Ivan Hoff, Dennis Eich
May 05, 2021
Jolene is very knowledgeable and took care of my concerns in a most professional manner. She is courteous and friendly and motivated to client satisfaction! in a most professional manner. She is courteous and friendly and motivated to client satisfaction! More
by Bud
Employees Worked With
Jolene Jimerson
May 05, 2021
Alexander Adibi, is one of the best car sales person in Flectcher Jones, he help me trade in my old car for a better one. He gave me a full detailed about the vehicles they had and help me pick the right o Flectcher Jones, he help me trade in my old car for a better one. He gave me a full detailed about the vehicles they had and help me pick the right one. More
by Kelvin
Employees Worked With
Alexander Adibi
May 05, 2021
Fletcher Jones Imports in my opinion is the best dealership in the USA !!! Dennis Eich is our Service Advisor and always does a fantastic job!! Thank you all vey much!! dealership in the USA !!! Dennis Eich is our Service Advisor and always does a fantastic job!! Thank you all vey much!! More
by CEdmonsom
Employees Worked With
Dennis Eich
May 04, 2021
I have never had a automobile service department that I have been this confident in. Curtis Cherry has always seen that our car is well taken car of and the service is always the best. Josh is excellent have been this confident in. Curtis Cherry has always seen that our car is well taken car of and the service is always the best. Josh is excellent too. He always sees that our car is repaired in a very timely manner. We have never had to return the car for a second time to repair the same item. We are very happy with the service we receive at Fletcher Jones and would not hesitate to purchase another vehicle from them. More
by Annette Carter
Employees Worked With
Josh Sutton
May 04, 2021
The service should have been all the way in the house myself and my brother have spent over 15k on repairs at this dealership, I felt there should be a tier system with good customers. And better promot myself and my brother have spent over 15k on repairs at this dealership, I felt there should be a tier system with good customers. And better promotional packs I have own several Mercedes from Pennsylvania to. Nevada and I would see the same customer arrive. Issues More
by Mercedes P
Employees Worked With
LaRoyne Brown
May 03, 2021
Did an excellent job on the repair of my car and It was down in a very short period of time. All the employees are very competent, kind and helpful. They Always greet you with a smile. down in a very short period of time. All the employees are very competent, kind and helpful. They Always greet you with a smile. More
by Annette Carter
Employees Worked With
Curtis Cherry has always made sure that we were treated extremely well! , Josh Sutton
