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Fletcher Jones Imports
Las Vegas, NV
2,089 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,089 reviews
May 07, 2021
I’m continually impressed with the level of customer service, care and follow up. Coming from Range Rover the experience is much different and I’m grateful for Tom, Rex and Jolene. Keep up the good work service, care and follow up. Coming from Range Rover the experience is much different and I’m grateful for Tom, Rex and Jolene. Keep up the good work! More
by Nicole
Employees Worked With
Rex Babin, Jolene Jimerson
May 07, 2021
Above and beyond …EXCEPTIONAL SERVICE.Danielle Kerley Above and beyond …EXCEPTIONAL SERVICE. Danielle Kerley always keep me informed on my cars service needs. She makes sure that my car runs and looks l Above and beyond …EXCEPTIONAL SERVICE. Danielle Kerley always keep me informed on my cars service needs. She makes sure that my car runs and looks like new as the day I bought it. BEST experience of customer service. Many thanks More
by zpatz
Employees Worked With
Danielle Kerley
May 07, 2021
I have nothing but positives to say about my experience at Fletcher jones Import. Kam was an awesome salesmen and really helped fit my need and stay within my budget. Jolene in Dave in service have always at Fletcher jones Import. Kam was an awesome salesmen and really helped fit my need and stay within my budget. Jolene in Dave in service have always been very helpful and accommodating. More
by Mrs. Daniels
Employees Worked With
Kamron Garrett, Dave Miller, Jolene Jimerson
May 07, 2021
Dennia Eich delivers wonderful service, he is prompt and helpful, and the lady who works at the gate when you arrive is spectacular. The facility is always clean and the work is good. helpful, and the lady who works at the gate when you arrive is spectacular. The facility is always clean and the work is good. More
by Paula
Employees Worked With
Dennis Eich
May 07, 2021
Jillian Yanez- AMAZING. Jillian is phenomenal! She is always smiling and always has the right answer. Love the car she sold me, will buy another just to get to work with her again. always smiling and always has the right answer. Love the car she sold me, will buy another just to get to work with her again. More
by MarcSurette
Employees Worked With
Danielle Kerley, Jillian Yanez
May 06, 2021
I have been coming to your facilities for over 15 years. Our service advisor Dennis has been there as well from day one. He is the reason why my wife and I keep coming back to Fletcher Jones Mercedes. Den Our service advisor Dennis has been there as well from day one. He is the reason why my wife and I keep coming back to Fletcher Jones Mercedes. Dennis is the definition of customer service and always goes above and beyond. More
by SC
Employees Worked With
Jackie in the waiting area (coffee stand). She is very professional and pleasure to speak with as well., Dennis Eich
May 06, 2021
Loaner and service dep.’s answers were totally different. Service Rep. Jason Cote never communicated or greeted me during my first service. I only talked and met coordinator. Service Rep. Jason Cote never communicated or greeted me during my first service. I only talked and met coordinator. More
by Katie.hsieh
Employees Worked With
Jason Cote
May 05, 2021
Jolene is very knowledgeable and took care of my concerns in a most professional manner. She is courteous and friendly and motivated to client satisfaction! in a most professional manner. She is courteous and friendly and motivated to client satisfaction! More
by Bud
Employees Worked With
Jolene Jimerson
May 05, 2021
Always excellent service. Especially my service advisor Dennis Eich. The shuttle service is such a convenience and works with my work schedule. Appreciate the service! Dennis Eich. The shuttle service is such a convenience and works with my work schedule. Appreciate the service! More
by Jill
Employees Worked With
Dennis Eich
