Fletcher Jones Imports

David Miller was quite nice and pleasant as always. He is always calm and understands that I might have a lot of problems with my car but I can’t really afford to work on all the things. I still have some wo always calm and understands that I might have a lot of problems with my car but I can’t really afford to work on all the things. I still have some work to do on my car as recommended. Wish I can get some discount to complete them More

Service is always great at FJ Imports. Josh Sutton mad it seamless. Would recommend Josh and the team to anyone needing to service their Mercedes seamless. Would recommend Josh and the team to anyone needing to service their Mercedes More

Steve is hands down the best advisor. He makes the service experience as exciting and informative as the buying experience. Always informative and on time. service experience as exciting and informative as the buying experience. Always informative and on time. More

Great place, great staff, great options. Could be a little better working with deals when car may need work done soon but besides that good. little better working with deals when car may need work done soon but besides that good. More

I had a flat tire and Dennis Eich got me right in to take care of my problem. My car was done quickly and efficiently. care of my problem. My car was done quickly and efficiently. More

I was looking around for a car and stumbled upon a Camry from Fletcher Jones. I inquired about it and Alex helped me out through the whole process. I am extremely busy through out the whole week but Alex wa from Fletcher Jones. I inquired about it and Alex helped me out through the whole process. I am extremely busy through out the whole week but Alex was very patient with me and walked me through the whole process even with my very unorthodox availability. Finally after a very lengthy process I got my car and am very satisfied with my purchase and the service I was provided with. If you're in the market for a car, you can't go wrong with these guys! More

Service team there is the best .. hands down ! The guys Service team there is the best .. hands down ! The guys there a very professional, clean, and work with efficiency.. they truly make you feel like a Service team there is the best .. hands down ! The guys there a very professional, clean, and work with efficiency.. they truly make you feel like a VIP customer! More

Easy and great experience. No hustle, efficient and courteous service. Professional approach from start to the end as expected from representatives of a high end product. courteous service. Professional approach from start to the end as expected from representatives of a high end product. More

LaRoyne Brown is my service advisor. He is awesome, he is patient with me and explain everything to me in a way that I understand. I ask a lot of questions on why I need to have this done. 🤣 patient with me and explain everything to me in a way that I understand. I ask a lot of questions on why I need to have this done. 🤣 More

On a journey from Reno NV to Ft Worth TX, our diesel On a journey from Reno NV to Ft Worth TX, our diesel Mercedes Sprinter RV started to give us unexpected power surges and dashboard warning messages. On a journey from Reno NV to Ft Worth TX, our diesel Mercedes Sprinter RV started to give us unexpected power surges and dashboard warning messages. We had experienced a warning messages prior to leaving Reno and had brought it to our local dealership. Without even giving it a diagnostic reading, the service advisor assured us it was just a "blip" in performance and nothing to worry about. He was wrong and, if not for the above-and-beyond care of Service Consultant Cal Granieri and crew, it would have caused us to miss our grandson's high school graduation in Ft Worth. We spent a night in a nearby hotel while they kept the RV in their service bay hooked up to electrical power so the food in the RV's refrigerator would not spoil. Early the next morning, warranty parts were brought in and within five hours we were back on the highway. Great guys with great big hearts. Congratulations, Fletcher Jones, for hiring a really good team. More