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Fletcher Jones Imports
Las Vegas, NV
2,100 Reviews
Fletcher Jones Imports is Las Vegas' premier Mercedes-Benz dealership for nearly 40 years. Our commitment is to your complete and total satisfaction. Whether you're looking for a new Mercedes-Benz or are having one serviced, we provide superior value and an unsurpassed level of service. Visit us today and experience the Fletcher Jones Difference.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,100 reviews
June 16, 2021
Great Service, friendly and professional Will come back Great Service, friendly and professional Will come back for service again.. just moved to Las Vegas, NV. Location was great and the hours.. thanks Great Service, friendly and professional Will come back for service again.. just moved to Las Vegas, NV. Location was great and the hours.. thanks so much More
by kimberlyn.brown
Employees Worked With
Danielle Kerley
June 15, 2021
Dennis kept me updated with e mails and service department took video of damage to rear tires. Was informed of work to be done and I was given option of giving permission to have work done to my c department took video of damage to rear tires. Was informed of work to be done and I was given option of giving permission to have work done to my car More
by Sarret
Employees Worked With
Dennis Eich
June 14, 2021
Love the honesty, fast and reliable service. Dennis let’s me know which service is a priority. And Lance shuttle driver was prompt and very friendly. me know which service is a priority. And Lance shuttle driver was prompt and very friendly. More
by marizasharrow
Employees Worked With
Lance (shuttle driver) , Dennis Eich
June 13, 2021
Only interested in the sale! If only ZERO was an option. Horrible experience with these people. I could not, would recommend this place to a worst enemy. Since we have a choice where we spend our money, I w Horrible experience with these people. I could not, would recommend this place to a worst enemy. Since we have a choice where we spend our money, I would suggest you spend it elsewhere! More
by HighlyDissatified
Employees Worked With
Thomas Bucca
June 13, 2021
John the service advisor was outstanding, friendly and was able to get me in, I always go to Fletcher Jones always friendly and helpful, will buy my next car from Fletcher Jones was able to get me in, I always go to Fletcher Jones always friendly and helpful, will buy my next car from Fletcher Jones More
by Llgr29
Employees Worked With
John Clough
June 13, 2021
Mr. cote he was very nice and helpful about my problems and he did respond me right on time, I’m very happy with him and been my service guy . Thanks mr. cote . God bless. and he did respond me right on time, I’m very happy with him and been my service guy . Thanks mr. cote . God bless. More
by Alexvafaei
Employees Worked With
Jason Cote
June 12, 2021
Danielle was VERY helpful, accommodating, and made me feel like I was her only client!!!! I had also asked her if there were any discounts and she immediately said yes I have a $75 service coupon I could feel like I was her only client!!!! I had also asked her if there were any discounts and she immediately said yes I have a $75 service coupon I could apply to the total. More
by Alicia.hibler
Employees Worked With
Danielle Kerley
June 12, 2021
Exceptional service from start to finish. I love that the staff calls me when it’s time for service appointment. My service advisor, Laron Brown is top notch. He always ensures that every thing goes smoothly staff calls me when it’s time for service appointment. My service advisor, Laron Brown is top notch. He always ensures that every thing goes smoothly and that his customers have an excellent experience. More
by deborah2521
Employees Worked With
LaRoyne Brown
June 12, 2021
Danielle is always very friendly and communicates well about what is happening and what I can expect during service. Always quick to call once my vehicle is ready. Only complaint is that service area an about what is happening and what I can expect during service. Always quick to call once my vehicle is ready. Only complaint is that service area and the dealership in general are overcrowded can get backed up quickly when so many people are coming in for service at the same time. More
by Leoboy1970
Employees Worked With
Danielle Kerley
