Fletcher Jones Imports

Lois Greer by far has made this car buying experience the most pleasurable and stress free and enjoyable than any other I have ever experienced. She was so meticulous in explaining the details of what I was most pleasurable and stress free and enjoyable than any other I have ever experienced. She was so meticulous in explaining the details of what I was buying, what to expect and how to operate the new features that come with this newer Mercedes model. Siler was also a great help in setting up and explain things with regard to the vehicle. It all started, by the way, with AJ being so helpful and informative and locating the perfect car for my needs and following through with the appointment and managing the initial process. I cannot suggest or think of anything that could be done to improve on this level of experience. Thank you all so much! I sincerely appreciate you all and the business and for bringing joy to my life. Hamid Sheikhai 702-925-0000 More

Service department is always on point. The customer service is great and they explain everything to me in detail so I leave confident. Do reserve a loaner car in advance because there’s The customer service is great and they explain everything to me in detail so I leave confident. Do reserve a loaner car in advance because there’s not always cars available. John Clough is a great service advisor thank you for helping with my warranty issues. More

I have used the service department for about 11 years with 4 different cars. Have never been disappointed, worn out one service rep during that time, I think he retired, now David Miller, my rep. , work with 4 different cars. Have never been disappointed, worn out one service rep during that time, I think he retired, now David Miller, my rep. , works with me, explains, answers questions and is very patient with a somewhat difficult customer, me :-). More

Dennis strives to do the right thing. He gave me a discount on service for my military service. Thank you He gave me a discount on service for my military service. Thank you More

Service writer excellent, timely repair and very reasonable cost, always kept me update regarding status. reasonable cost, always kept me update regarding status. More

Very clean and professional. All crew very helpful and patient. The purchase process was quick and smooth All crew very helpful and patient. The purchase process was quick and smooth More

FJI was great to work with. This was a remote purchase and FJI is 100% capable of handling these. From the paperwork, taking pictures of the car, scheduling a notary and shipp This was a remote purchase and FJI is 100% capable of handling these. From the paperwork, taking pictures of the car, scheduling a notary and shipping company, they handled it all. Communication was great and I felt comfortable with the purchase through the entire process. Also, the price was as advertised without any hidden fees or markups. Very nice! More

Excellent service and always personable, I would highly recommend her for a smooth and painless purchase experience! recommend her for a smooth and painless purchase experience! More

Alex was very helpful and did his best to make it possible for is to make a deal on a new car! Very understanding and very well at communicating with and staying in touch. I would definitely recommen possible for is to make a deal on a new car! Very understanding and very well at communicating with and staying in touch. I would definitely recommend working with Alex and referring friends and family to this dealership but mainly to him as he did the sale and did an amazing job! It wasn't like he was there to only do his job but seemed like he enjoyed his job and enjoyed socializing.. asking us about what we would like to do in life. Great experience! Thank you Alex! More