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Fletcher Jones Imports

Las Vegas, NV

Overview
Reviews
Vehicles
4.8
2,100 Reviews
Fletcher Jones Imports is Las Vegas' premier Mercedes-Benz dealership for nearly 40 years. Our commitment is to your complete and total satisfaction. Whether you're looking for a new Mercedes-Benz or are having one serviced, we provide superior value and an unsurpassed level of service. Visit us today and experience the Fletcher Jones Difference.
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7300 West Sahara Avenue

Las Vegas, NV

89117

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Showing 2,100 reviews

July 01, 2021

Dave listens, explains, and does what he says he’s going to do. More

by Kdd9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Miller
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Jul 01, 2021 -

Fletcher Jones Imports responded

Hi Kdd9, It's really rewarding hearing that Dave assisted with getting your vehicle in tip-top shape and returned to you all within a timely manner. We put customer experience and satisfaction as our priority, your review reaffirms the hard work we put in everyday! We'll be sure to relay over the kind words expressed on your behalf. Take Care, Your Friends and Family at Fletcher Jones Imports

July 01, 2021

David Miller in service, was exceptional. His constant updates on my vehicle kept me informed throughout and he was able to get me back on the road quicker than I anticipated. A+ More

by Chris M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Miller
Report | Print
Jul 03, 2021 -

Fletcher Jones Imports responded

Hello Chris, Wow! Our team is truly flattered to see your generous 5 star recommendations! With all of the automotive competition out there, it is wonderful to know that Dave took great care of you in a prompt and professional manner! Thank you for your business and the opportunity to serve you. All the best, Your Friends and Family at Fletcher Jones Imports

July 01, 2021

John Clough took great care of me. As I was waiting for my car, it was finished pretty much as he had said. Only thing is, if my car was washed it wasn't a very good job to say the least. My fault not br More

by daley104
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Clough
Report | Print
Jul 03, 2021 -

Fletcher Jones Imports responded

Hello, Thank you for your business & the 5 star rating! The team at Fletcher Jones Imports appreciate the opportunity to earn your business. We appreciate your kind compliments about John and that he took great care of you. We also appreciate your feedback regarding the car wash and will relay that to our team to ensure that our guests are receiving the highest quality after service wash. We look forward to serving you again at your next scheduled maintenance interval and are here for you should you have any questions or Mercedes-Benz needs! Take care, Your Friends and Family at Fletcher Jones Imports

July 01, 2021

The service department was easily the best I've ever experienced in terms of response time and ability to assist More

by myt_mel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cal or Kel
Report | Print
Jul 01, 2021 -

Fletcher Jones Imports responded

Hi Myt_Mel, Thank you for the opportunity to serve you! The safety and satisfaction of our guests is important to us. We are thrilled to know of the great efforts put forth during your service visit and appreciate you complimenting our level of service. We're look forward to welcoming you back soon! All the Best, Your Friends and Family at Fletcher Jones Imports

June 30, 2021

The Fletcher Jones team is top notch! Professionalism at its finest. More

by Rae
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Kerley
Report | Print
Jul 01, 2021 -

Fletcher Jones Imports responded

Hello Rae, Thank you for choosing Fletcher Jones Imports! We strive to provide the most professional, best customer service experience possible. We thank you for your kind sediments for our dealership and are here for you should you have any questions or Mercedes-Benz needs! Kind regards, Your Friends and Family at Fletcher Jones Imports

June 29, 2021

Great service from Dennis Eich, Customer care representative and technical know hiw More

by Mhoffmann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
Report | Print
Jun 30, 2021 -

Fletcher Jones Imports responded

Hello, We strive to be the best in the business, and thrilled to have earned your business! Our team is grateful to know of their exquisite service as we are truly honored to have earned your kind recommendations! Kind Wishes, Kimberlee Camargo Reputation and Brand Ambassador kim.camargo@fletcherjones.com

June 29, 2021

Kind, courteous and complete care from the intake to the ride service home. My experience will be shared among all of my friends and coworkers! More

by frkyles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
Report | Print
Jul 01, 2021 -

Fletcher Jones Imports responded

Hello, Thank you for your business and the opportunity to serve you! Our team is honored to have such genuine feedback regarding the profoundly kind, courteous, and complete service you experienced during your visit with Dennis. We strive to ensure guests receive the highest level of service and thrilled to have earned your confidence and loyalty! Best, Your Friends and Family at Fletcher Jones Imports

June 28, 2021

Quick and decisive about what repair needed. Danielle was easy to work with More

by vdwashington
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Person who ga e me ride home and picked me up. Charlie Pritchard?, Danielle Kerley
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Jun 30, 2021 -

Fletcher Jones Imports responded

Hello, We are so pleased to hear about your recent service visit with Danielle! Thank you for your kind review! Our goal is to provide the best experience possible and hope you feel welcome to contact us anytime. Regards, Kimberlee Camargo Reputation and Brand Ambassador kim.camargo@fletcherjones.com

June 27, 2021

I have been going to Fletcher Jones in Sahara for as long as I can remember. They have not disappointed me. I have been assigned to different service representatives, but they are all excellent. 5 ***** More

by rtn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Kerley
Report | Print
Jul 01, 2021 -

Fletcher Jones Imports responded

Hello, Thank you for being a valued part of our Fletcher Jones family over the years! We are so pleased to read about the confidence and genuine support you experience working with our talented team at Fletcher Jones Imports. Your authentic review means the world to us and we look forward to seeing you again at your next scheduled visit. Please feel welcome to contact us anytime! Kind Wishes, Kimberlee Camargo Reputation and Brand Ambassador kim.camargo@fletcherjones.com

June 26, 2021

Wait too long have service appointments, gave me not the same loan car More

by tal88email
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jolene Jimerson, Joshua Cheng
Report | Print
Jun 30, 2021 -

Fletcher Jones Imports responded

Hello, Our team strives to deliver a 5 star experience to all of our guests. I would like to hear more about your experience, please email me at Kim.camargo@fletcherjones.com Regards, Kimberlee Camargo Reputation and Brand Loyalty Ambassador

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