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Fletcher Jones Imports

Las Vegas, NV

Overview
Reviews
Vehicles
4.8
2,100 Reviews
Fletcher Jones Imports is Las Vegas' premier Mercedes-Benz dealership for nearly 40 years. Our commitment is to your complete and total satisfaction. Whether you're looking for a new Mercedes-Benz or are having one serviced, we provide superior value and an unsurpassed level of service. Visit us today and experience the Fletcher Jones Difference.
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7300 West Sahara Avenue

Las Vegas, NV

89117

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Showing 2,100 reviews

July 06, 2021

Fast, organized and efficient. Keep up the good work. Very informative and task driven. Product knowledge was truly exceptional. Cleanliness of the surroundings was evident. More

by Jaymd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LaRoyne Brown
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Jul 07, 2021 -

Fletcher Jones Imports responded

Hello Jay, Thank you for your business and the opportunity to attend to your service needs. It was a pleasure to have you in for service and we are so pleased to know of the excellent service you experienced working with LaRoyne. Your genuine comments are truly a gift to our team as we strive to provide the best customer service experience possible! All of us at Fletcher Jones Imports look forward to welcoming you back for all of your Mercedes-Benz needs. Kind regards, Your Friends and Family at Fletcher Jones Imports

July 05, 2021

I had the best experience trying to by my truck. Some of the most friendly people trying to help you by the your dream vehicle. They made sure to explain and not hide anything. And they keep in touch even a More

by Ram19
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Rodriguez
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Jul 07, 2021 -

Fletcher Jones Imports responded

Hello, What a great review! Thank you for taking the time to share and for your 5 star rating! Our team was thrilled to read that Jordan went above & beyond to serve you and that they were honest and detailed! We are incredibly grateful for your patronage and we look forward to serving you for many more years to come! Also, thank you for your recommendations! Congratulations on your newly purchased truck! Enjoy every mile! Take care, Your Friends and Family at Fletcher Jones Imports

July 05, 2021

By far the best dealer I’ve gone to ... Micheal and Alex were so great I’d do business with them any chance I’d get ! They were so honest with me and so helpful the best service I’ve received and I thank th More

by Kiki
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexander Adibi, Michael Nedelcu
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Jul 07, 2021 -

Fletcher Jones Imports responded

Hi Kiki, Congratulations on your recent purchase with us! The team at Fletcher Jones Imports strives to provide each guest with an amazing experience. Our team was beyond happy to read that Michael and Alexander was helpful, knowledgeable, honest, and assisted you the best pricing for the perfect vehicle. We'll be sure to relay over the kind words expressed on your behalf. We are grateful to have earned your business and we look forward to working with you for many years to come and are here to help should you need us. Enjoy every mile!!! Warmest regards, Your Friends and Family at Fletcher Jones Imports

July 05, 2021

I was visiting Las Vegas and my car was overheating. They found the issue and fixed the car before I had to leave on the second day. Very dependable! More

by Ucdgradsam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Clough
Report | Print
Jul 05, 2021 -

Fletcher Jones Imports responded

Hello, Thank you for choosing Fletcher Jones Imports to attend to your service needs! Our team appreciates your business and is delighted to hear you that our team was able to diagnose the problem in a timely manner and get you back on the road! Safe travels to you and feel free to reach out to us again if you have any questions! Take care, Your Friends and Family at Fletcher Jones Imports

July 05, 2021

Great customer service given from beginning to the end. The time of getting the service done was very timely, emails etc. Car was ready when I arrived to pick up and had been washed, super plus, since my More

by getsanders
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
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Jul 07, 2021 -

Fletcher Jones Imports responded

Hello, Seeing that our guests receive the highest level of service and care is our top priority! It is wonderful to know of the amazing level of service Dennis offers while attending to the needs of your vehicle. We want to ensure our guests are well informed and that services are finished in a timely manner as we value your time. All of us at Fletcher Jones Imports are grateful to have earned your business and look forward to welcoming you back! Kind regards, Your Friends and Family at Fletcher Jones Imports

Jul 23, 2021 -

getsanders responded

Thank you!

July 04, 2021

Vehicle service experience was great and my service writer, Jason was very helpful. I really appreciated being provided a loaner overnight as well. I will be happy to recommend this dealer ship PTIN o More

by Renaepowell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Cote
Report | Print
Jul 05, 2021 -

Fletcher Jones Imports responded

Hi Renae, Our entire service team greatly appreciates your amazing 5 star review! Your wonderful comments about your positive and accommodating service you had is wonderful to read of. We truly consider our guests family and thrilled to know the kind manner the service team attended to you with. Thank you for your business and the opportunity to serve you! All the best, Your Friends and Family at Fletcher Jones Imports

July 03, 2021

Always a great experience at Fletcher Jones, Dave in the service dept is great More

by andrew.phillips
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Miller
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Jul 03, 2021 -

Fletcher Jones Imports responded

Hello Andrew, Thank you for allowing our team at Fletcher Jones Imports the opportunity to earn your business! We couldn't be more pleased to have such genuine five star recommendations! It is reviews like this the truly exemplifies our teams commitment in providing wonderful service experiences each and every day! We look forward to sharing your feedback with Dave and are here for you should you have any questions! Take care, Your Friends and Family at Fletcher Jones Imports

July 03, 2021

I enjoy getting my car serviced here. Thank you Danielle for always taking care of me and my family! More

by Ejcaquino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Kerley
Report | Print
Jul 03, 2021 -

Fletcher Jones Imports responded

Hello, Thank you for your business and 5 star review! It is wonderful to know of the prompt and accommodating service you received from Danielle during your recent service visit! We are grateful to have you as a valued part of our Fletcher Jones family and are always here to assist you with all of your Mercedes-Benz needs! Best, Your Friends and Family at Fletcher Jones Imports

July 03, 2021

Everything clicked Service Checked out Dales also and they were on Top of there game Excellent. More

by CarlP
Recommend Dealer
Yes
Employees Worked With
Tyler , John Clough
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Jul 03, 2021 -

Fletcher Jones Imports responded

Hi Carl, Thank you for allowing our sales and service teams the true pleasure of assisting you! We are thrilled to know John Clough is your service advisor as he is truly one of the best in the business and committed to see that his guests always receive the highest level of service and care at each and every visit. We are thrilled to know about yours! Driven to Excellence, Your Friends and Family at Fletcher Jones Imports

July 02, 2021

My experience with the Service department was a very positive experience. I was informed by text message promptly of when to pick up my vehicle. Thank you More

by ch_47_doctor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LaRoyne Brown
Report | Print
Jul 02, 2021 -

Fletcher Jones Imports responded

Hello, Thank you for your business & the wonderful recommendations for our service team! The team at Fletcher Jones Imports looks forward to assisting your with all of your Mercedes-Benz needs! Please let us know if we can be of any further assistance in the future. Kind Wishes, Kimberlee Camargo Reputation and Brand Ambassador kim.camargo@fletcherjones.com

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