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Fletcher Jones Imports

Las Vegas, NV

Overview
Reviews
Vehicles
4.8
2,100 Reviews
Fletcher Jones Imports is Las Vegas' premier Mercedes-Benz dealership for nearly 40 years. Our commitment is to your complete and total satisfaction. Whether you're looking for a new Mercedes-Benz or are having one serviced, we provide superior value and an unsurpassed level of service. Visit us today and experience the Fletcher Jones Difference.
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7300 West Sahara Avenue

Las Vegas, NV

89117

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Showing 2,100 reviews

July 13, 2021

I always receive the best service from the advisors at Fletcher Jones. The service area is always clean and accommodating. Thanks guys I appreciate the experience More

by Gogigi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Eich, Dave Miller, LaRoyne Brown
Report | Print
Jul 14, 2021 -

Fletcher Jones Imports responded

Hi Gigi, Thank you for choosing Fletcher Jones Imports to attend to your service needs! Our team appreciates your business and is delighted to hear that you always are met with the best customer service from our team! We look forward to serving you again at your next scheduled service interval. Take care, Your Friends and Family at Fletcher Jones Imports

July 13, 2021

Great service. Always available. They make you feel important. They are always helpful and attentive. They give you peace of mind and resolved all issues. More

by rgsy1980
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LaRoyne Brown
Report | Print
Jul 14, 2021 -

Fletcher Jones Imports responded

Hello, Our entire service team greatly appreciates your amazing 5 star review! Your wonderful comments about your positive and accommodating service you had is wonderful to read of. We truly consider our guests family and thrilled to know the kind manner the service team attended to you with. Thank you for your business and the opportunity to serve you! Best, Your Friends and Family at Fletcher Jones Imports

July 10, 2021

Customer service was excellent! Drop off and pick up of my vehicle was very smooth, my car was shiny clean also amazingly clean inside also More

by lree0816
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Kerley
Report | Print
Jul 12, 2021 -

Fletcher Jones Imports responded

Hello, Our team is flattered to know that your recent pick- up and delivery experience was nothing short of extraordinary and we truly appreciate you complementing our commitment to ensure the safety of both our team and our guests! Thank you for the opportunity to serve you! We look forward to assisting you with all of your Mercedes-Benz needs! Warmest regards, Your Friends and Family at Fletcher Jones Imports

July 09, 2021

Very good job and on time thanks. The knowledge of will be the service and All my question were answered thanks again. Blessings for all the workers. More

by Jose Janero
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Sutton
Report | Print
Jul 10, 2021 -

Fletcher Jones Imports responded

Hi Jose, Thank you for choosing Fletcher Jones Imports to attend to your service needs! Our team appreciates your business and is delighted to hear you had a prompt and knowledgeable experience working with our team! We look forward to serving you again at your next scheduled service interval. Take care, Your Friends and Family at Fletcher Jones Imports

July 09, 2021

Once again, the friendliest business in town. As a whole. From the service managers to the the lady in the Concession room. Outstanding service. Dennis Eich is truly an asset to the Fletcher Jones business. More

by popss007
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Eich, Dennis Eich
Report | Print
Jul 10, 2021 -

Fletcher Jones Imports responded

Hello, This review made our day! We are ecstatic to know we are your dealer of choice when it comes to the care and maintenance of your vehicle and are thrilled to have your genuine compliments for Dennis Eich and his exceptional level of service! We are grateful to have such heartfelt feedback. Thank you for allowing us the privilege to serve you and always feel welcome to contact us anytime! Warm regards, Your Friends and Family at Fletcher Jones Imports

July 08, 2021

Dennis EichProfessional, Friendly and always Dennis Eich Professional, Friendly and always helpful. Glad you have him on your team Dennis is always helpful and very knowledgeable about my ve More

by raymakuch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
Report | Print
Jul 09, 2021 -

Fletcher Jones Imports responded

Hi Ray, Thank you for allowing our service team the true pleasure of assisting you! We are thrilled to know Dennis Eich is your service advisor as he is truly one of the best in the business and committed to see that his guests always receive the highest level of service and care at each and every visit. We are thrilled to know about yours! All the best, Your Friends and Family at Fletcher Jones Imports

July 08, 2021

Great customer service, really am happy being a customer of Fletcher Jones imports. From A to Z all has been great so far. Thank you. More

by Nmackie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maricar, Devin, pick up and delivery sir, Doris Newton, Josh Sutton, Joseph Martinez
Report | Print
Jul 09, 2021 -

Fletcher Jones Imports responded

Hello, Thank you for choosing Fletcher Jones Imports! We are honored to receive your 5 star review and kind regards for our sales team! Providing the best customer service experience is our top priority. Should you have any questions or Mercedes-Benz needs, please don't hesitate to reach out to our team of experts! Driven to Excellence, Your Friends and Family at Fletcher Jones Imports

July 07, 2021

Two words…Dennis Eich! He has been my service advisor for more than 20 years. I trust him completely! He makes sure my cars are well taken care of! More

by laurajhtw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
Report | Print
Jul 21, 2021 -

Fletcher Jones Imports responded

Hello Laura, The team at Fletcher Jones Imports appreciates you taking the time to share your kind sentiments regarding Dennis Eich and the many years you have worked with him. Thank you for being a valued and loyal part of our Fletcher Jones family! Please feel welcome to contact us anytime! Kind Wishes, Kimberlee Camargo Reputation and Brand Ambassador kim.camargo@fletcherjones.com

July 07, 2021

Always a pleasure coming in to drop off my car for service. Everyone is professional and very helpful. All my concerns are taken care of. More

by cindypike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LaRoyne Brown
Report | Print
Jul 07, 2021 -

Fletcher Jones Imports responded

Hi Cindy, Wow! Our team is truly flattered to see your generous 5 star recommendations! With all of the automotive competition out there, it is wonderful to know that LaRoyne took great care of you in a prompt and professional manner! Thank you for your business and the opportunity to serve you. Warm regards, Your Friends and Family at Fletcher Jones Imports

July 06, 2021

Jordan takes his job seriously and upholds customer service to the standards of Mercedes Benz naturally. Thank you Jordan More

by Gee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Rodriguez
Report | Print
Jul 06, 2021 -

Gee responded

If your so lucky to get Jordan as your advisor then you have gotten one of the best if not the best

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