Fletcher Jones Imports

What an amazing transaction had at Fletcher Jones Imports on Thursday July 15th. Michael Nedelcu was my salesperson and at no time did I feel pressured to purchase a car from him. I contacted Fletcher Jones on Thursday July 15th. Michael Nedelcu was my salesperson and at no time did I feel pressured to purchase a car from him. I contacted Fletcher Jones after a horrible experience at Autonation VW up there street. I went in for a Jeep Cherokee after confirming it was there. Only to find out it was sold a month ago and now out for repo so I can come back when they get it back. Like xxx?! FJ had a similar Cherokee on the lot and Michael Personally went out and confirmed it was still there before I headed down. After checking the rest of the website I also saw a Nissan Murano I was interested in. I texted Michael and let him know I wanted to see that vehicle as well. Michael Had both ready for me to test drive and had carfax ready to be seen. He answered all my questions and wasn’t creepy or shady like some salesmen can be. I chose the Murano and I’m so glad I did. By the way, the Murano DOES have Apple CarPlay! That was the one thing that almost leaned me towards the Cherokee over the Murano. Overall I highly recommend Fletcher Jones Imports and ask that you all ask for Michael Nedelcu to help you find your new vehicle!!!! More

Danielle Kelley greeted us when I had a hose break and took care to get the car fixed and ready in record time.. thank her and your staff for good service. We arrived back in Arizona yesterday after picki took care to get the car fixed and ready in record time.. thank her and your staff for good service. We arrived back in Arizona yesterday after picking up the car, again my thanks .. More

I used to think my MB service experience in Texas was unbeatable. But the last 4 years at FJ have even topped them. Thanks Jason! unbeatable. But the last 4 years at FJ have even topped them. Thanks Jason! More

Our purchase of a new '21 E-350 was an exceptional experience. The entire Mercedes team beginning with Steve Kaplan, Jay Fields, Doris-Finance, and Maricar made the process easy and enjoyable!! experience. The entire Mercedes team beginning with Steve Kaplan, Jay Fields, Doris-Finance, and Maricar made the process easy and enjoyable!! More

Dennis Eich is a great service advisor.He takes the time to understand the situation and he makes sure it is corrected properly. He is a great representative of Fletcher. to understand the situation and he makes sure it is corrected properly. He is a great representative of Fletcher. More

LaRoyne Brown my service advisor is outstanding. He keeps you informed of your service and repairs in a timely an efficient manner. This dealership is outstanding with great people who teats you with respect you informed of your service and repairs in a timely an efficient manner. This dealership is outstanding with great people who teats you with respect. Outstanding Customer Service. More

I had an issue dealing with tires. I had a nice casual talk with the service manager and he was able to resolve the issue. talk with the service manager and he was able to resolve the issue. More

Great 👍🏽 dealership and great people. Dennis and all that handled my vehicle. Also appreciate the tow to and from the dealership. That was very helpful that handled my vehicle. Also appreciate the tow to and from the dealership. That was very helpful More

Very helpful on a holiday weekend when it was much needed. I was give a loaner since the punctured tire was not in stock. Thank needed. I was give a loaner since the punctured tire was not in stock. Thank More

Dennis Eich is the best! I highly recommend him and fletcher jones dealerships. Great service level and professionalism that made my experience a wonderful one . fletcher jones dealerships. Great service level and professionalism that made my experience a wonderful one . More