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Fletcher Jones Imports

Las Vegas, NV

Overview
Reviews
Vehicles
4.9
2,089 Reviews
Call Dealership (702) 364-2700
View Awards

7300 West Sahara Avenue

Las Vegas, NV

89117

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Showing 2,089 reviews

July 16, 2021

Danielle Kelley greeted us when I had a hose break and took care to get the car fixed and ready in record time.. thank her and your staff for good service. We arrived back in Arizona yesterday after picki More

by judymartin2010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle Kerley
Report | Print
Jul 16, 2021 -

Fletcher Jones Imports responded

Hi Judy, Thank you for your business and the opportunity to attend to your service needs. It was a pleasure to have you in for service and we are so pleased to know of the excellent service you experienced working with Danielle. Your genuine comments are truly a gift to our team as we strive to provide the best customer service experience possible! All of us at Fletcher Jones Imports are here for you should you be in the area again! All the best, Your Friends and Family at Fletcher Jones Imports

Jul 16, 2021 -

judymartin2010 responded

Thank you for great service

Jul 16, 2021 -

judymartin2010 responded

Thank you enough already

July 16, 2021

I used to think my MB service experience in Texas was unbeatable. But the last 4 years at FJ have even topped them. Thanks Jason! More

by CommishJW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Cote
Report | Print
Jul 16, 2021 -

Fletcher Jones Imports responded

Hello, This review made our day! We are ecstatic to know we are your dealer of choice when it comes to the care and maintenance of your vehicle and are thrilled to have your genuine compliments for Jason and his exceptional level of service! We are grateful to have such heartfelt feedback. Thank you for allowing us the privilege to serve you and always feel welcome to contact us anytime! Warmest regards, Your Friends and Family at Fletcher Jones Imports

July 16, 2021

LaRoyne Brown my service advisor is outstanding. He keeps you informed of your service and repairs in a timely an efficient manner. This dealership is outstanding with great people who teats you with respect More

by Lollie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
LaRoyne Brown
Report | Print
Jul 16, 2021 -

Fletcher Jones Imports responded

Hi Lollie, Our team at Fletcher Jones Imports is truly flattered to read your generous 5 star review regarding your recent service visit with us! We are honored to have your compliments for our dealership and are excited to share your amazing feedback with LaRoyne! Please don't hesitate to reach out to us should you have any questions or Mercedes-Benz needs! Take care, Your Friends and Family at Fletcher Jones Imports

July 16, 2021

Dennis Eich is a great service advisor.He takes the time to understand the situation and he makes sure it is corrected properly. He is a great representative of Fletcher. More

by Mimijk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
Report | Print
Jul 22, 2021 -

Fletcher Jones Imports responded

Hello, Your future recommendations for Dennis Eich mean the world to us! Thank you for sharing your kind review! Going above and beyond is deep within our culture, and Dennis is certainly a shining example of someone who cares about the experiences they deliver every single day. We wish you many happy miles ahead! All the best, Kimberlee Camargo Reputation and Brand Ambassador

July 16, 2021

Our purchase of a new '21 E-350 was an exceptional experience. The entire Mercedes team beginning with Steve Kaplan, Jay Fields, Doris-Finance, and Maricar made the process easy and enjoyable!! More

by Bing
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Kaplan & Maricar, Jay Fields, Doris Newton
Report | Print
Jul 16, 2021 -

Fletcher Jones Imports responded

Hello, Congratulations on your new 2021 E-350 Benz! Having the opportunity to share our passion and commitment to Mercedes-Benz brand with an amazing guest like yourself is truly a treat! Thank you for allowing Steve, Jay, Doris, and Maricar the privilege to earn your business and attend to your needs! We are truly flattered to have such heartfelt recommendations and appreciate you. It was our pleasure to help you get to know every aspect of your vehicle and being able to make your journey easy and enjoyable! We're wishing you many miles of enjoyment! Warmest regards, Your Friend and Family at Fletcher Jones Imports

July 15, 2021

Great 👍🏽 dealership and great people. Dennis and all that handled my vehicle. Also appreciate the tow to and from the dealership. That was very helpful More

by Jgoode1ma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick (car wash crew leader) and Towing - Darren, Dennis Eich
Report | Print
Jul 20, 2021 -

Fletcher Jones Imports responded

Hello, Thank you for choosing Fletcher Jones Imports. Our team appreciates your business and is delighted to hear you had a positive experience working with Dennis. We look forward to serving you again at your next scheduled service interval and hope you feel welcome to contact us anytime! Kind Wishes, Kimberlee Camargo Reputation and Brand Ambassador kim.camargo@fletcherjones.com

July 15, 2021

I had an issue dealing with tires. I had a nice casual talk with the service manager and he was able to resolve the issue. More

by Nick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle Kerley
Report | Print
Jul 22, 2021 -

Fletcher Jones Imports responded

Hello Nicke, Thank you for taking the time to post your awesome review! We loved to read how well our team of experts attended to your tire concern. Please feel welcome to contact us anytime! Cheers to many happy miles ahead! All of the best, Kimberlee Camargo Reputation and Brand Ambassador

July 14, 2021

Dennis Eich is the best! I highly recommend him and fletcher jones dealerships. Great service level and professionalism that made my experience a wonderful one . More

by Tellesv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
Report | Print
Jul 20, 2021 -

Fletcher Jones Imports responded

Hello, Thank you for your business & the kind rating! Dennis and our team at Fletcher Jones Imports look forward to assisting you with all of your Mercedes-Benz needs! Please feel welcome to contact us anytime! Best, Kimberlee Camargo Reputation and Brand Ambassador kim.camargo@fletcherjones.com

July 14, 2021

Very helpful on a holiday weekend when it was much needed. I was give a loaner since the punctured tire was not in stock. Thank More

by beverly.neyland
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Miller
Report | Print
Jul 14, 2021 -

Fletcher Jones Imports responded

Hi Beverly, Thank you for allowing our team at Fletcher Jones Imports the opportunity to earn your business! We couldn't be more pleased to have such genuine five star recommendations! It is reviews like this the truly exemplifies our teams commitment in providing wonderful service experiences each and every day! Well wishes, Your Friends and Family at Fletcher Jones Imports

July 13, 2021

Great service. Always available. They make you feel important. They are always helpful and attentive. They give you peace of mind and resolved all issues. More

by rgsy1980
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
LaRoyne Brown
Report | Print
Jul 13, 2021 -

Fletcher Jones Imports responded

Hello, Our entire service team greatly appreciates your amazing 5 star review! Your wonderful comments about your positive and accommodating service you had is wonderful to read of. We truly consider our guests family and thrilled to know the kind manner the service team attended to you with. Thank you for your business and the opportunity to serve you! Best, Your Friends and Family at Fletcher Jones Imports

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