Fletcher Jones Imports

Great service overall. I really appreciate how they scheduled my appointment in a timely manner. I feel like they appreciated me as a customer too! scheduled my appointment in a timely manner. I feel like they appreciated me as a customer too! More

They are very friendly and helpful at all times. Easy to set an appointment. They get you through to your service manager quickly and efficiently. set an appointment. They get you through to your service manager quickly and efficiently. More

In Sales there is no one our family cares to work with more than Sonny! He is respectful, professional, demonstrates care and concern, hard working, responsive to our questions, desires, research, communi more than Sonny! He is respectful, professional, demonstrates care and concern, hard working, responsive to our questions, desires, research, communications, patience, detail oriented, friendly, Danielle as our service agent demonstrates being professional in all areas including being patient, efficient, communicative, detail oriented, thorough, understanding, focused on detail… even with changes in customer needs with an extended policy: she stayed professional. Much appreciated. More

Danielle in the service department, squeezed me in on a busy Monday when I was in desperate need of a new tire. So grateful for her efforts to make it happen. busy Monday when I was in desperate need of a new tire. So grateful for her efforts to make it happen. More

It’s always great to be helped by Dave Miller. Dave is very polite, very courteous and very knowledgeable. It’s pleasure to work with him. very polite, very courteous and very knowledgeable. It’s pleasure to work with him. More

Josh was wonderful. Truly helpful and attentive.My one Josh was wonderful. Truly helpful and attentive. My one issue is: please don’t tape the crap out of my car key. I had to peel all the multiple laye Josh was wonderful. Truly helpful and attentive. My one issue is: please don’t tape the crap out of my car key. I had to peel all the multiple layers of tape off and then use goo gone to get the adhesive off. Also BTW I’m fairly confident someone scuffed the front passenger rim…I had just had all four redone…….just sayin’…… More

John colugo was really friendly and nice . but when I go pick up my car was took over half hour got my car .. hopefully next time don’t have to wait that long pick up my car was took over half hour got my car .. hopefully next time don’t have to wait that long More

Jolene Jimerson is the best service rep I have ever dealt with. She responds to all my questions and treats me like a VIP. I wanted to buy a different brand. But, the service keeps me here with. She responds to all my questions and treats me like a VIP. I wanted to buy a different brand. But, the service keeps me here More

Appreciate Dennis Eich’s caring handling of my appointment. I’m barely driving my 2015 S these days but it needed a checkup. He did his best to save me money and make the experience very positive. appointment. I’m barely driving my 2015 S these days but it needed a checkup. He did his best to save me money and make the experience very positive. Thank you. Gary Selesner 702-210-6582 More

Excellent Service and timeliness by the Josh Sutton and the entire service department team! The level of care and professionalism at the Fletcher Jones dealership has met every expectation we had the day the entire service department team! The level of care and professionalism at the Fletcher Jones dealership has met every expectation we had the day we purchased our Mercedes. More