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Fletcher Jones Imports
Las Vegas, NV
2,092 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,092 reviews
August 05, 2021
Very pleased with service .Always helpful very pleasant ! My concerns always resolved very professionally and timely ! Recommend buying and ongoing service with Fletcher Jones Mercedes ! My concerns always resolved very professionally and timely ! Recommend buying and ongoing service with Fletcher Jones Mercedes ! More
by Pandora Williams
Employees Worked With
Rex Babin, Cookie Ackley
August 04, 2021
Great service , professional, and friendly . Everyone is very helpful and kind. I will be back for the royal treatment. My service advisor is top notch very helpful and kind. I will be back for the royal treatment. My service advisor is top notch More
by Mplellouche
Employees Worked With
LaRoyne Brown
August 04, 2021
Excellent service as Danielle has the best customer service skills! She works with the customer in order understand ones priorities when additional car repairs are needed. She gets it when someone can' service skills! She works with the customer in order understand ones priorities when additional car repairs are needed. She gets it when someone can't do all the repairs needed. We then discuss what is essential and what can be done at another service call. I know I could go elsewhere and maybe save some money but I do not as I trust her! More
by beautyandbeast
Employees Worked With
Danielle Kerley
August 01, 2021
I work with Cookie, Ivan and Victoria. They were great. They made the transaction easier and faster. They give you the details of what to expect when you come in and was out in about 30 minutes. They made the transaction easier and faster. They give you the details of what to expect when you come in and was out in about 30 minutes. More
by Leunam
Employees Worked With
Ivan Hoff, Cookie Ackley
July 31, 2021
The Service and Parts Department are excellent. The service department personnel are friendly, knowledgeable, and accommodating. The same can be said for the parts department. My rating of 4 stars come service department personnel are friendly, knowledgeable, and accommodating. The same can be said for the parts department. My rating of 4 stars comes from a marginal experience dealing with the used car sales department. I ended up finding a car from elsewhere. I did not ask, but it would be great if you offered a Military, Veterans, First Responder discount., More
by BK
Employees Worked With
LaRoyne Brown
