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Fletcher Jones Imports

Las Vegas, NV

Overview
Reviews
Vehicles
4.9
2,089 Reviews
Call Dealership (702) 364-2700
View Awards

7300 West Sahara Avenue

Las Vegas, NV

89117

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Showing 2,089 reviews

August 11, 2021

Much satisfied. LaRoyne Brown is very helpful. Alix Martinez thanks for reminders. More

by Siaknimon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LaRoyne Brown
Report | Print
Aug 12, 2021 -

Fletcher Jones Imports responded

Hello, Thank you for allowing our team at Fletcher Jones Imports the opportunity to earn your business! We couldn't be more pleased to have such genuine five star recommendations! It is reviews like this the truly exemplifies our teams commitment in providing wonderful service experiences each and every day! Should you have any questions or Mercedes-Benz needs, please don't hesitate to reach out to LaRoyne, Alex, and our team of experts! Kind regards, Your Friends and Family at Fletcher Jones Imports

August 11, 2021

Excellent service provided. Repairs as promised. Given a loaner car so as not to be inconvenienced while vehicle was being serviced. More

by smmkarate
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
Report | Print
Aug 18, 2021 -

Fletcher Jones Imports responded

Hello, Wow! This review made our day! Thank you for your business and taking the time to share such genuine feedback! We are thrilled to know our loaner option was a great compliment to your service! All of us at Fletcher Jones Imports look forward to assisting you for many years to come! Best, Kimberlee Camargo Reputation and Brand Ambassador

August 10, 2021

She is a professional and friendly caring person that people would like to do business with More

by Andy lau
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle Kerley
Report | Print
Aug 10, 2021 -

Fletcher Jones Imports responded

Hi Andy, Our team was pleased to read that you found Danielle to be the most professional & friendly! We take great pride in serving our guests well and we are grateful to have earned your business We look forward to serving you for many years to come! Best, Kimberlee Camargo Reputation and Brand Ambassador

August 09, 2021

All went well. Service advisor Dennis was thorough and communicated status well. One thing I don't like with some FJ is the separate loaner car area and having to wait again. I like checking out vehicle w More

by RNorman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
Report | Print
Aug 12, 2021 -

Fletcher Jones Imports responded

Hello, Thank you for your business & the 5 star rating! We appreciate your kind compliments about Dennis and are elated to hear that you were met with great communication and that your maintenance was thorough! We also appreciate the time you took to give us your honest feedback and recommendations regarding our dealership. We look forward to serving you again at your next scheduled maintenance interval. Well wishes, Your Friends and Family at Fletcher Jones Imports

August 09, 2021

Exceptional service and great customer service. I love coming here to get my car serviced. Josh Sutton always makes sure I am well taken care of. More

by fg2184@att.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Sutton
Report | Print
Aug 10, 2021 -

Fletcher Jones Imports responded

Hello, Thank you for your business and exceptional recommendations for Josh Sutton! Your wonderful rating reflects our commitment to delivering world-class guest experiences! We look forward to working with you for many years to come! Kind Wishes, Kimberlee Camargo Reputation and Brand Ambassador kim.camargo@fletcherjones.com

August 07, 2021

I am pleased with the attention I received at this visit on arrival from Van and Jolene. The repair was completed in a timely manner. Thank you! More

by candlepasion
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Van Larrison, Jolene Jimerson
Report | Print
Aug 10, 2021 -

Fletcher Jones Imports responded

Hello, Thank you for the 5 star rating and kind review recognizing both Van & Jolene! We are happy to read that our entire staff treated you very well! We are looking forward to serving you again! Please feel welcome to contact us anytime! All the Best, Kimberlee Camargo Reputation and Brand Ambassador kim.camargo@fletcherjones.com

August 07, 2021

Service Advisor John Clough is always very understanding when I tell him what my car needs. I feel he goes the distance to keep me informed. More

by michellefundum
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Clough
Report | Print
Aug 12, 2021 -

Fletcher Jones Imports responded

Hi Michelle, Thank you for choosing Fletcher Jones Imports to attend to your service needs! Our team appreciates your business and is delighted to hear you are always met with understanding and good communication working with John! We look forward to serving you again at your next scheduled service interval. Well wishes, Your Friends and Family at Fletcher Jones Imports

August 05, 2021

Very pleased with service .Always helpful very pleasant ! My concerns always resolved very professionally and timely ! Recommend buying and ongoing service with Fletcher Jones Mercedes ! More

by Pandora Williams
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rex Babin, Cookie Ackley
Report | Print
Aug 06, 2021 -

Fletcher Jones Imports responded

Hi Pandora, The team at Fletcher Jones Imports appreciates you taking the time to share your kind sediments regarding your visit with us. It's wonderful reviews like yours that truly represent what we strive for everyday! We are grateful for your business and recommendations and look forward to serving you for many years to come! All the Best, Your Friends and Family at Fletcher Jones Imports

August 05, 2021

Dennis Eich is the best service guy! He always make sure my car is fixed properly and given back spotless! More

by Heartbroken
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
Report | Print
Aug 06, 2021 -

Fletcher Jones Imports responded

Hi Heartbroken, It's really rewarding hearing that Dennis Eich was able to assist and provide you with amazing service throughout your recent visit with us. We'll be sure to pass along the kind words expressed on your behalf. Providing a courtesy car wash is one of the many perks we offer to our guests. Guest satisfaction is our highest priority and we are thankful for your kind feedback. Our team of associates are looking forward to serving you for many years to come! Best Wishes, Your Friends and Family at Fletcher Jones Imports

August 04, 2021

Great Service as always - David Miller is awesome! He stays on top of the matter and keeps me regularly apprised - He is the the best! More

by BW1234
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Hoff, Samantha Baptista
Report | Print
Aug 06, 2021 -

Fletcher Jones Imports responded

Hi BW1234, We greatly appreciate you taking the time to post your 5-star review! With all of the automotive competition out there, it's wonderful hearing that Dave Miller assisted and provided you with amazing service throughout your recent visit with us. We'll be sure to relay over the kind words expressed on your behalf. Thank you for allowing us the opportunity to earn your business and we're looking forward to serving you for many years to come! All the Best, Your Friends and Family at Fletcher Jones Imports

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