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Fletcher Jones Imports

Las Vegas, NV

Overview
Reviews
Vehicles
4.9
2,092 Reviews
Call Dealership (702) 364-2700
View Awards

7300 West Sahara Avenue

Las Vegas, NV

89117

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Showing 2,092 reviews

August 19, 2021

So for the dealership is treading me fine. Dennis is extremely neat to work with. He describes the problem and keeps me informed while I am waiting. More

by bbhp
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
Report | Print
Aug 20, 2021 -

Fletcher Jones Imports responded

Hello, Thank you for your kind review and sharing your confidence and experience in working with Dennis! It is our true pleasure to have the opportunity to serve you and look forward to assisting you all of your Mercedes-Benz needs. Kind Wishes, Kimberlee Camargo Reputation and Brand Loyalty Manager

August 19, 2021

Denny Eich is one of the reqsons I'll buy another Mercedes. He was sppot on with communication and follow through. Great company asset for FJ. More

by dconway
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
Report | Print
Aug 24, 2021 -

Fletcher Jones Imports responded

Hello, Thank you for being a valued part of our Fletcher Jones family! We are so pleased that you have garnered such a confident, trusting, & professional relationship in a true expert like Denny Eich! Dennis is truly one of the most gifted in the industry and we love that he has been an instrumental part of the service and care for your Mercedes-Benz! We are truly grateful for your business and authentic recommendations! Kind Wishes, Kimberlee Camargo Reputation and Brand Ambassador

August 18, 2021

Rex is the ultimate professional. Very intuitive with attention to detail solidified the exceptional service I received to make my purchase. I recommend Rex to all of family, friends and clients. More

by AzzureMotorsports.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rex Babin
Report | Print
Aug 19, 2021 -

Fletcher Jones Imports responded

Hi Brian, Guest satisfaction is important to us and we could not be more pleased to have you complement Rex on his level of service by rewarding us with your 5 star rating and first class recommendations! Our team is truly grateful for your business and the opportunity to serve you! Enjoy every mile on your new vehicle! Kind regards, Your Friends and Family at Fletcher Jones Imports

August 18, 2021

My new service advisor, John Clough, did a great job getting my car in and out in a timely manner on a busy Monday! Really appreciate the terrific customer service! More

by KarenC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Clough
Report | Print
Aug 24, 2021 -

Fletcher Jones Imports responded

Hi Karen, Your thoughtful review brought smiles to all of our faces! On behalf of our entire team, we thank you for posting your feedback and mentioning your new advisor John Clough! John is certainly a shining example of someone who cares about the experiences he delivers every single day. We wish you many happy miles ahead and hope you always feel welcome to contact us! Warm Wishes, Kimberlee Camargo Reputation and Brand Ambassador kim.camargo@fletcherjones.com

August 17, 2021

Professional and accommodating .. I have never had an issue with the service department More

by jilliantyl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Clough
Report | Print
Aug 24, 2021 -

Fletcher Jones Imports responded

Hi Jillian, We strive to be the best in the business, and thrilled to know our talented team members exemplify that! Our team is grateful to know of their exquisite service as we are truly honored to have earned your business & recommendations! Please feel welcome to contact us anytime! Warm Wishes, Kimberlee Camargo Reputation and Brand Ambassador kim.camargo@fletcherjones.com

August 17, 2021

Excellent Customer Service. Very thorough in explaining exactly what’s wrong with my Mercedes. Always returning the car washed and cleaned. More

by Que
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
LaRoyne Brown
Report | Print
Aug 17, 2021 -

Fletcher Jones Imports responded

Hi there, Our team is flattered to know that your recent service experience was nothing short of excellent and we truly appreciate you complementing our commitment to ensure that guest receive their car back in tip-top shape! Thank you for the opportunity to serve you! We look forward to assisting you with all of your Mercedes-Benz needs! Kind regards, Your Friends and Family at Fletcher Jones Imports

August 17, 2021

My service supervisor Josh took excellent care of me. Service was completed ahead of schedule. More

by Marcusparkus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Sutton
Report | Print
Aug 17, 2021 -

Fletcher Jones Imports responded

Hi Marcus, Thank you for allowing our service team the true pleasure of assisting you! We are thrilled to know Josh Sutton is your service advisor as he is truly one of the best in the business and committed to see that his guests always receive the highest level of service and care at each and every visit. We are thrilled to know that your maintenance was finished in an excellent and timely manner! We look forward to having you back in at your next scheduled maintenance interval. Warm wishes, Your Friends and Family at Fletcher Jones Imports

August 15, 2021

I love this dealership. I love the service and the staff. Josh in the service department was super helpful. Everyone is so professional. Love this place More

by Lili J.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shai Winograd, Doris Newton, Josh Sutton
Report | Print
Aug 17, 2021 -

Fletcher Jones Imports responded

Hi Lili, Our entire service team greatly appreciates your amazing 5 star review! Your wonderful comments about the helpful and professional service you had with Josh and the team is wonderful to read of. We truly consider our guests family and thrilled to know the kind manner the service team attended to you with. Thank you for your business and the opportunity to serve you! Kind regards, Your Friends and Family at Fletcher Jones Imports

August 14, 2021

It was so easy to schedule my service and check in my car. The service report was outstanding More

by drcrp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Cote, Dave Miller
Report | Print
Aug 14, 2021 -

Fletcher Jones Imports responded

Hello, Thank you for choosing Fletcher Jones Imports to attend to your service needs! Our team appreciates your business and is delighted to hear you had an easy experience scheduling and that reports from advisor served you well! We look forward to serving you again at your next scheduled service interval. Kind regards, Your Friends and Family at Fletcher Jones Imports

August 14, 2021

I was very pleased with my salesman was so helpful and professional. He worked with us and the car looked like new not used More

by Doreen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Hoff, Michael Nedelcu
Report | Print
Aug 14, 2021 -

Fletcher Jones Imports responded

Hi Doreen, What a wonderful review! Thank you for taking the time to share and for the 5 star rating! We are thrilled to read that our sales team took great care of you and were helpful and professional during your visit. We are truly grateful to have earned your business and we look forward to serving you for many years to come! Congratulations and enjoy every mile! Happy Driving! Your Friends and Family at Fletcher Jones Imports

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