Fletcher Jones Imports
Las Vegas, NV
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Buy your vehicle via the "Order from the factory" method. I did and the experience was beyond expectations. The car was for my wife's birthday and she got to go thru and custom pick the features for method. I did and the experience was beyond expectations. The car was for my wife's birthday and she got to go thru and custom pick the features for the car of her dreams. The service experience since has been very satisfying. Thanks Fletcher Jones for helping me score major Birthday points with the wife. More
We have had great experiences with this dealership. When we had some unexpected issues Bryce our sales person took care of it 110% no hassle and were very happy with the service and our new car. We rec When we had some unexpected issues Bryce our sales person took care of it 110% no hassle and were very happy with the service and our new car. We recommend this dealership. They are super easy to work with. More
Lois Greer by far has made this car buying experience the most pleasurable and stress free and enjoyable than any other I have ever experienced. She was so meticulous in explaining the details of what I was most pleasurable and stress free and enjoyable than any other I have ever experienced. She was so meticulous in explaining the details of what I was buying, what to expect and how to operate the new features that come with this newer Mercedes model. Siler was also a great help in setting up and explain things with regard to the vehicle. It all started, by the way, with AJ being so helpful and informative and locating the perfect car for my needs and following through with the appointment and managing the initial process. I cannot suggest or think of anything that could be done to improve on this level of experience. Thank you all so much! I sincerely appreciate you all and the business and for bringing joy to my life. Hamid Sheikhai 702-925-0000 More
Service department is always on point. The customer service is great and they explain everything to me in detail so I leave confident. Do reserve a loaner car in advance because there’s The customer service is great and they explain everything to me in detail so I leave confident. Do reserve a loaner car in advance because there’s not always cars available. John Clough is a great service advisor thank you for helping with my warranty issues. More
I have used the service department for about 11 years with 4 different cars. Have never been disappointed, worn out one service rep during that time, I think he retired, now David Miller, my rep. , work with 4 different cars. Have never been disappointed, worn out one service rep during that time, I think he retired, now David Miller, my rep. , works with me, explains, answers questions and is very patient with a somewhat difficult customer, me :-). More