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Fletcher Jones Imports

Las Vegas, NV

Overview
Reviews
Vehicles
4.9
2,089 Reviews
Call Dealership (702) 364-2700
View Awards

7300 West Sahara Avenue

Las Vegas, NV

89117

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Showing 2,089 reviews

August 22, 2021

Experience and respect keeps me coming back. Dealerships have certain reputations and I have used Fletcher Jones for over twenty five years of service and sales More

by N/A
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
Report | Print
Aug 22, 2021 -

Fletcher Jones Imports responded

Hello, Thank you for your ongoing business & the 5 star rating! The team at Fletcher Jones Imports would like to thank you for being a part of the Fletcher Jones family and appreciate the opportunity to earn your business over the past 25 years. We appreciate your kind compliments for team and dealership! We look forward to serving you again at your next scheduled maintenance interval. Happy Driving! Your Friends and Family at Fletcher Jones Imports

August 21, 2021

Darin provided excellent valet service, very professional and took great care in transporting my car to the dealership and back. I would definitely use this service again. More

by NinaC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
LaRoyne Brown
Report | Print
Aug 22, 2021 -

Fletcher Jones Imports responded

Hi Nina, Thank you for your business and 5 star review! It is wonderful to know of the prompt and accommodating service you received from LaRoyne and Darin during your recent service visit! We are grateful to have you as a valued part of our Fletcher Jones family and are always here to assist you with all of your Mercedes-Benz needs! Take care, Your Friends and Family at Fletcher Jones Imports

August 21, 2021

NEVER A BAD EXPERIENCE. DENNIS EICH EXCELLENT SERVICE ADVISOR. ALWAYS ON POINT AND GREAT WORK. More

by lward
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
Report | Print
Aug 22, 2021 -

Fletcher Jones Imports responded

Hello, Thank you for your business and the opportunity to attend to your service needs. It was a pleasure to have you in for service and we are so pleased to know of the excellent service you experienced working with Dennisy. All of us at Fletcher Jones Imports look forward to welcoming you back for all of your Mercedes-Benz needs. All the best, Your Friends and Family at Fletcher Jones Imports

August 20, 2021

Always very helpful and courteous. Jason Cote is my service adviser and he was extremely helpful in my car situation. I can't Thank Jason enough for taking care of my care. More

by 2bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Cote
Report | Print
Aug 22, 2021 -

Fletcher Jones Imports responded

Hi Bob, Thank you for your business and the opportunity to serve you! Our team is honored to have such genuine feedback regarding the profoundly helpful and courteous service you experienced during your visit with Jason. We strive to ensure guests receive the highest level of service and thrilled to have earned your confidence and loyalty! All the best, Your Friends and Family at Fletcher Jones Imports

August 20, 2021

I will buy another car from you because Mr. Cote provides best and timely service. I absolutely like that over the years owning this car I have the same person who is helping me and Jason is absolutely the More

by preoxygenate
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Cote
Report | Print
Aug 22, 2021 -

Fletcher Jones Imports responded

Hello, Guest satisfaction is important to us and we could not be more pleased to have you complement Jason on his level of service by rewarding us with your 5 star rating and first class recommendations! Our team is truly grateful for your business and the opportunity to serve you! Warm regards, Your Friends and Family at Fletcher Jones Imports

August 19, 2021

If you are looking for a Service Advisor, I highly recommend Laroyne Brown, thank you for taking care of my car and me as well. More

by Nevada1159
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ivan Hoff, LaRoyne Brown , Samantha Baptista
Report | Print
Aug 19, 2021 -

Fletcher Jones Imports responded

Hello, Thank you for allowing our service team the true pleasure of assisting you! We are thrilled to know LaRoyne Brown is your service advisor as they are truly one of the best in the business and committed to see that their guests always receive the highest level of service and care at each and every visit. We are thrilled to know about yours! Happy Driving! Your Friends and Family at Fletcher Jones Imports

August 19, 2021

The care and efficiency of all support staff was excellent. Upon first entry to waiting area, I was texted the phone number to track the progress of my car's servicing. Next, I was offered snacks More

by SubVet644
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
LaRoyne Brown
Report | Print
Aug 19, 2021 -

Fletcher Jones Imports responded

Hello, Our team is flattered to know that your recent service experience was nothing short of excellent and we truly appreciate you complementing our commitment to ensure that guest have an excellence experience during maintenance! Thank you for the opportunity to serve you! We look forward to assisting you with all of your Mercedes-Benz needs! Kind regards, Your Friends and Family at Fletcher Jones Imports

August 19, 2021

So for the dealership is treading me fine. Dennis is extremely neat to work with. He describes the problem and keeps me informed while I am waiting. More

by bbhp
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
Report | Print
Aug 20, 2021 -

Fletcher Jones Imports responded

Hello, Thank you for your kind review and sharing your confidence and experience in working with Dennis! It is our true pleasure to have the opportunity to serve you and look forward to assisting you all of your Mercedes-Benz needs. Kind Wishes, Kimberlee Camargo Reputation and Brand Loyalty Manager

August 19, 2021

Denny Eich is one of the reqsons I'll buy another Mercedes. He was sppot on with communication and follow through. Great company asset for FJ. More

by dconway
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
Report | Print
Aug 24, 2021 -

Fletcher Jones Imports responded

Hello, Thank you for being a valued part of our Fletcher Jones family! We are so pleased that you have garnered such a confident, trusting, & professional relationship in a true expert like Denny Eich! Dennis is truly one of the most gifted in the industry and we love that he has been an instrumental part of the service and care for your Mercedes-Benz! We are truly grateful for your business and authentic recommendations! Kind Wishes, Kimberlee Camargo Reputation and Brand Ambassador

August 18, 2021

My new service advisor, John Clough, did a great job getting my car in and out in a timely manner on a busy Monday! Really appreciate the terrific customer service! More

by KarenC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Clough
Report | Print
Aug 24, 2021 -

Fletcher Jones Imports responded

Hi Karen, Your thoughtful review brought smiles to all of our faces! On behalf of our entire team, we thank you for posting your feedback and mentioning your new advisor John Clough! John is certainly a shining example of someone who cares about the experiences he delivers every single day. We wish you many happy miles ahead and hope you always feel welcome to contact us! Warm Wishes, Kimberlee Camargo Reputation and Brand Ambassador kim.camargo@fletcherjones.com

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