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Fletcher Jones Imports

Las Vegas, NV

4.9
2,092 Reviews

7300 West Sahara Avenue

Las Vegas, NV

89117

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Showing 2,092 reviews

August 24, 2021

It was my first time there and I was very impressed with the service and my service advisor Danielle ***** I will be back for service More

by Gbarragan57
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Danielle Kerley
Aug 25, 2021 -

Fletcher Jones Imports responded

Hello, Thank you for choosing Fletcher Jones Motorcars to attend to your service needs! Our team appreciates your business and is delighted to hear you had an impressive experience working with Danielle! We look forward to serving you again at your next scheduled service interval. Take care, Your Friends and Family at Fletcher Jones Imports

August 24, 2021

Very good staff to work with there all friendly, when the car was returned it was nice and clean, My service writer was out for a couple of days and so we lost a little contact from the staff, but other tha More

by eric.ford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Miller
Aug 25, 2021 -

Fletcher Jones Imports responded

Hello Eric, Thank you for choosing Fletcher Jones Imports to attend to your service needs! Our team appreciates your business and is delighted to hear you had a friendly and result oriented experience working with our team! We look forward to serving you again at your next scheduled service interval. Warmest regards, Your Friends and Family at Fletcher Jones Imports

August 23, 2021

I have been a customer of this dealership for about 4 years. Their service is excellent and professional. My experience leasing from Tom Bucca was very pleasant to say the least. More

by Hanan Mouri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Bucca, Doris Newton, Josh Sutton
Aug 23, 2021 -

Fletcher Jones Imports responded

Hey Hanan, This review made our day! We are thrilled to have your genuine compliments for Tom Bucca and his exceptional level of service during your leasing experience! We are grateful to have such heartfelt feedback and thank you for your continued patronage with us. Thank you for allowing us the privilege to serve you and always feel welcome to contact us anytime! Kind regards, Your Friends and Family at Fletcher Jones Imports

August 22, 2021

Experience and respect keeps me coming back. Dealerships have certain reputations and I have used Fletcher Jones for over twenty five years of service and sales More

by N/A
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
Aug 22, 2021 -

Fletcher Jones Imports responded

Hello, Thank you for your ongoing business & the 5 star rating! The team at Fletcher Jones Imports would like to thank you for being a part of the Fletcher Jones family and appreciate the opportunity to earn your business over the past 25 years. We appreciate your kind compliments for team and dealership! We look forward to serving you again at your next scheduled maintenance interval. Happy Driving! Your Friends and Family at Fletcher Jones Imports

August 21, 2021

Darin provided excellent valet service, very professional and took great care in transporting my car to the dealership and back. I would definitely use this service again. More

by NinaC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
LaRoyne Brown
Aug 22, 2021 -

Fletcher Jones Imports responded

Hi Nina, Thank you for your business and 5 star review! It is wonderful to know of the prompt and accommodating service you received from LaRoyne and Darin during your recent service visit! We are grateful to have you as a valued part of our Fletcher Jones family and are always here to assist you with all of your Mercedes-Benz needs! Take care, Your Friends and Family at Fletcher Jones Imports

August 21, 2021

NEVER A BAD EXPERIENCE. DENNIS EICH EXCELLENT SERVICE ADVISOR. ALWAYS ON POINT AND GREAT WORK. More

by lward
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
Aug 22, 2021 -

Fletcher Jones Imports responded

Hello, Thank you for your business and the opportunity to attend to your service needs. It was a pleasure to have you in for service and we are so pleased to know of the excellent service you experienced working with Dennisy. All of us at Fletcher Jones Imports look forward to welcoming you back for all of your Mercedes-Benz needs. All the best, Your Friends and Family at Fletcher Jones Imports

August 20, 2021

Always very helpful and courteous. Jason Cote is my service adviser and he was extremely helpful in my car situation. I can't Thank Jason enough for taking care of my care. More

by 2bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Cote
Aug 22, 2021 -

Fletcher Jones Imports responded

Hi Bob, Thank you for your business and the opportunity to serve you! Our team is honored to have such genuine feedback regarding the profoundly helpful and courteous service you experienced during your visit with Jason. We strive to ensure guests receive the highest level of service and thrilled to have earned your confidence and loyalty! All the best, Your Friends and Family at Fletcher Jones Imports

August 20, 2021

I will buy another car from you because Mr. Cote provides best and timely service. I absolutely like that over the years owning this car I have the same person who is helping me and Jason is absolutely the More

by preoxygenate
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Cote
Aug 22, 2021 -

Fletcher Jones Imports responded

Hello, Guest satisfaction is important to us and we could not be more pleased to have you complement Jason on his level of service by rewarding us with your 5 star rating and first class recommendations! Our team is truly grateful for your business and the opportunity to serve you! Warm regards, Your Friends and Family at Fletcher Jones Imports

August 19, 2021

If you are looking for a Service Advisor, I highly recommend Laroyne Brown, thank you for taking care of my car and me as well. More

by Nevada1159
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ivan Hoff, LaRoyne Brown , Samantha Baptista
Aug 19, 2021 -

Fletcher Jones Imports responded

Hello, Thank you for allowing our service team the true pleasure of assisting you! We are thrilled to know LaRoyne Brown is your service advisor as they are truly one of the best in the business and committed to see that their guests always receive the highest level of service and care at each and every visit. We are thrilled to know about yours! Happy Driving! Your Friends and Family at Fletcher Jones Imports

August 19, 2021

The care and efficiency of all support staff was excellent. Upon first entry to waiting area, I was texted the phone number to track the progress of my car's servicing. Next, I was offered snacks More

by SubVet644
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
LaRoyne Brown
Aug 19, 2021 -

Fletcher Jones Imports responded

Hello, Our team is flattered to know that your recent service experience was nothing short of excellent and we truly appreciate you complementing our commitment to ensure that guest have an excellence experience during maintenance! Thank you for the opportunity to serve you! We look forward to assisting you with all of your Mercedes-Benz needs! Kind regards, Your Friends and Family at Fletcher Jones Imports

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