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Fletcher Jones Imports

Las Vegas, NV

Overview
Reviews
Vehicles
4.9
2,089 Reviews
Call Dealership (702) 364-2700
View Awards

7300 West Sahara Avenue

Las Vegas, NV

89117

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Showing 2,089 reviews

August 31, 2021

The best hands down. From the helpful service to timely manner. Wonderful and professional. Love mercedes!! Best experience to say the least . Thank you guys.! More

by gingerbread862000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Miller
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Aug 31, 2021 -

Fletcher Jones Imports responded

Hello, Seeing that our guests receive the highest level of service and care is our top priority! It is wonderful to know of the amazing level of service Dave offers while attending to the needs of your vehicle. We want to ensure our guests are well informed and confident in the services being performed throughout the service process and really appreciate you sharing such genuine insight. All of us at Fletcher Jones Imports are grateful to have earned your business and look forward to welcoming you back! Well wishes, Your Friends and Family at Fletcher Jones Imports

August 26, 2021

Deennis was wonderful as usual and help me to have thee shortest time to wait More

by filippo.1045
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
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Aug 27, 2021 -

Fletcher Jones Imports responded

Hello, Our team is flattered to know that your recent service experience was nothing short of excellent and we truly appreciate you complementing our commitment to ensure that guest receive their car back in tip-top shape! Thank you for the opportunity to serve you! Dennis and our team of associates look forward to assisting you with all of your Mercedes-Benz needs! Best, Your Friends and Family at Fletcher Jones Imports

August 26, 2021

I have been a customer for several years. The entire team from sales, finance to service is the best! More

by Dkop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandy Wolff-Sales, Doris Newton, Dennis Eich
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Aug 27, 2021 -

Fletcher Jones Imports responded

Hello, Our entire dealership team greatly appreciates your amazing 5 star review! We truly consider our guests family and thrilled to know the kind manner the team attended to you with over the years. Thank you for being a part of the Fletcher Jones family! We are here for you should you have any questions or Mercedes-Benz needs. Take care, Your Friends and Family at Fletcher Jones Imports

August 25, 2021

Josh was very helpful and kept me up to date with the status of my car. More

by sandyorosco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Sutton
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Aug 31, 2021 -

Fletcher Jones Imports responded

Hello, Thank you for such kind recommendations for Josh! We are incredibly grateful to have earned your business and truly hope to have you as a lifelong loyal customer too! Please feel welcome to contact us anytime! Best Wishes, Kimberlee Camargo Reputation and Brand Ambassador

August 25, 2021

Exceptional service. Work is always done right the first time. Very nice employees. More

by Slchick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Cote
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Aug 31, 2021 -

Fletcher Jones Imports responded

Hello, Thank you so much for taking the time to share your amazing review with everyone! Your kind comments about our service team show our dedication in providing world-class Mercedes-Benz Service experiences! Looking forward to your next scheduled service visit with us! Please feel welcome to contact us anytime! Best Wishes, Kimberlee Camargo Reputation and Brand Ambassador

August 24, 2021

Very good staff to work with there all friendly, when the car was returned it was nice and clean, My service writer was out for a couple of days and so we lost a little contact from the staff, but other tha More

by eric.ford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Miller
Report | Print
Aug 25, 2021 -

Fletcher Jones Imports responded

Hello Eric, Thank you for choosing Fletcher Jones Imports to attend to your service needs! Our team appreciates your business and is delighted to hear you had a friendly and result oriented experience working with our team! We look forward to serving you again at your next scheduled service interval. Warmest regards, Your Friends and Family at Fletcher Jones Imports

August 24, 2021

Very professional and extremely courteous. I bought a used car and was treated like I bought a much more expensive car. More

by Louis19th
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Valenzuela
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Aug 25, 2021 -

Fletcher Jones Imports responded

Hi Louis, Guest satisfaction is important to us and we could not be more pleased to have you complement Alex on his level of service by rewarding us with your 5 star rating and first class recommendations! Our team is truly grateful for your business and the opportunity to serve you! Enjoy every mile and congratulations! Warm regards, Your Friends and Family at Fletcher Jones Imports

August 24, 2021

This is my first Mercedes Benz and I have had it coming up on a year. I have never been treated so well by a dealership! Everyone has been so nice...truly everyone! I can't say enough good things about my More

by Iwannapt
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Mondesi
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Aug 25, 2021 -

Fletcher Jones Imports responded

Hello, Thank you for allowing our talented team to be a part of the exciting purchase of your first Mercedes-Benz! We are so pleased to read about your amazing experience working with Mike Mondesi. Your authentic review means the world to us and we look forward to having you as a valued member of our Fletcher Jones family! Please feel welcome to contact us anytime and Happy early One Year with your vehicle! All the best, Your Friends and Family at Fletcher Jones Imports

August 24, 2021

It was my first time there and I was very impressed with the service and my service advisor Danielle ***** I will be back for service More

by Gbarragan57
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Danielle Kerley
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Aug 25, 2021 -

Fletcher Jones Imports responded

Hello, Thank you for choosing Fletcher Jones Motorcars to attend to your service needs! Our team appreciates your business and is delighted to hear you had an impressive experience working with Danielle! We look forward to serving you again at your next scheduled service interval. Take care, Your Friends and Family at Fletcher Jones Imports

August 23, 2021

I have been a customer of this dealership for about 4 years. Their service is excellent and professional. My experience leasing from Tom Bucca was very pleasant to say the least. More

by Hanan Mouri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Bucca, Doris Newton, Josh Sutton
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Aug 23, 2021 -

Fletcher Jones Imports responded

Hey Hanan, This review made our day! We are thrilled to have your genuine compliments for Tom Bucca and his exceptional level of service during your leasing experience! We are grateful to have such heartfelt feedback and thank you for your continued patronage with us. Thank you for allowing us the privilege to serve you and always feel welcome to contact us anytime! Kind regards, Your Friends and Family at Fletcher Jones Imports

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