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Fletcher Jones Imports
Las Vegas, NV
2,092 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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September 09, 2021
Mercedes’s made it easy to get my service fast and efficiently. Danielle was very nice and she was quick. I’m happy with my car and the service they provided. efficiently. Danielle was very nice and she was quick. I’m happy with my car and the service they provided. More
by Sheeva
Employees Worked With
Danielle Kerley
September 06, 2021
As always the service at this facility is great. It is basically because of them that I keep buying and coming to Mercedes Dennis has been “my go to guy” for the last 17 years. basically because of them that I keep buying and coming to Mercedes Dennis has been “my go to guy” for the last 17 years. More
by Jennymay4189
Employees Worked With
Dennis Eich
September 05, 2021
Danielle listened to allMy concerns about a warning Danielle listened to all My concerns about a warning light that had come on. Made sure to completely describe the issue for the tech and made sure it Danielle listened to all My concerns about a warning light that had come on. Made sure to completely describe the issue for the tech and made sure it was all resolved More
by Scohen0531
Employees Worked With
Danielle Kerley
September 05, 2021
Very professional and friendly staff, top notch service, in and out in a minute. Had a appointment, Josh was ready to take my vehicle and a loaner vehicle was waiting for me. Excellent all around. in and out in a minute. Had a appointment, Josh was ready to take my vehicle and a loaner vehicle was waiting for me. Excellent all around. More
by zelja21
Employees Worked With
Josh Sutton
September 05, 2021
Service it always wonderful. I would appreciate better caution regarding covid protocols. Like disinfecting/cleaning or wiping down the car in front of the customer before the customer gets in to the vehi caution regarding covid protocols. Like disinfecting/cleaning or wiping down the car in front of the customer before the customer gets in to the vehicle. More
by beanne
Employees Worked With
Dennis Eich
September 04, 2021
My only issue is that my car was not washed. Everything else was great. My service manager communicated well and the woman in the loaner office was very sweet to my little boy. else was great. My service manager communicated well and the woman in the loaner office was very sweet to my little boy. More
by jessicaann2010
Employees Worked With
Dave Miller
September 04, 2021
The Dealership is top notch and my service rep has been amazing. Thank you, Dennis! I’m planning a move and he made sure I was ready to do it safely. amazing. Thank you, Dennis! I’m planning a move and he made sure I was ready to do it safely. More
by Vclaibourn
Employees Worked With
Dennis Eich
September 03, 2021
My socially distance maintenance and repair experience with Danielle, my courtesy shuttle driver, and the office people will make me a repeat customer. My vehicle drives better and looks better! Except with Danielle, my courtesy shuttle driver, and the office people will make me a repeat customer. My vehicle drives better and looks better! Exceptional service is rare to find, but not at this dealership. While some may believe superior customer service is a thing of the past, or counter intuitive to the business bottom line, Fletcher Jones appreciates the customer! More
by GG
Employees Worked With
The shuttle driver has timely and friendly., Danielle Kerley
