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Fletcher Jones Imports

Las Vegas, NV

Overview
Reviews
Vehicles
4.9
2,089 Reviews
Call Dealership (702) 364-2700
View Awards

7300 West Sahara Avenue

Las Vegas, NV

89117

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Showing 2,089 reviews

September 14, 2021

I always ask to Mr Miller.He is so knowledgeable and I always ask to Mr Miller. He is so knowledgeable and fixed perfectly every time. His response also very quickly and politely.I like his professiona More

by great.song
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Miller
Report | Print
Sep 15, 2021 -

Fletcher Jones Imports responded

Hi there, This review made our day! We are ecstatic to know we are your dealer of choice when it comes to the care and maintenance of your vehicle and are thrilled to have your genuine compliments for Dave Miller and his exceptional level of service! We are grateful to have such heartfelt feedback. Thank you for allowing us the privilege to serve you and always feel welcome to contact us anytime! Happy Driving! Your Friends and Family at Fletcher Jones Imports

September 14, 2021

Attentive, knowledgeable and excellent service. Did a very good job working with the warranty company and keeping me informed. I should not need a 15 word minimum here. More

by howard Kaplan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Clough
Report | Print
Sep 15, 2021 -

Fletcher Jones Imports responded

Hi Howard, Our entire service team greatly appreciates your amazing 5 star review! Your wonderful comments about your positive, attentive and knowledgeable experience you had is wonderful to read of. We truly consider our guests family and thrilled to know the kind manner the service team attended to you with. Thank you for your business and the opportunity to serve you! Best, Your Friends and Family at Fletcher Jones Imports

September 12, 2021

Excellent service..my car’s factory warranty is almost done by Dec this year .. i just wish , fletcer jones mercedes will give me a better woute since i have doing my religious service with this co. I hav More

by Ruben
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doris Newton, Jason Cote
Report | Print
Sep 27, 2021 -

Fletcher Jones Imports responded

Hi Ruben, Thank you for being a valued part of our Fletcher Jones family! We are thrilled to have earned your business in both sales and service, and hope you always feel welcome to contact us! Kind Wishes, Kimberlee Camargo Reputation and Brand Ambassador

September 12, 2021

Dennis Eich has ALWAYS been a pleasure to work with!!! I call and he responds right away and gets my car in right away! Never a problem! More

by camcrete
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
Report | Print
Sep 13, 2021 -

Fletcher Jones Imports responded

Hello, Thank you for your business and the opportunity to serve you! Our team thanks you and are honored to relay your kind words to Dennis! We strive to ensure guests receive the highest level of service and thrilled to have earned your confidence and loyalty! Best, Your Friends and Family at Fletcher Jones Imports

September 11, 2021

Dave Miller has been my contact for years he always goes the extra mile to make sure I am more than satisfied I will be back again More

by Christina.Rogers11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Miller
Report | Print
Sep 11, 2021 -

Fletcher Jones Imports responded

Hi Christina, Thank you for allowing our service team the true pleasure of assisting you! We are thrilled to know Dave Miler is your service advisor as he is truly one of the best in the business and committed to see that his guests always receive the highest level of service and care at each and every visit. We are thrilled to know about yours! Kind regards, Your Friends and Family at Fletcher Jones Imports

September 11, 2021

If you want to experience the best....go to Fletcher Jones Mercedes Benz...I have NEVER had a bad experience from the moment you drive in to the moment you pick up your "clean " car from Valet....Jolene More

by G&T
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Azalea in Customer Relations...5 Stars toooooooo!, Jolene Jimerson
Report | Print
Sep 11, 2021 -

Fletcher Jones Imports responded

Hi there, Our team is flattered to know that your recent service experience was nothing short of excellent and we truly appreciate you complementing Jolene and Azalea on their commitment to ensure that each guest receive their car back in tip-top shape! Thank you for the opportunity to serve you! We look forward to assisting you with all of your Mercedes-Benz needs! Well wishes, Your Friends and Family at Fletcher Jones

September 09, 2021

I experienced a dead battery and was concerned that the alternator might be the problem. The dealership checked it and it is fine. They did a good job. More

by Doug
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Sutton
Report | Print
Sep 20, 2021 -

Fletcher Jones Imports responded

Hi Doug, Our team was pleased to read that the team at Fletcher Jones Imports was able to work with you regarding your recent battery concerns, as well as providing feedback regarding your alternator. We are thrilled to hear all worked out well and the great support you experienced working with our team of service experts. Please feel welcome to contact us anytime. Kind Wishes, Kimberlee Camargo Reputation and Brand Ambassador

September 09, 2021

Mercedes’s made it easy to get my service fast and efficiently. Danielle was very nice and she was quick. I’m happy with my car and the service they provided. More

by Sheeva
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle Kerley
Report | Print
Sep 20, 2021 -

Fletcher Jones Imports responded

Hi Sheeva, Thank you so much for taking the time to share your amazing recommendations with everyone! Your kind rating about our service team show our dedication in providing world-class Mercedes-Benz Service experiences! Looking forward to your next scheduled service visit with us! Best, Kimberlee Camargo Reputation and Brand Ambassador

September 06, 2021

Great service from Cal! Gets the job done quickly and without hassle. Have been able to get in with little wait. Highly recommend Sprinter service More

by ssantoski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cal
Report | Print
Sep 08, 2021 -

Fletcher Jones Imports responded

Hello, Our team is flattered to know that your recent service experience was nothing short of excellent and we truly appreciate you complementing Cal and their commitment to ensure that guest receive their car back in tip-top shape! Thank you for the opportunity to serve you! We look forward to assisting you with all of your Mercedes-Benz needs! Kind regards, Your Friends and Family at Fletcher Jones Imports

September 06, 2021

As always the service at this facility is great. It is basically because of them that I keep buying and coming to Mercedes Dennis has been “my go to guy” for the last 17 years. More

by Jennymay4189
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
Report | Print
Sep 08, 2021 -

Fletcher Jones Imports responded

Hi Jenny, Our entire service team greatly appreciates your amazing 5 star review! Your wonderful comments about the positive service experience you had with Dennis is wonderful to read of. We truly consider our guests family and thrilled to know the kind manner the service team attended to you with. Thank you for your business and the opportunity to serve you! Best regards, Your Friends and Family at Fletcher Jones Imports

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