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Fletcher Jones Imports

Las Vegas, NV

4.9
2,092 Reviews

7300 West Sahara Avenue

Las Vegas, NV

89117

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Showing 2,092 reviews

October 09, 2021

excellent service as always dave. is awesome..they offered a driver as a courtesy service.while my car was being repaired with a new battery More

by becca
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Miller
Oct 09, 2021 -

Fletcher Jones Imports responded

Hi Becca, Thank you for the opportunity to serve you! The safety and satisfaction of our guests is important to us. We are thrilled to know of the great efforts put forth during your service visit and appreciate you complimenting our level of professionalism. Our team is looking forward to welcoming you back. All the Best, Your Friends and Family at Fletcher Jones Imports

October 08, 2021

Service was great from beginning to finish. Coming from a different area I was hesitant but everything was great! More

by jose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
LaRoyne Brown
Oct 08, 2021 -

Fletcher Jones Imports responded

Hello Jose, Thank you for the opportunity to serve you! The safety and satisfaction of our guests is important to us. We are thrilled to know of the great efforts put forth during your service visit and appreciate you complimenting our level of professionalism. Our team is truly flattered to have such heartfelt recommendations and look forward to welcoming you again soon! Take Care, Your Friends and Family at Fletcher Jones Imports

October 08, 2021

Service st Fletcher Jones is always amazing and yesterday was no different. Danielle is terrific. Very easy to make appointment at a time and day that works and once there, everything happens on schedule. I More

by Timber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle Kerley
Oct 08, 2021 -

Fletcher Jones Imports responded

Hello Timber, It's really rewarding hearing that Danielle was able to assist and provide you with amazing service throughout your recent visit with us. Guest satisfaction is our highest priority and we are thankful for your kind feedback. We'll be sure to pass along the kind words expressed on your behalf. Our team of experts are looking forward to serving you for many more years to come and are here to help should you need us. All the Best, Your Friends and Family at Fletcher Jones Imports

October 08, 2021

Have been a customer for many years and being a single woman, I depend on Dennis Eich and Fletcher-Jones to make sure my car is safe and running well. More

by kgricci
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
Oct 08, 2021 -

Fletcher Jones Imports responded

Hi Kgricci, Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with Dennis Eich. Thank you for allowing Dennis the privilege to earn your business and attend to your service needs! We put customer experience and satisfaction as our priority, your review reaffirms the hard work we put in everyday! Our team is looking forward to assisting you for many years to come and are here to help should you need us. Warm Wishes, Your Friends and Family at Fletcher Jones Imports

October 08, 2021

Excellent services from A to Z. Friendly staff from vallet service, nice loaner vehicle, great advisor Dennis. And my car is fine for now so I believe your high skilled technicians to do a great mainte More

by Tien
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
Oct 08, 2021 -

Fletcher Jones Imports responded

Hello Tien, Thank you for the opportunity to serve you! The safety and satisfaction of our guests is important to us. We are thrilled to know of the great efforts put forth during your service visit and appreciate you complimenting our level of professionalism. It's wonderful to hear that Dennis assisted with getting your vehicle in tip-top shape and returned to you all within a timely manner! We are truly flattered to have such heartfelt recommendations and look forward to serving you for many years to come! All the Best, Your Friends and Family at Fletcher Jones Imports

October 07, 2021

Scheduling an appointment with as easy as going online and getting everything set up received several emails and phone calls before my appointment as a reminder and just to confirm. Arrive the day of my a More

by Ceena_garrett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Miller
Oct 07, 2021 -

Fletcher Jones Imports responded

Hi Ceena_garrett, Thank you for the opportunity to serve you! The safety and satisfaction of our guests is important to us. We are thrilled to know of the great efforts put forth during your service visit and appreciate you complimenting our level of professionalism. We're truly flattered to have such heartfelt recommendations and to have earned your business. Our team is looking forward to welcoming you again soon! All the Best, Your Friends and Family at Fletcher Jones Imports

October 07, 2021

It is a pleasure working with LaRoyne. I’m sorry I had It is a pleasure working with LaRoyne. I’m sorry I had an awful experience with one of your other advisors a few months ago, which is the only reaso More

by JJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle Kerley, LaRoyne Brown
Oct 12, 2021 -

Fletcher Jones Imports responded

Hi JJ, Thank you for being a valued part of our Fletcher Jones family! We are so pleased to know that you had a pleasant visit with LaRoyne and truly appreciate having the opportunity to provide you the necessary support and service during your recent visit. If you do have any outstanding questions or concerns, please always feel welcome to contact us. Sincere Regards, Kimberlee Camargo Reputation and Brand Ambassador

October 07, 2021

Service is good 4/5, I wish I get loan car for a week maintenance. More

by Stan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Clough
Oct 12, 2021 -

Fletcher Jones Imports responded

Hello Stan, All of us at Fletcher Jones Imports go to extraordinary lengths to deliver the best possible experience to all of our guests and appreciate your kind feedback and rating. Please know we will always do our best to provide alternate transportation for our guests and do offer our shuttle when the loaner capacities fulfilled. Thank you for your helpful insight and please always feel welcome to contact us. Sincere Regards, Kimberlee Camargo Reputation and Brand Loyalty Manager

October 06, 2021

I dealt with Josh S. at JFI years ago, and have recently bought two used Mercedes. I was thrilled to see Josh S. there as I went to my appointment and was handled courteously and professionally as usual. More

by Joe G
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Sutton
Oct 06, 2021 -

Fletcher Jones Imports responded

Hello Joe G, Congratulations on your gorgeous Benz purchase! Thank you for choosing Fletcher Jones Imports! It is our top priority to give guests an amazing experience. With that being said, it is a delight to hear Josh S ensured you had a great time while searching for the perfect vehicle that best suits your needs! It was our pleasure to help you get to know every aspect of your vehicle. We'll be sure to relay over the kind words expressed on your behalf. Our team is truly grateful for your business and recommendations and look forward to working with you for many years to come and are here to help should you need us. We're wishing you many miles of enjoyment! All the Best, Your Friends and Family at Fletcher Jones Imports

October 05, 2021

Called to setup service appointment and date and time was setup right away no waiting. More

by Smithriza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Sutton
Oct 06, 2021 -

Fletcher Jones Imports responded

Hi Smithriza, We greatly appreciate you taking the time to post your 5-stars review! It's wonderful to hear that our team delivered an exceptional experience! Thank you for allowing us the opportunity to earn your business and we're looking forward to seeing you again at your next scheduled interval. Warm Wishes, Your Friends and Family at Fletcher Jones Imports

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