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Fletcher Jones Imports

Las Vegas, NV

Overview
Reviews
Vehicles
4.9
2,089 Reviews
Call Dealership (702) 364-2700
View Awards

7300 West Sahara Avenue

Las Vegas, NV

89117

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Showing 2,089 reviews

October 24, 2021

John was great! He explained everything so I could understand and my car was sparkly clean! More

by Rusti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Clough
Report | Print
Oct 25, 2021 -

Fletcher Jones Imports responded

Hi Rusti, Thank you for allowing John the privilege to earn your business and attend to your service needs! We'll be sure to pass along the kind words expressed on your behalf. We are truly flattered to have such heartfelt recommendations and look forward to serving you for many years to come! Warm Wishes, Your Friends and Family at Fletcher Jones Imports

October 23, 2021

They were attentive for sure and Josh answered all my questions even though I knew he was busy. More

by Ameenah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Sutton
Report | Print
Oct 23, 2021 -

Fletcher Jones Imports responded

Hi Ameenah, It's really rewarding hearing that Josh went above and beyond with getting your vehicle in tip-top shape and returned to you all within a timely manner. Guest satisfaction is our highest priority and we are thankful for your kind feedback. Our team is looking forward to serving you for many years to come and are here to help should you need us. Warm Wishes, Your Friends and Family at Fletcher Jones Imports

October 23, 2021

The service at FJM is the best ever. Due to Jolene Jimerson's excellent customer service. Car dealerships are usually annoying but she makes it easy More

by lezaheed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ivan Hoff, Joseph Martinez, Jolene Jimerson
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Oct 25, 2021 -

Fletcher Jones Imports responded

Hi Lezaheed, Thank you for the opportunity to serve you! We are thrilled to know of the great efforts put forth during your service visit with Jolene Jimerson and appreciate you complimenting our level of professionalism. We'll be sure to pass along the kind words expressed on your behalf. Our team of associates are looking forward to serving you for many years to come! Best Wishes, https://www.dealerrater.com/dp/5269/reviews# Your Friends and Family at Fletcher Jones Imports

October 23, 2021

Always great service. Definitely recommend this service department to anyone with a Benz. They always fit me in right away when I need it. More

by Melvegas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
LaRoyne Brown
Report | Print
Oct 25, 2021 -

Fletcher Jones Imports responded

Hi Melvegas, Thank you for allowing our team the privilege to earn your business and attend to your service needs! Our team is truly flattered to have such heartfelt recommendations and look forward to serving you for many years to come! Please feel free to reach out to us if we can be of any further assistance to you now or in the future. Take Care, Your Friends and Family at Fletcher Jones Imports

October 22, 2021

Great service! Service was easy to schedule, loaner was excellent and service completed quickly. Text notification that car was ready. Service advisor very friendly and professional. More

by judy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Miller
Report | Print
Oct 23, 2021 -

Fletcher Jones Imports responded

Hi Judy, Thank you so much for your awesome review and 5-stars rating! Your wonderful rating reflects our mission; delivering world-class service experiences! Providing a loaner vehicle is one of the many perks we offer to our guests. Our team is looking forward to serving you for many years to come and are here to help should you need us. Please feel free to reach out to us if we can be of any further assistance to you now or in the future. Best Wishes, Your Friends and Family at Fletcher Jones Imports

October 22, 2021

Friendly staff, kept me informed of the progress on my car service, gave me a great loaner, car came back super clean!! I especially want to give kudos to David Miller -my service advisor- such a nice guy More

by Heidi2772
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Miller
Report | Print
Oct 23, 2021 -

Fletcher Jones Imports responded

Hi Heidi2772, Thank you for the opportunity to serve you! We are thrilled to know of the great efforts put forth during your service visit with David Miller and appreciate you complimenting our level of professionalism. We'll be sure to pass along the kind words expressed on your behalf. We're looking forward to seeing you again at your next scheduled interval. All the Best, Your Friends and Family at Fletcher Jones Imports

October 22, 2021

The dealership is exceptional. The service personal ensures that your needs for your vehicle is completely taken care of. More

by LVObserver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Cote
Report | Print
Oct 23, 2021 -

Fletcher Jones Imports responded

Hi LVObserver, Thank you for the opportunity to serve you! We are thrilled to know of great efforts put forth during your service visit and appreciate you complimenting our level of professionalism. We'll be sure to pass along the kind words expressed on your behalf. Our team is looking forward to serving you for many years to come and are here to help should you need us. All the Best, Your Friends and Family at Fletcher Jones Imports

October 22, 2021

Such a pleasure to do business with this dealership . Cookie is the best sales associate, she is kind, caring and try’s to make the experience pleasant More

by Cbesuden6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cookie Ackley, Jolene Jimerson
Report | Print
Oct 23, 2021 -

Fletcher Jones Imports responded

Hi Cbesuden6, Congratulations on your beautiful purchase! Thank you for choosing Fletcher Jones Imports! It is our top priority to give guests an outstanding experience. With that being said, it is a delight to hear Cookie ensured you had a great time while searching for the perfect vehicle that best suits your needs! It was our pleasure to help you get to know every aspect of your vehicle. Our team is wishing you many miles of enjoyment! Take Care, Your Friends and Family at Fletcher Jones Imports

October 21, 2021

LeRon my advisor was great the part needed wa in before the time and car was fixed More

by Arcadiabent3
Recommend Dealer
Yes
Employees Worked With
LeRon
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Oct 21, 2021 -

Fletcher Jones Imports responded

Hi Arcadiabent3, We greatly appreciate you taking the time to post your 5-stars review! It's wonderful to hear that LeRon delivered an exceptional service experience! Thank you for allowing us the opportunity to earn your business and we're looking forward to seeing you again at your next scheduled interval. Best Wishes, Your Friends and Family at Fletcher Jones Imports

October 21, 2021

Josh Keep me updated was efficient and made callbacks He was polite and very friendly More

by Ranjones1921
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Sutton
Report | Print
Oct 21, 2021 -

Fletcher Jones Imports responded

Hi Ranjones1921, Thank you for the opportunity to serve you! It's wonderful hearing that Josh went above and beyond with getting your vehicle in tip-top shape and returned to you all within a timely manner. We'll be sure to xxx along the kind words expressed on your behalf. Our team is looking forward to serving you for many years to come! Take Care, Your Friends and Family at Fletcher Jones Imports

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