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Fletcher Jones Imports

Las Vegas, NV

Overview
Reviews
Vehicles
4.9
2,092 Reviews
Call Dealership (702) 364-2700
View Awards

7300 West Sahara Avenue

Las Vegas, NV

89117

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Showing 2,092 reviews

October 29, 2021

Best service and best people to deal with starting from my service guy Dave Miller ending with the check out people More

by Ruby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Miller
Report | Print
Oct 30, 2021 -

Fletcher Jones Imports responded

Hi Ruby! Thank you for coming into service. We're so pleased that you had an amazing experience with Dave! We always strive for the best for our guests. Can't wait to see you next time! Best, Your friends and family at Fletcher Jones Imports

Oct 31, 2021 -

Ruby responded

Thank you so much again

October 29, 2021

I always experience a seamless process getting my car serviced and being provided a loaner vehicle More

by kgarfield
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jolene Jimerson
Report | Print
Oct 30, 2021 -

Fletcher Jones Imports responded

Hello! Thank you for taking the time to come in and work with us! We're so happy to hear of your great experience. We look forwards to serving you next time. Best, Fletcher Jones Imports

October 28, 2021

Jason and everyone, jumped in and helped us with our car emergency. We had a flat tire on the I15 and Dannielle got us towing from MBZ. Thank you! More

by scottterryone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Cote, Cookie Ackley, Danielle Kerley
Report | Print
Oct 28, 2021 -

Fletcher Jones Imports responded

Hello Scottterryone, The team at Fletcher Jones Imports appreciates you taking the time to share your kind sediments regarding your visit with Jason and Danielle. Your wonderful rating reflects our mission; delivering world-class service experiences! It brings us so much joy hearing that both Jason and Danielle assisted with getting your vehicle in tip-top shape and returned to you all within a timely fashion! We'll be sure to pass along the kind words expressed on your behalf. Our team is grateful for your business and recommendations and look forward to working with you for many years to come and are here to help should you need us. All the Best, Your Friends and Family at Fletcher Jones Imports

October 27, 2021

LaRoyne and the entire staff at Fletcher Jones Imports is top notch. I always feel like the queen that I am when I visit there for anything. I am now on my 4TH Mercedes from Fletcher Jones! Keep up the grea More

by jthornhill2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
LaRoyne Brown
Report | Print
Oct 27, 2021 -

Fletcher Jones Imports responded

Hi Jthornhill2, Thank you for leaving us this wonderful 5-stars rating! We are thrilled to know of the great efforts put forth during your service visit with LaRoyne and appreciate you complimenting our level of professionalism. We'll be sure to pass along the kind words expressed on your behalf. Our team of experts are looking forward to serving you for many years to come and are here to help should you need us. Take Care, Your Friends and Family at Fletcher Jones Imports

October 27, 2021

David Miller was very professional in his communication with me and went beyond to get the best result. His response to my situation has put Mercedes as my go to company for future car needs. More

by garycar
Recommend Dealer
Yes
Employees Worked With
Dave Miller
Report | Print
Oct 27, 2021 -

Fletcher Jones Imports responded

Hi Garycar, It's really rewarding hearing that Dave Miller assisted and provided you with amazing service throughout your recent visit with us. We'll be sure to pass along the kind words expressed on your behalf. Our team of associates are looking forward to seeing you again at your next scheduled interval! Take Care, Your Friends and Family at Fletcher Jones Imports

October 27, 2021

Always professional and upfront with repairs and cost of such. Also having a loaner for such times is very beneficial More

by Carmarie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Clough
Report | Print
Oct 29, 2021 -

Fletcher Jones Imports responded

Hello, Thank you so much for taking the time to share your amazing review with everyone! Your kind comments about our service team show our dedication in providing world-class Mercedes-Benz Service experiences! Looking forward to your next scheduled service visit with us! All the Best, Kimberlee Camargo Reputation and Brand Ambassador Kim.camargo@fletcherjones.com

October 27, 2021

Service was as indicated by the Consultant. My car’s starter does not hesitate as long as it has been. The shuttle arrived in a timely manner and the drivers were pleasant as was the drive. In all my y More

by mctyeire
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doris Newton, Danielle Kerley
Report | Print
Oct 27, 2021 -

Fletcher Jones Imports responded

Hi McTyeire, We greatly appreciate you leaving us this amazing 5-stars review and complimenting our level of professionalism! It's wonderful hearing that our team of experts were able to get your vehicle in tip-top shape and returned to you all within a timely manner. Providing a courtesy car wash is one of the many perks we offer to our guests. Please feel free to reach out to us if we can be of any further assistance to you now or in the future. Warm Wishes, Your Friends and Family at Fletcher Jones Imports

October 26, 2021

My service advisor Josh Sutton and his team are just phenomenal! As always have provided exceptional service and always exceeded my expectations! More

by Vivid violet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Sutton, Danielle Kerley
Report | Print
Oct 26, 2021 -

Fletcher Jones Imports responded

Hi Vivid Violet, It's really rewarding hearing that Josh Sutton went above and beyond with getting your vehicle repaired and returned to you all within a timely fashion! We're so glad you like Josh's work! We'll be sure to pass along the kind words expressed on your behalf. Our team is looking forward to assisting you for many more years to come and are here to help should you need us. Best Wishes, Your Friends and Family at Fletcher Jones Imports

October 26, 2021

Excellent service experience David and Loaner service, my vehicle washed and cleaned inside and delivered in a timely manor More

by otisp
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Miller
Report | Print
Oct 27, 2021 -

Fletcher Jones Imports responded

Hi Otisp, Thank you for leaving us this amazing 5-stars rating! It brings us so much joy hearing that David went above and beyond with getting your vehicle in tip-top shape and returned to you all within a timely fashion! Providing a loaner vehicle is one of the many perks we offer to our guests. Our team is grateful to have earned your business and we're looking forward to serving you for many years to come and are here to help should you need us. All the Best, Your Friends and Family at Fletcher Jones Imports

October 25, 2021

I have been a customer for about six years and for that amount of time I have the most respect of what all employee of Fletcher Jones provide with it's customers. Job well done to your entire organization. More

by MarioGonzalvo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
Report | Print
Oct 26, 2021 -

Fletcher Jones Imports responded

Hello Mario, Thank you for your business and the opportunity to serve you! Our team is honored to have such genuine feedback regarding the profoundly helpful, informative and result oriented service your experience during each visit with Dennis and our team at Fletcher Jones Imports. We strive to ensure guests receive the highest level of service and thrilled to have earned your confidence and loyalty! Please feel welcome to contact us anytime! Warmest wishes, Kimberlee Camargo Reputation and Brand Loyalty Manager Kim.camargo@fletcherjones.com

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