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Fletcher Jones Imports

Overview Reviews (2,089) Inventory (416)

Fletcher Jones Imports

Name: Fletcher Jones Imports
Address: 7300 West Sahara Avenue, Las Vegas, NV, 89117, US
Telephone: (702) 364-2700
Rating: 4.9

4.9

2,089 Reviews

7300 West Sahara Avenue, Las Vegas, Nevada 89117

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Sales: (702) 364-2700

Service: (702) 364-2701

Parts: (702) 364-2758

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Fletcher Jones Imports

Las Vegas, NV

Overview

Reviews

Vehicles

4.9

2,089 Reviews

Call Dealership (702) 364-2700

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7300 West Sahara Avenue

Las Vegas, NV

89117

Directions

4.9

2,089 Reviews

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View 14 Awards

This rating includes all dealership reviews, with more weight given to recent reviews.

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View 14 Awards

Overview Reviews (2,089) Inventory (416)

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Sales: (702) 364-2700

Service: (702) 364-2701

Parts: (702) 364-2758

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Showing 2,089 reviews

November 02, 2021

SERVICE VISIT

The dealership is very lucky to have Jason Cote as their service manager. Sincerely hope to have the same service manager for next visit. service manager. Sincerely hope to have the same service manager for next visit. More

by Bobby

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Jason Cote

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Nov 02, 2021 -

Fletcher Jones Imports responded

Hello Bobby! Thank you for coming in and taking the time to work with Jason. We're thrilled to hear you had such an amazing experience. We look forward to assisting you again in the future! Best, Your friends and family at Fletcher Jones Imports

November 01, 2021

SERVICE VISIT

Dennis Eich and your entire service department were exceptional, as always! We always know we will be well taken care of. Thank you! exceptional, as always! We always know we will be well taken care of. Thank you! More

by jeanneg

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Dennis Eich

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Nov 01, 2021 -

Fletcher Jones Imports responded

Hi Jeanneg, Thank you for the opportunity to serve you! We are thrilled to know of the great efforts put forth during your service visit with Dennis Eich and appreciate you complimenting our level of professionalism. We'll be sure to relay over the kind words expressed on your behalf. Our team is grateful for your business and recommendations and look forward to welcoming you again soon! Best Wishes, Your Friends and Family at Fletcher Jones Imports

October 31, 2021

SERVICE VISIT

Deniss was polite and on time.my car was done in a timely manner, They sent a report to me and the car was clean and washed. manner, They sent a report to me and the car was clean and washed. More

by alidonboli

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Dennis Eich

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Nov 01, 2021 -

Fletcher Jones Imports responded

Hi Alidonboli, Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with Dennis and appreciate you complimenting our level of professionalism. We'll be sure to pass along the kind words expressed on your behalf. Providing a courtesy car wash is one of the many perks we offer to our guests. Our team is looking forward to serving you for many years to come and are here to help should you need us. Take Care, Your Friends and Family at Fletcher Jones Imports

October 31, 2021

SERVICE VISIT

I have been going to this place for service for nearly 7 years, people have been very cordial and helpful. My Service Department contact is Dennis Eich and he has been very professional, helpful and friend years, people have been very cordial and helpful. My Service Department contact is Dennis Eich and he has been very professional, helpful and friendly. I value his advice on my car. More

by Dr. Rampur

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Dennis Eich

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Nov 01, 2021 -

Fletcher Jones Imports responded

Hi Dr. Rampur, Thank you so much for your awesome review and 5-stars rating! Your wonderful rating reflects our mission; delivering world-class service experiences! It brings us so much joy hearing that Dennis Eich went above and beyond with getting your vehicle in tip-top shape and returned to you all within a timely fashion! We'll be sure to relay over the kind words expressed on your behalf. Our team of associates are looking forward to seeing you again at your next scheduled interval. All the Best, Your Friends and Family at Fletcher Jones Imports

October 30, 2021

SERVICE VISIT

I appreciate the discount FJ sent me in the mail regarding a B Service discount. Scheduling my appointment on the phone was easy. The person who took my call was very friendly and accomodating. Of regarding a B Service discount. Scheduling my appointment on the phone was easy. The person who took my call was very friendly and accomodating. Of course Jason (our service agent) is superb! He's more than what's expected. He's thorough, friendly, caring, listens well and most professional. Jason represents FJ perfectly. Whether we're bringing in my husband's 2000 E or my 2019 C suv, he's always treated us professionally and with understanding and knowledgeable of what the car needs. Because of Jason's professionalism my husband will be looking for a new MB next fall. We know when our vehicles need service, Jason will make sure our vehicles are taken care of. The cashier was pleasant and professional too. More

by mcrae239

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Jason Cote

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Oct 30, 2021 -

mcrae239 responded

The service at Fletcher Jones Mercedes Benz is so professional, friendly and accomodating. Jason is our service agent and always gives us great service. We trust his recommendations and knowledge.

Oct 30, 2021 -

Fletcher Jones Imports responded

Hello! Thank you for taking the time to come in and work with Jason. We're so glad to hear of your phenomenal experience with him and his team! We strive for our service to be the best to make sure all our guests know exactly what's going on, and to make sure they leave happy and satisfied. We look forward to seeing you next time and are excited to assist you when you begin the search for a new vehicle! Best, Your friends and family at Fletcher Jones Imports

October 29, 2021

SERVICE VISIT

The staff and my service was exceptional on all levels. My car was repaired and delivered clean and in record time. My car was repaired and delivered clean and in record time. More

by Ernie

Customer Service

Friendliness

Recommend Dealer

Yes

Employees Worked With

JR Gutirrez, Danielle Kerley

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Oct 29, 2021 -

Fletcher Jones Imports responded

Hi Ernie, Guest satisfaction is important to us and we could not be more pleased to have you complement our level of service by rewarding us with your kind recommendations! Our team is truly grateful for your patronage and the opportunity to serve you! Please feel welcome to contact us anytime. Best Wishes, Kimberlee Camargo Reputation and Brand Ambassador Kim.camargo@fletcherjones.com

October 29, 2021

SALES VISIT - USED

I had a great experience at fletcher Jones imports, Alex I had a great experience at fletcher Jones imports, Alex Adibi !!! Found the exact car I wanted in tip-top shape at a fair price with excellent custo I had a great experience at fletcher Jones imports, Alex Adibi !!! Found the exact car I wanted in tip-top shape at a fair price with excellent customer service and attention-to-detail. I highly recommend Alex Adibi to anyone looking for their dream ride. In and out process works with you for you No rush no hassle greatest experience ever hands downs !!!! More

by Coryyoung857

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Alexander Adibi

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Oct 30, 2021 -

Fletcher Jones Imports responded

Hello Coryyoung857! Thank you for coming in, and congratulations on your beautiful new car! We're so thrilled to hear that your experience with Alex went well. We strive to be efficient and helpful to give our guests the best experience. Best, Your family and friends at Fletcher Jones Imports

October 29, 2021

SERVICE VISIT

I always experience a seamless process getting my car serviced and being provided a loaner vehicle serviced and being provided a loaner vehicle More

by kgarfield

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Jolene Jimerson

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Oct 30, 2021 -

Fletcher Jones Imports responded

Hello! Thank you for taking the time to come in and work with us! We're so happy to hear of your great experience. We look forwards to serving you next time. Best, Fletcher Jones Imports

October 29, 2021

SERVICE VISIT

Best service and best people to deal with starting from my service guy Dave Miller ending with the check out people my service guy Dave Miller ending with the check out people More

by Ruby

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Dave Miller

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Oct 30, 2021 -

Fletcher Jones Imports responded

Hi Ruby! Thank you for coming into service. We're so pleased that you had an amazing experience with Dave! We always strive for the best for our guests. Can't wait to see you next time! Best, Your friends and family at Fletcher Jones Imports

Oct 31, 2021 -

Ruby responded

Thank you so much again

October 28, 2021

SERVICE VISIT

Jason and everyone, jumped in and helped us with our car emergency. We had a flat tire on the I15 and Dannielle got us towing from MBZ. Thank you! emergency. We had a flat tire on the I15 and Dannielle got us towing from MBZ. Thank you! More

by scottterryone

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Jason Cote, Cookie Ackley, Danielle Kerley

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Oct 28, 2021 -

Fletcher Jones Imports responded

Hello Scottterryone, The team at Fletcher Jones Imports appreciates you taking the time to share your kind sediments regarding your visit with Jason and Danielle. Your wonderful rating reflects our mission; delivering world-class service experiences! It brings us so much joy hearing that both Jason and Danielle assisted with getting your vehicle in tip-top shape and returned to you all within a timely fashion! We'll be sure to pass along the kind words expressed on your behalf. Our team is grateful for your business and recommendations and look forward to working with you for many years to come and are here to help should you need us. All the Best, Your Friends and Family at Fletcher Jones Imports

Fletcher Jones Imports

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