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Fletcher Jones Imports

Las Vegas, NV

Overview
Reviews
Vehicles
4.8
2,100 Reviews
Fletcher Jones Imports is Las Vegas' premier Mercedes-Benz dealership for nearly 40 years. Our commitment is to your complete and total satisfaction. Whether you're looking for a new Mercedes-Benz or are having one serviced, we provide superior value and an unsurpassed level of service. Visit us today and experience the Fletcher Jones Difference.
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7300 West Sahara Avenue

Las Vegas, NV

89117

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Showing 2,100 reviews

November 12, 2021

Danielle Kerley always goes above and beyond when servicing my car and keeping me updated on the status!!! More

by Mercedes 300
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Kerley
Report | Print
Nov 12, 2021 -

Fletcher Jones Imports responded

Hi there! Thank you for coming in and working with Danielle! We're so glad to hear that your visit went well and you were kept updated. We love to make sure you're up to date on everything so you know exactly what's going on! We look forward to serving you again in the future. Best, Your friends and family at Fletcher Jones Imports

November 12, 2021

Attended to by the dealership service(Dennis Eich)as soon as a got to the service area. My first time and am really impressed with everything from dropping, the lounge area up to my checking out at the cashi More

by guideng
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
Report | Print
Nov 15, 2021 -

Fletcher Jones Imports responded

Hello! Thank you for coming in for service. We always try our best to make sure every guest is welcomed warmly and that we are efficient as we can be. We look forward to serving you again. Best, Your friends and family at Fletcher Jones Imports

November 12, 2021

Very professional and fast service. Jolene was helpful and she communicated very well. The loaner department was also friendly and fast. More

by x4sinyc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jolene Jimerson
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Nov 12, 2021 -

Fletcher Jones Imports responded

Hi! Thank you for coming into service and taking the time to work with us. We're pleased to hear that your experience with Jolene went well! We look forward to serving you again in the future. Best, Your friends and family at Fletcher Jones Imports

November 11, 2021

Always get great service, above and beyond my expectations. Feel confident my vehicle is up specs for worry free travel More

by zpatz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Kerley
Report | Print
Nov 11, 2021 -

Fletcher Jones Imports responded

Hello! Thank you for coming in and taking the time to work with us. We are so glad to hear your service visit was great and we look forward to serving you again. Best, Your friends and family at Fletcher Jones Imports

November 11, 2021

they exceed expectations every time we have our car serviced by Fletcher Jones Mercedes Imports. More

by MarkowNet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Miller
Report | Print
Nov 11, 2021 -

Fletcher Jones Imports responded

Hello MarkowNet, Thank you for coming in and taking the time with us. We're so glad to hear of your wonderful service appointment. We look forward to serving you again in the future. Best, Your friends and family at Fletcher Jones Imports

Nov 11, 2021 -

MarkowNet responded

They are the best in all respects.

Nov 11, 2021 -

MarkowNet responded

Flecher Jones is the best in all respects.

November 11, 2021

Very friendly and courteous staff and willing to help and solve the problem. And also very nice More

by Ediceburg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandy Wolff, Dennis Eich
Report | Print
Nov 11, 2021 -

Fletcher Jones Imports responded

Hi! Thank you for coming in and taking the time to work with us. We are so glad to hear your service reservation went well. We look forward to assisting you again in the future. Best, Fletcher Jones Imports

November 10, 2021

Customer service is great and they are very friendly. They care about the customer and what they need More

by golenazm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LaRoyne Brown
Report | Print
Nov 11, 2021 -

Fletcher Jones Imports responded

Hello! Thank you for coming in! We are so glad to hear your review. We strive for excellent customer service and I am glad we got that for you. We look forward to serving you again. Best, Your friends and family at Fletcher Jones Imports

November 10, 2021

Another great service experience. Dennis is always the best! Super fast communication with text and payment online is awesome. Thanks again! More

by michaeljhale
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
Report | Print
Nov 11, 2021 -

Fletcher Jones Imports responded

Hello! Thank you for coming into service. We're so glad your experience went well with Dennis and we look forward to having you come back for your next service. Best, Your friends and family at Fletcher Jones Imports

November 10, 2021

I always use this dealer to fix my car they always do the job right the first time . They have great customer service More

by GTBTK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose, Krista Alshouse, Dennis Eich
Report | Print
Nov 11, 2021 -

Fletcher Jones Imports responded

Hi! Thank you for coming in and taking the time to work with us. We're so glad to hear that your service visit went well! We look forward to assisting you again in the future. Best, Your friends and family at Fletcher Jones Imports

November 10, 2021

Jason is the best service rep. I will always go back for my car’s maintenance. More

by yaltina
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ivan Hoff, Jason Cote
Report | Print
Nov 11, 2021 -

Fletcher Jones Imports responded

Hello Yaltina, Thank you for coming in for service. We are so glad it went well and that we will be seeing you again. We look forward to it! Best, Your friends and family at Fletcher Jones Imports

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