Fletcher Jones Imports

My car had given a warning that the Battery was low. I was able to see a technician on the same day that I called. Between Rex Babin and David Miller my problem was resolved satisfactorily. was able to see a technician on the same day that I called. Between Rex Babin and David Miller my problem was resolved satisfactorily. More

Estimated time was correct on the oil change, but it’s sad that the coffee shop was closed on Saturday. sad that the coffee shop was closed on Saturday. More

It was our first time at this dealership. We needed service and it was an exceptional experience! While picking up our car we saw another car we were interested in. We gave the salesman the information service and it was an exceptional experience! While picking up our car we saw another car we were interested in. We gave the salesman the information on our car to value the trade and he was going to call us back…. He never called. More

All good. I was glad to be able to get a loaner car because a part was needed to be ordered for a repair. because a part was needed to be ordered for a repair. More

Professionally friendly, quick and I formed in my reason for visit. John was very nice! for visit. John was very nice! More

My service advisor Dennis Eich is absolutely amazing! He's very thorough when it comes to my service needs. The level of communication & customer service surely exceeds my expectations. He's very thorough when it comes to my service needs. The level of communication & customer service surely exceeds my expectations. More

I had the most beautiful and great experience at this location , Alex Adibi took care of me in the purchase of my first Mercedes benz , he make me feel like a family member , please be sure to talk to Al location , Alex Adibi took care of me in the purchase of my first Mercedes benz , he make me feel like a family member , please be sure to talk to Alex if you are looking for a new car . Great personality , responsibility and the best attitude posible . More

My service advisor Danielle is wonderful. She handles everything quickly and competently. The only thing I wish you'd bring back is the car wash service that was provided even when you weren't having se everything quickly and competently. The only thing I wish you'd bring back is the car wash service that was provided even when you weren't having service. It is missed greatly. More

Standard “B” service and refresh of the nav system. Provided a replacement car while mine was in the shop. Called late afternoon for pickup and upon return to the dealer, everything was ready for me. N Provided a replacement car while mine was in the shop. Called late afternoon for pickup and upon return to the dealer, everything was ready for me. NORMAL EXCELLENT SERVICE More

A cut above traditional auto service. Courtesy, concern, and a full written explanation of the issues was provided. and a full written explanation of the issues was provided. More