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Fletcher Jones Imports

Las Vegas, NV

Overview
Reviews
Vehicles
4.9
2,092 Reviews
Call Dealership (702) 364-2700
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7300 West Sahara Avenue

Las Vegas, NV

89117

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Showing 2,092 reviews

November 12, 2021

Danielle Kerley always goes above and beyond when servicing my car and keeping me updated on the status!!! More

by Mercedes 300
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle Kerley
Report | Print
Nov 12, 2021 -

Fletcher Jones Imports responded

Hi there! Thank you for coming in and working with Danielle! We're so glad to hear that your visit went well and you were kept updated. We love to make sure you're up to date on everything so you know exactly what's going on! We look forward to serving you again in the future. Best, Your friends and family at Fletcher Jones Imports

November 12, 2021

Attended to by the dealership service(Dennis Eich)as soon as a got to the service area. My first time and am really impressed with everything from dropping, the lounge area up to my checking out at the cashi More

by guideng
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
Report | Print
Nov 15, 2021 -

Fletcher Jones Imports responded

Hello! Thank you for coming in for service. We always try our best to make sure every guest is welcomed warmly and that we are efficient as we can be. We look forward to serving you again. Best, Your friends and family at Fletcher Jones Imports

November 12, 2021

The pick up and delivery service is terrific. Just what I needed for my busy schedule! More

by Jeany
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darren, Dave Miller
Report | Print
Nov 12, 2021 -

Fletcher Jones Imports responded

Hello Jeany, We're so glad to hear that your pick up and delivery went smoothly! We love being able to accommodate our guests when they're as busy as you are! We look forward to serving you again. All the best, Your friends and family at Fletcher Jones Imports

November 12, 2021

Excellent service from greeter at the street to service advisor to loaner car representative to check out. All 4 people I was serviced by it was amazing. More

by Msdezgnr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Mondesi, Dave Miller, Danielle Kerley
Report | Print
Nov 12, 2021 -

Fletcher Jones Imports responded

Hello, Thank you for taking the time to come in and work with us. We're so pleased to hear that the whole experience was very well and that we were able to accommodate your needs! We are glad that Mike, Danielle and Dave were on top of it and made your visit exceptional. We look forward to having you in again. Best, Your friends and family at Fletcher Jones Imports

November 12, 2021

John, our we service advisor was very knowledgeable and friendly. He also kept us informed i throughout the process. More

by Elkhippo
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Clough
Report | Print
Nov 12, 2021 -

Fletcher Jones Imports responded

Hi ElkHippo, Thank you for coming in for service. We're so glad your time with John went well and that he kept you updated the whole time. We love for our guests to always be in the know so no one is ever left with questions unanswered. We look forward to serving you again! Best, Your friends and family at Fletcher Jones Imports

November 11, 2021

they exceed expectations every time we have our car serviced by Fletcher Jones Mercedes Imports. More

by MarkowNet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Miller
Report | Print
Nov 11, 2021 -

Fletcher Jones Imports responded

Hello MarkowNet, Thank you for coming in and taking the time with us. We're so glad to hear of your wonderful service appointment. We look forward to serving you again in the future. Best, Your friends and family at Fletcher Jones Imports

Nov 11, 2021 -

MarkowNet responded

They are the best in all respects.

Nov 11, 2021 -

MarkowNet responded

Flecher Jones is the best in all respects.

November 11, 2021

Very friendly and courteous staff and willing to help and solve the problem. And also very nice More

by Ediceburg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandy Wolff, Dennis Eich
Report | Print
Nov 11, 2021 -

Fletcher Jones Imports responded

Hi! Thank you for coming in and taking the time to work with us. We are so glad to hear your service reservation went well. We look forward to assisting you again in the future. Best, Fletcher Jones Imports

November 11, 2021

Always get great service, above and beyond my expectations. Feel confident my vehicle is up specs for worry free travel More

by zpatz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle Kerley
Report | Print
Nov 11, 2021 -

Fletcher Jones Imports responded

Hello! Thank you for coming in and taking the time to work with us. We are so glad to hear your service visit was great and we look forward to serving you again. Best, Your friends and family at Fletcher Jones Imports

November 10, 2021

Another great service experience. Dennis is always the best! Super fast communication with text and payment online is awesome. Thanks again! More

by michaeljhale
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
Report | Print
Nov 11, 2021 -

Fletcher Jones Imports responded

Hello! Thank you for coming into service. We're so glad your experience went well with Dennis and we look forward to having you come back for your next service. Best, Your friends and family at Fletcher Jones Imports

November 10, 2021

Customer service is great and they are very friendly. They care about the customer and what they need More

by golenazm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
LaRoyne Brown
Report | Print
Nov 11, 2021 -

Fletcher Jones Imports responded

Hello! Thank you for coming in! We are so glad to hear your review. We strive for excellent customer service and I am glad we got that for you. We look forward to serving you again. Best, Your friends and family at Fletcher Jones Imports

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