Fletcher Jones Imports

Buying Experience My experience with Shai Winogard was great. I told him what I was looking for in a new car and what I wanted on it. ( color, interior, lights etc) He My experience with Shai Winogard was great. I told him what I was looking for in a new car and what I wanted on it. ( color, interior, lights etc) He found it in a timely manner. Shai is very professional and accommodating. He made my experience very easy and positive. This is my third car bought from Shai. He is great. More

6 stars Been a satisfied returning customer to Fletcher Jones imports Las Vegas for two years now. Lived in Vegas for a year then moved to CA. There are many Been a satisfied returning customer to Fletcher Jones imports Las Vegas for two years now. Lived in Vegas for a year then moved to CA. There are many other dealerships closer in the area, but the service, friendliness and overall experience kept me coming back. What made this experience possible was dealing with service advisor Dennis Eich. Since day one, he has been very accommodating and professional .Best dealership I have dealt with so far. No complaints! More

LTF - NewML350 This was my first purchase of a Mercedes-Benz. I am a previous Lexus owner for years. Made the switch primarily because after talking to Mike Mondes This was my first purchase of a Mercedes-Benz. I am a previous Lexus owner for years. Made the switch primarily because after talking to Mike Mondesi in Sales, and taking a test drive, it just made sense to consider the Benz. He was able to answer all my questions, and now, after driving the car for a couple months, honestly, he was right about everything he said. He was so patient with me AND all my questions. I ordered my car, after it arrived (ML350) he explained a lot of the "bells and whistles" and then set me up with a very nice girl named Christina that was a real jewel in the "bells & whistles" and really helped me thru all the new technology(bells & whistles) before I left the dealership. I also had a encounter with a very helpful gentleman in service Josh Singer, who came to my rescue (after calling service) my husband and I were driving out of town this past weekend, and a rock from an 18 wheeler hit my windshield, a crack that by the end of our trip had developed into about 12 inches long. I am very pleased with the way I have been treated and the level of professionalism that has been displayed up to now. More

trade In My experience with Maxine and Mel was great. I told them what I was looking for in a new car and what I wanted on it. ( color, interior, lights etc) T My experience with Maxine and Mel was great. I told them what I was looking for in a new car and what I wanted on it. ( color, interior, lights etc) They found it for me. After which Maxine helped me decide whether to buy or lease. She explained all my options. They spent time with me showing me all the new features and best of all, they registered the car for me. I can't say enough good things about them. They made my car buying experience so easy and positive. It's the third car I have purchased with their help and I highly recommend them to all my friends. More

Incompetent and useless adviser. Josh Sutton told me on 4/2/13 that the 6 month used Merc E63 I had just bought had 3 extra service prepaid visits on it. I used one for the visit. H Josh Sutton told me on 4/2/13 that the 6 month used Merc E63 I had just bought had 3 extra service prepaid visits on it. I used one for the visit. He had been an idiot on another occasion so I was feeling better about the whole situation. Today, when I wanted to use the last prepaid service(s) I was in Phoenix. The service adviser showed me how wrong Josh is/was. She looked at the screen for less than a minute. Turns out Josh was wrong, and when we called him to verify this, he blamed this on the service manager @FletcherJones. I called the service manager, Rick, who confirmed that Josh made the mistake and somehow couldn't admit to the mistake, leaving me believing in being able to use the prepaid services. More

Best dealership I've dealt with Been driving for 45 years, owned and leased several cars in that time. Fletcher Jones Imports has me for as long as I'll be driving. Basically, they'r Been driving for 45 years, owned and leased several cars in that time. Fletcher Jones Imports has me for as long as I'll be driving. Basically, they're what every dealership should strive to be. More

I had been shopping for a ML 550 SUV. It is a limited production vehicle. Numerous dealers had cars but none knew the options or original construction list of a used vehicle. I was very impressed with Fl production vehicle. Numerous dealers had cars but none knew the options or original construction list of a used vehicle. I was very impressed with Fletcher Jones dealership. In particular my sales man Sebastian Matyjaszczyk knew the product line and the vehicle. He navigated the sale and financing with finesse. I drove off and knew the car was in great shape. I had a great experience. Jeb Henley Los Gatos, Ca. More

If your looking for a luxury car, you must see Mike Mondesi at fletcher Jones who has such a great personality and beyond understanding person you will ever have. He will go beyond to help you. Overal Mondesi at fletcher Jones who has such a great personality and beyond understanding person you will ever have. He will go beyond to help you. Overall he is the kind of sale person who dosen't push you to buy the car, but make sure that you will know what you want to buy and he will guide you with as much as imformation as you need. More

Ana is always very helpful and friendly! Me & my boyfriend drive from Henderson to Las Vegas because of how good the service is! She is always a pleasure to work with. boyfriend drive from Henderson to Las Vegas because of how good the service is! She is always a pleasure to work with. More

Just an excellent overall experience! Everyone was not only extremely professional but also refreshingly, genuinely friendly! The staff there are very knowledgeable about their products, helpful and made only extremely professional but also refreshingly, genuinely friendly! The staff there are very knowledgeable about their products, helpful and made sure everything was prefect. Thanks again to all and would highly recommend! More