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Fletcher Jones Imports

Las Vegas, NV

Overview
Reviews
Vehicles
4.9
2,095 Reviews
Fletcher Jones Imports is Las Vegas' premier Mercedes-Benz dealership for nearly 40 years. Our commitment is to your complete and total satisfaction. Whether you're looking for a new Mercedes-Benz or are having one serviced, we provide superior value and an unsurpassed level of service. Visit us today and experience the Fletcher Jones Difference.
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7300 West Sahara Avenue

Las Vegas, NV

89117

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Showing 2,095 reviews

November 23, 2021

I had a problem with unknown sounds emanating from underneath my vehicle. They found the problem and it was fixed at a very timely matter. I have taken vehicle to the other Fletcher Jones in Hender More

by colonel_wright
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jolene Jimerson
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Nov 23, 2021 -

Fletcher Jones Imports responded

Hello! Thank you for coming in for service! We're so glad we were able to quickly and efficiently solve the sound coming from your car. We look forward to serving you again. Best, Your friends and family at Fletcher Jones Imports

November 23, 2021

The representative who came out when my car was stalled was very professional and helpful. More

by randmcollins
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mercedes roadside assistance
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Nov 23, 2021 -

Fletcher Jones Imports responded

Hello! We're so pleased to hear we were able to help you with your stalled car and that we got you safely back on the road! Best, Your friends and family at Fletcher Jones Imports

November 21, 2021

Jolene Jemerson is excellent and efficient. Thank you Jolene . The car service met the expectation More

by Jy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jolene Jimerson
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Nov 22, 2021 -

Fletcher Jones Imports responded

Hello Jy, Thank you for coming in and working with Jolene. We're so glad your experience went well. We look forward to serving you again. Best, Your friends and family at Fletcher Jones Imports

November 20, 2021

Great dealership. Very friendly and accommodating. Service rep Dave Miller great to deal with. Shuttle drivers Mark and Danny professional and prompt. More

by DEBBIE12258
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Miller
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Nov 20, 2021 -

Fletcher Jones Imports responded

Hello! Thank you so much for coming in and working with Dave! We're so glad to hear that your whole experience from service to shuttle was great! We look forward to having you again. Best, Your friends and family at Fletcher Jones Imports

November 20, 2021

THEY ARE AMAZING, MR. CURTIS AND HIS TEAM ARE THE BEST JOHN CLOUD, AS WELL , THANK YOU AGAING HAVE A NICE DAY. GIORGIO. More

by GIORGIOCLUB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CURTIS AND JHON CLOUD., Alex Valenzuela
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Nov 22, 2021 -

Fletcher Jones Imports responded

Hello Giorgio! Thank you so much for coming in and working with our team! We're so glad John Cloud was able to give you an amazing experience. We look forward to hosting you again! Best, Your friends and family at Fletcher Jones Imports

November 20, 2021

Great service & love my advisor John Clough! The shuttle is awesome too! Car wash was a bonus too! More

by bethshah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Clough
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Nov 20, 2021 -

Fletcher Jones Imports responded

Hello! Thank you so much for coming in! We're so glad you had an amazing experience with John and the team! We're so glad you were able to take full advantage of all our accommodations! We look forward to seeing you again soon. Best, Your friends and family at Fletcher Jones Imports

November 20, 2021

LaRoyne always provides exceptional service. He addressed all my concerns. He is pleasant and professional. More

by zgaitho
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LaRoyne Brown
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Nov 20, 2021 -

Fletcher Jones Imports responded

Hello! Thank you for coming in and working with LaRoyne. We're so glad to hear that your visit went well and we look forward to assisting you again in the future. Best, Your friends and family at Fletcher Jones Imports

November 19, 2021

We were visiting from out of town and everyone worked hard to get our car repaired within 24 hours so we could get on the road. Excellent service by all. More

by Pachadoc33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Clough
Report | Print
Nov 20, 2021 -

Fletcher Jones Imports responded

Hello! Thank you for coming in! We're so glad we could get you back on the road safely and quickly for you to finish your trip. If you're ever in the area again we'd be happy to serve you again! Best, Your friends and family at Fletcher Jones Imports

November 18, 2021

The service and accommodations were extraordinary!!! When we look to buy another Mercedes in the future, we will definitely go to Fletcher Jones!!! More

by wbailey9922
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Miller
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Nov 18, 2021 -

Fletcher Jones Imports responded

Hello! Thank you for coming in and working with us! We are so pleased to hear of your amazing experience and look forward to having you in again! Best, Your friends and family at Fletcher Jones Imports

November 18, 2021

The service team were very accommodating with my schedule and picked up ad return as promised. More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jolene Jimerson
Report | Print
Nov 18, 2021 -

Fletcher Jones Imports responded

Hi Bob, Thank you for working with us. We are so pleased we could accommodate all your needs. We look forward to assisting you again. Best, Your friends and family at Fletcher Jones Imports

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