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Fletcher Jones Imports

Las Vegas, NV

Overview
Employees
Reviews
Vehicles
4.7
2,102 Reviews
Fletcher Jones Imports is Las Vegas' premier Mercedes-Benz dealership for nearly 40 years. Our commitment is to your complete and total satisfaction. Whether you're looking for a new Mercedes-Benz or are having one serviced, we provide superior value and an unsurpassed level of service. Visit us today and experience the Fletcher Jones Difference.
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7300 West Sahara Avenue

Las Vegas, NV

89117

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Showing 2,102 reviews

November 25, 2021

The customer service I received from the first phone call through my pick up was exceptional. More

by Adam@apexslternativesolutions.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Miller
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Nov 27, 2021 -

Fletcher Jones Imports responded

Hello! Thank you for coming in for service. We are so pleased to hear from the very beginning service was exceptional! We aim to be the best when it comes to customer service to make sure you're always happy and treated correctly. Best, Your friends and family at Fletcher Jones Imports

November 25, 2021

Dave Miller was very professional , respectful ,listened and answered my questions,I felt very comfortable. More

by Tiny
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dave Miller
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Nov 27, 2021 -

Fletcher Jones Imports responded

Hello, Thank you for coming in and working with Dave! We strive for honesty, efficiency, and overall friendliness. We look forward to assisting you again in the future! Best, Your friends and family at Fletcher Jones Imports

November 25, 2021

Sprinter needed service on trip from Illinois. They were able to get me in and out immediately upon arrival. More

by Dave M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cal and guys at Sprinter shop
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Nov 27, 2021 -

Fletcher Jones Imports responded

Hello Dave, Thank you for coming in! We're so pleased to hear we were able to quickly accommodate you on your trip from Illinois! We hope you have a safe rest of your trip and hopefully we can assist you again. Best, Your friends and family at Fletcher Jones Imports

November 25, 2021

Jason Cote has assisted me with my last 5 vehicles. He is an exceptional Service Manager. More

by MB400
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Cote
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Nov 27, 2021 -

Fletcher Jones Imports responded

Hello, Thank you for coming in for service. We are so pleased to hear of all your amazing experiences. We look forward to having you in again! Best, Your friends and family at Fletcher Jones Imports

November 24, 2021

Service as always was prompt, thorough, and courteous. Wouldn’t trust anyone else with my car. More

by Kim Moody
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Cote
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Nov 24, 2021 -

Fletcher Jones Imports responded

Hi Kim, Thank you for coming in for service. We are so pleased to hear of your amazing experience. We look forward to having you again. Best, Your friends and family at Fletcher Jones Imports

November 23, 2021

The representative who came out when my car was stalled was very professional and helpful. More

by randmcollins
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mercedes roadside assistance
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Nov 23, 2021 -

Fletcher Jones Imports responded

Hello! We're so pleased to hear we were able to help you with your stalled car and that we got you safely back on the road! Best, Your friends and family at Fletcher Jones Imports

November 23, 2021

Excellent, efficient, courteous service, always! Dennis always sees to it that everything is taken care of, he is very thorough and pleasant. More

by Cookie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
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Nov 23, 2021 -

Fletcher Jones Imports responded

Hello! Thank you for coming in for service. We strive to be quick and efficient while also giving the best service. We look forward to having you again. Best, Your friends and family at Fletcher Jones Imports

November 23, 2021

I jumped the gun by giving the service department such a high rating. In my last review, I stated the service department had fixed the squealing sound emanating from underneath my vehicle. This morning was More

by colonel_wright
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jolene Jimerson
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Nov 30, 2021 -

Fletcher Jones Imports responded

Hello, Our team is interested in speaking with you about your recent experience and would like to offer assistance if you have any outstanding questions. Please contact me at Kim.camargo@fletcherjones.com Kind Regards, Kimberlee Camargo Reputation and Brand Loyalty Manager

November 23, 2021

I had a problem with unknown sounds emanating from underneath my vehicle. They found the problem and it was fixed at a very timely matter. I have taken vehicle to the other Fletcher Jones in Hender More

by colonel_wright
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jolene Jimerson
Report | Print
Nov 23, 2021 -

Fletcher Jones Imports responded

Hello! Thank you for coming in for service! We're so glad we were able to quickly and efficiently solve the sound coming from your car. We look forward to serving you again. Best, Your friends and family at Fletcher Jones Imports

November 21, 2021

Jolene Jemerson is excellent and efficient. Thank you Jolene . The car service met the expectation More

by Jy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jolene Jimerson
Report | Print
Nov 22, 2021 -

Fletcher Jones Imports responded

Hello Jy, Thank you for coming in and working with Jolene. We're so glad your experience went well. We look forward to serving you again. Best, Your friends and family at Fletcher Jones Imports

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