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Fletcher Jones Imports

Las Vegas, NV

Overview
Reviews
Vehicles
4.9
2,095 Reviews
Fletcher Jones Imports is Las Vegas' premier Mercedes-Benz dealership for nearly 40 years. Our commitment is to your complete and total satisfaction. Whether you're looking for a new Mercedes-Benz or are having one serviced, we provide superior value and an unsurpassed level of service. Visit us today and experience the Fletcher Jones Difference.
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7300 West Sahara Avenue

Las Vegas, NV

89117

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Showing 2,095 reviews

December 03, 2021

LaRoyne was very professional and a delight to work with! He makes service issues easy! More

by rlrvegas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LaRoyne Brown
Report | Print
Dec 03, 2021 -

Fletcher Jones Imports responded

Hello! Thank you for coming in and working with LaRoyne. We are pleased to hear of your amazing experience and we hope to see you again next time! Best, Your friends and family at Fletcher Jones Imports

December 03, 2021

Laroyne does an exceptional job getting the job done in a efficient way without any issues. Laroyne is extremely professional and I love his service. More

by tonia5882
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LaRoyne Brown
Report | Print
Dec 03, 2021 -

Fletcher Jones Imports responded

Hi there! Thank you for coming in and working with Laroyne. We are so pleased to hear of your experience and we look forward to assisting you again in the future! Best, Your friends and family at Fletcher Jones Imports

December 03, 2021

Exceptional service from everyone at the dealership. From the service advisor to the person who gave me complementary coffee to the shuttle driver. It’s a pleasure instead of a chore to take my car in for se More

by Langetalent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LaRoyne Brown
Report | Print
Dec 03, 2021 -

Fletcher Jones Imports responded

Hello! Thank you for coming in for service and working with LaRoyne! We are so pleased to hear that you were able to take advantage of all our amenities like our coffee bar and shuttle. We look forward to having you in again! Best, Your friends and family at Fletcher Jones Imports

December 02, 2021

Had Mercedes vehicles for over 30 years in multiple states. Jason Cote is the best service advisor I've had anywhere. More

by CommishJW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Cote
Report | Print
Dec 02, 2021 -

Fletcher Jones Imports responded

Hello! Thank you for such an amazing review! We're so thrilled to hear that Jason has been the best for you in those 30 years! We look forward to having you again. Best, Your friends and family at Fletcher Jones Imports

December 02, 2021

LaRoyne Brown and Jr. Guiterrez always make my visits great experiences due to always providing excellent customer service. More

by michaelsmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jr. Guiterrez , LaRoyne Brown
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Dec 02, 2021 -

Fletcher Jones Imports responded

Hello! Thank you for coming in and working with LaRoyne and Jr! We're so pleased to hear of your amazing experience. We look forward to assisting you again in the future. Best, Your friends and family at Fletcher Jones Imports

December 02, 2021

been with this dealer for over 10 years. very perceptive to my needs and problems. my sales agent is very courteous and professional: REX BABIN. my service agent is sensitive to my issues and delivers the More

by kuanj@cox.net
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rex Babin, Dennis Eich
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Dec 02, 2021 -

Fletcher Jones Imports responded

Hello! Thank you for working with us for 10 years! We are so pleased to hear of all your amazing experiences and hope to keep giving you more. We strive for efficiency and professionalism and get happy when we meet that goal. We look forward to serving you again in the future. Best, Your friends and family at Fletcher Jones Imports

December 01, 2021

Laroyne is always friendly, professional, accommodating and communicative. He goes above and beyond, and I always have a great experience. More

by micheb70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LaRoyne Brown
Report | Print
Dec 01, 2021 -

Fletcher Jones Imports responded

Hi there! Thank you for coming in for service and working with Laroyne! We are so glad to hear that your experience went well and we look forward to serving you again. Best, Your friends and family at Fletcher Jones Imports

November 30, 2021

My serevice advisor John, is the best. Great advice, personal service and very comfortable to talk with. Thank you John. More

by Chris Olson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Clough
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Dec 01, 2021 -

Fletcher Jones Imports responded

Hello Chris! Thank you so much for coming in for service! We are so happy that your experience with John went so well. We look forward to assisting you again in the future. Best, Your friends and family at Fletcher Jones Imports

November 30, 2021

Expensive. But good service and current service rep Need 25 words, words. And words help More

by hsjdbbh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LaRoyne Brown
Report | Print
Nov 30, 2021 -

Fletcher Jones Imports responded

Hello, Thank you for your helpful insight as we will continue to do our very best to offer competitive pricing with in our market to ensure you receive the most valuable service. We look forward to providing you the same great service experience again at your next scheduled visit! Please feel welcome to contact us if we may be of assistance. Kind wishes, Kimberlee Camargo Reputation and Brand Ambassador Kim.camargo@fletcherjones.com

November 28, 2021

Car when ready as promised. Was returned clean and Dave was very flexible with pick up time. Thanks Dave More

by D1nonle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Miller
Report | Print
Nov 29, 2021 -

Fletcher Jones Imports responded

Hello! Thank you for coming in for service and working with Dave! We are so happy to hear that your pick up experience went so smoothly. We strive for efficiency and we are happy to hear that we accomplished that for you. We look forward to working with you again. Best, Your friends and family at Fletcher Jones Imports

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