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Fletcher Jones Imports

Las Vegas, NV

Overview
Reviews
Vehicles
4.9
2,095 Reviews
Fletcher Jones Imports is Las Vegas' premier Mercedes-Benz dealership for nearly 40 years. Our commitment is to your complete and total satisfaction. Whether you're looking for a new Mercedes-Benz or are having one serviced, we provide superior value and an unsurpassed level of service. Visit us today and experience the Fletcher Jones Difference.
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7300 West Sahara Avenue

Las Vegas, NV

89117

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Showing 2,095 reviews

December 11, 2021

Awesome professional courteous thorough efficient perfect. Trustworthy from all aspects. Would recommend highly and buy from you again just because of your service department. More

by alisabrachelli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LaRoyne Brown
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Dec 11, 2021 -

Fletcher Jones Imports responded

Hello! Thank you so much for your kind review! We are so pleased to hear that your experience went so well. We hope to continue to be the best for you, and we look forward to serving you again. Best, Your friends and family at Fletcher Jones Imports

December 11, 2021

From making the service appointment to cashing out and pickup, every employee was extremely helpful and expedient. More

by celestialak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Cote
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Dec 11, 2021 -

Fletcher Jones Imports responded

Hello there! Thank you for coming in for service and working with Jason and the service team. We are so pleased to hear that your visit went smoothly. We look forward to serving you again! Best, Your friends and family at Fletcher Jones Imports

December 11, 2021

Dennis is always pleasant to work with. I’ve been. I Coming here for over 5 years More

by Vee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
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Dec 12, 2021 -

Fletcher Jones Imports responded

Hi Vee! Thank you for coming in for service and working with Dennis! We look forward to working with you again. Best, Your friends and family at Fletcher Jones Imports

December 11, 2021

The service was the best ever. Everything was taken care of and having the service completed was made so easy. I felt special! Thanks More

by DAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Cherry
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Dec 11, 2021 -

Fletcher Jones Imports responded

Hello DAR! Thank you for coming in for service and working with Curtis and the team! We are pleased to hear that your visit went fast and easy. We look forward to serving you again! Best, Your friends and family at Fletcher Jones Imports

December 10, 2021

Service advisor Josh was knowledgeable and kept me informed on my car readiness, Fletcher Jones dealership provided a courtesy ride home and a home pick up back to the dealership. I enjoy the ease of More

by TLAMB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Azalea Hann, Rex Babin, Josh Sutton
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Dec 11, 2021 -

Fletcher Jones Imports responded

Hello TLAMB! Thank you so much for coming in for service. We are pleased to hear of your amazing experience with Josh and his team. We are happy that you were able to take advantage of the courtesy drive home and that your vehicle was ready and washed upon your arrival. We look forward to serving you again. Best, Your friends and family at Fletcher Jones Imports

December 09, 2021

Excellent and quick MB Roadside Service response to a dead battery in our garage. Technician (#396 - "CJ" ?) was friendly and efficient and had the correct battery to install. More

by lbhammond
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Didn't catch the name (#396) - BJ, DJ, CJ . . . ?
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Dec 09, 2021 -

Fletcher Jones Imports responded

Hi lbhammond! Thank you for your positive feedback! We're glad to hear CJ at Mercedes-Benz Roadside assistance was able to quickly help you and get you back on the road! Best, Your friends and family at Fletcher Jones Imports

December 09, 2021

Jason service writer always treats me with excellent customer service skills and respect for my 2007 Mercedes CLK 550 convertible, Jason deserves a Christmas bonus! Mr. Alan I Levitt. More

by BritishCaymanBuccaneerDad1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Cote
Report | Print
Dec 09, 2021 -

Fletcher Jones Imports responded

Hello Mr. Levitt! Thank you for coming in for service. We are so glad to hear Jason has been able to accommodate your needs every time. We are so pleased to hear about your visits for your 2007 CLK550 going smoothly. We look forward to having you in again! Best, Your friends and family at Fletcher Jones Imports

December 09, 2021

Everyone friendly and efficient. was in for routine maintenance and everything went without a hitch. More

by davekv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jolene Jimerson
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Dec 09, 2021 -

Fletcher Jones Imports responded

Hi DaveKV! Thank you for coming in for service. We are so happy it went smoothly and efficiently. We look forward to serving you again. Best, Your friends and family at Fletcher Jones Imports

December 09, 2021

Once I got through to someone who could help me!!! the service department and Roadside service and Dennis my service Rep everything went perfect!!!! Thank you very much. More

by Jojo
Customer Service
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
Report | Print
Dec 11, 2021 -

Fletcher Jones Imports responded

Hi Jojo! Thank you for coming in and working with Dennis and service! We are pleased to hear that you're visit went perfectly. We look forward to working with you again in the future. Best, Your friends and family at Fletcher Jones Imports

December 09, 2021

Jason Cote, my service rep, is awesome. I had to have my Jason Cote, my service rep, is awesome. I had to have my car towed, and Jason helped me and was able to get my SUV to dealership, find a new radia More

by giddycolors
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Cote
Report | Print
Dec 09, 2021 -

Fletcher Jones Imports responded

Hello! Thank you for coming in for service! It sounds like Jason worked really hard to get everything done in 24 hours! We are pleased to hear about your amazing experience. We look forward to assisting you next time! Best, Your friends and family at Fletcher Jones Imports

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