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Fletcher Jones Imports
Las Vegas, NV
2,100 Reviews
Fletcher Jones Imports is Las Vegas' premier Mercedes-Benz dealership for nearly 40 years. Our commitment is to your complete and total satisfaction. Whether you're looking for a new Mercedes-Benz or are having one serviced, we provide superior value and an unsurpassed level of service. Visit us today and experience the Fletcher Jones Difference.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,100 reviews
October 04, 2018
Really fast and efficient service Had a service A and it went very quickly. My appointment was on time and I did not have to wait long. My car was clean when I received it back. Had a service A and it went very quickly. My appointment was on time and I did not have to wait long. My car was clean when I received it back. More
by Cass1956
Employees Worked With
Danielle
October 04, 2018
excellant service great service. Josh was very helpful and explained every detail. Hope I get him again when I need service. Service area was very clean and orderly and great service. Josh was very helpful and explained every detail. Hope I get him again when I need service. Service area was very clean and orderly and all employees were very helpful and polite. More
by tom w.
Employees Worked With
Josh Sutton
October 04, 2018
Service Dennis was great & very professional. Vehicle was brought in for service B. Dennis found other repairs that were needed & set me up with a loaner c Dennis was great & very professional. Vehicle was brought in for service B. Dennis found other repairs that were needed & set me up with a loaner car until repairs were completed. More
by Wes
Employees Worked With
Dennis Eich
October 03, 2018
service Love coming in for service everyone is always so nice and helpful Ready for the day :) Jackie at the Coffee Bar is always helpful as well Love coming in for service everyone is always so nice and helpful Ready for the day :) Jackie at the Coffee Bar is always helpful as well More
by Danielle Kerley
Employees Worked With
Sonny Lee, Ivan Hoff, Ryan Cross, Josh Sutton, John Sarantidis, Dennis Eich, Dave Fast, Marcela Patricio, Chris Monzo, Jason Cote
October 02, 2018
Service Danielle was great and really helped me out with the service I needed. Isabell( I believe the manager on the loaner side) was great and very friendly. Danielle was great and really helped me out with the service I needed. Isabell( I believe the manager on the loaner side) was great and very friendly. More
by May4224
Employees Worked With
Danielle
October 01, 2018
Awesome Service !! I had the best Service advisor that took care of me at Fletcher Jones Mercedes. Cal was just phenomenal. Fletcher Jones Mercedes should be extremely I had the best Service advisor that took care of me at Fletcher Jones Mercedes. Cal was just phenomenal. Fletcher Jones Mercedes should be extremely proud to have Cal on their team. He really knows how to look after a customer once again thank you so much you went well beyond , just exceptional service !! More
by Mike Ball
Employees Worked With
Cal
September 29, 2018
Trouble on the road. Check engine light on. We dropped our vehicle off at 4 PM. Problem was diagnosed and fixed by 10 AM the following morning. Danielle our service rep and Ryan our shuttle We dropped our vehicle off at 4 PM. Problem was diagnosed and fixed by 10 AM the following morning. Danielle our service rep and Ryan our shuttle Driver were courteous and efficient. More
by KJVancouver
Employees Worked With
Danielle,Ryan
September 29, 2018
Very quick and very professional I had to be somewhere in an hour and a half, and the staff made it happen without compromising service quality. I was very impressed! I had to be somewhere in an hour and a half, and the staff made it happen without compromising service quality. I was very impressed! More
by Astrotech89
Employees Worked With
Dennis Eich
September 29, 2018
Purchase/service I purchased my car with Cookie she was beyond awesome!! I returned for service and was assisted by Danielle she was outstanding. She updated me on my I purchased my car with Cookie she was beyond awesome!! I returned for service and was assisted by Danielle she was outstanding. She updated me on my vehicle throughout the day. She also arranged for my shuttle the following morning. I appreciate receiving great service every visit !! More
by Ccole
Employees Worked With
Danielle Kerley, Cookie Ackley
September 28, 2018
Excellent as always Routine service, flawless as always. Been coming here for over 11 years and always treated as family! No other companies can come close! Dennis Eich i Routine service, flawless as always. Been coming here for over 11 years and always treated as family! No other companies can come close! Dennis Eich is the best! More
by marcusamer82@yahoo.com
Employees Worked With
Dennis Eich
